Three Layers Waltz Wedding Veil

Customer Q&A

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• i ordered a veil feb 17 2012

  where is the veil i ordered almost a month ago i need it for a wedding next month

  By sue 14 / 03 / 2012

  Dear sue,
  For order tracking, please log in to “My Orders” to see if there are track numbers, or you can click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day.

  By Smile 15 / 03 / 2012

  Was this answer helpful? (0) (2)

• Hello, live in Germany and would like to place an order.

  Can you tell me approximately how long would shipping take if I bought a dress, veil, etc. today? Thanks. Inés

  By Inés 08 / 03 / 2012

  Dear Inés,
  We will need a tailoring period of 5-10 working days and shipping time of 3-8 days. And you will see the tailoring time and shipping time on the bottom right side of the item's pictures of each item's page. Hope you enjoy your shopping here:)

  By Smile 09 / 03 / 2012

  Was this answer helpful? (0) (0)

• Can I order an exress shipping? If so how long will it take and how much more for shipping?

  This will be for ithems#00051928 & 00069246

  By Elba Castillo 28 / 02 / 2012

  Dear Elba Castillo,
  We will need a tailoring period of 5-10 working days and shipping time of 3-8 days (3-5 days for expidited shipping). Hope you enjoy your shopping here:)

  By Smile 28 / 02 / 2012

  Was this answer helpful? (0) (0)

• I would like to know when am I getting my veil?

  I ordered it on the 6th and its the 31st, you said I would get it by the 28th. But I still haven't got it. Please tell me what I should do next? thank you.

  By Pamela Villagra 30 / 01 / 2012

  Dear Pamela Villagra,
  For order tracking, please log in to “My Orders” to see if there are track numbers, or you can click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day.

  By Smile 31 / 01 / 2012

  Was this answer helpful? (0) (0)

• Is there a blusher on this veil?

  Does this veil have a blusher on it so that I can pull it forward to cover my face?

  By Melissa 28 / 01 / 2012

  Dear Melissa,
  No, it comes with veil only, so you need to buy a comb or some pins. Hope you enjoy your shopping here:)

  By Smile 29 / 01 / 2012

  Was this answer helpful? (0) (0)

• veil i love it...

  the picture for this veil is stunning but i was wondering about that tiara the model is wearing , do you sell that as well and if you do can you please send me the link to it along with the price of it too...
  thanks a bunch

  By danielle 15 / 01 / 2012

  Dear danielle,
  We do offer a lot of options for you to selece based on your preference and here is the link for tiara:
  http://www.lightinthebox.com/c/tiaras_4686

  By Smile 17 / 01 / 2012

  Was this answer helpful? (0) (0)

• Do you offer Military discounts?

  My future to be husband is a Marine,

  By Pamela Villagra 11 / 01 / 2012

  Dear Pamela Villagra,
  We offer different promotions during different periods, so the listed price may change from time to time. If you want to order the dress at a lower price, please check back to our website on a regular basis to see any future discounts and special promotions.

  By Smile 12 / 01 / 2012

  Was this answer helpful? (0) (0)

• when will I get my veil/?I done paid for it

  I done sent u money will u sent me and comfermation though my email?

  By cecelia 15 / 12 / 2011

  Dear cecelia,
  We will need a tailoring period of 5-10 working days and shipping time of 3-8 days.
  
  It is our policy to send an email to our customers when their payment is confirmed. And we will also send an email to notify our customers once their package is shipped.

  By Smile 15 / 12 / 2011

  Was this answer helpful? (0) (2)

• I want to purchase sale items a veil and a tiara and jacket can they all be to me in 3 to 5 days.

  I am getting married December 21st 2011 and I want to know if I purchase them today will they get shipped to me on time.

  By Brenda 10 / 12 / 2011

  Dear Brenda,
  Yes, this item comes with the Express icon so it would arrive at your location in 3-5 days (expedited shipping). So please order it asap and it would come before December 21st 2011.
  Please refer to the link for detailed info:
  http://www.lightinthebox.com/html/Christmas_Shipping_Guide.html
  Hope you enjoy your shopping here:)

  By Smile 12 / 12 / 2011

  Was this answer helpful? (0) (0)

• Waltz veil

  Hi.. so sorry.. but please i wuld like to change my order.. can you please change this veil from the watlz to a cathedral length.. much appreciated if you can..
  
  
  please let me know soonest.. thanks

  By Tosin 16 / 11 / 2011

  Dear Tosin,
  You can order a cathedral length veil and cancel your order for this veil. Here is the link for cathedral length veils:
  http://www.lightinthebox.com/narrow/cathedral-veils_v4496t0/wedding-veils_c1861
  
  For order cancelling, if you have not paid for your order yet, there is no need to contact us to cancel it. We never begin processing an order until we receive a payment from the customer, so you can easily cancel the order yourself through My Orders at any time.
  
  If you have already paid for your order and wish to cancel, please contact customer service as soon as possible. Please log in to "My Orders" and click on the order you need help with, then scroll down to find the link to “cancel this order” and submit your cancellation request.

  By Smile 16 / 11 / 2011

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• Is there a blusher on this veil?

  Does this veil have a blusher on it so that I can pull it forward to cover my face?

  By Melissa 28 / 01 / 2012

  Dear Melissa,
  No, it comes with veil only, so you need to buy a comb or some pins. Hope you enjoy your shopping here:)

  By Smile 29 / 01 / 2012

  Was this answer helpful? (0) (0)

• veil i love it...

  the picture for this veil is stunning but i was wondering about that tiara the model is wearing , do you sell that as well and if you do can you please send me the link to it along with the price of it too...
  thanks a bunch

  By danielle 15 / 01 / 2012

  Dear danielle,
  We do offer a lot of options for you to selece based on your preference and here is the link for tiara:
  http://www.lightinthebox.com/c/tiaras_4686

  By Smile 17 / 01 / 2012

  Was this answer helpful? (0) (0)

• Waltz veil

  Hi.. so sorry.. but please i wuld like to change my order.. can you please change this veil from the watlz to a cathedral length.. much appreciated if you can..
  
  
  please let me know soonest.. thanks

  By Tosin 16 / 11 / 2011

  Dear Tosin,
  You can order a cathedral length veil and cancel your order for this veil. Here is the link for cathedral length veils:
  http://www.lightinthebox.com/narrow/cathedral-veils_v4496t0/wedding-veils_c1861
  
  For order cancelling, if you have not paid for your order yet, there is no need to contact us to cancel it. We never begin processing an order until we receive a payment from the customer, so you can easily cancel the order yourself through My Orders at any time.
  
  If you have already paid for your order and wish to cancel, please contact customer service as soon as possible. Please log in to "My Orders" and click on the order you need help with, then scroll down to find the link to “cancel this order” and submit your cancellation request.

  By Smile 16 / 11 / 2011

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• i ordered a veil feb 17 2012

  where is the veil i ordered almost a month ago i need it for a wedding next month

  By sue 14 / 03 / 2012

  Dear sue,
  For order tracking, please log in to “My Orders” to see if there are track numbers, or you can click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day.

  By Smile 15 / 03 / 2012

  Was this answer helpful? (0) (2)

• Hello, live in Germany and would like to place an order.

  Can you tell me approximately how long would shipping take if I bought a dress, veil, etc. today? Thanks. Inés

  By Inés 08 / 03 / 2012

  Dear Inés,
  We will need a tailoring period of 5-10 working days and shipping time of 3-8 days. And you will see the tailoring time and shipping time on the bottom right side of the item's pictures of each item's page. Hope you enjoy your shopping here:)

  By Smile 09 / 03 / 2012

  Was this answer helpful? (0) (0)

• Can I order an exress shipping? If so how long will it take and how much more for shipping?

  This will be for ithems#00051928 & 00069246

  By Elba Castillo 28 / 02 / 2012

  Dear Elba Castillo,
  We will need a tailoring period of 5-10 working days and shipping time of 3-8 days (3-5 days for expidited shipping). Hope you enjoy your shopping here:)

  By Smile 28 / 02 / 2012

  Was this answer helpful? (0) (0)

• when will I get my veil/?I done paid for it

  I done sent u money will u sent me and comfermation though my email?

  By cecelia 15 / 12 / 2011

  Dear cecelia,
  We will need a tailoring period of 5-10 working days and shipping time of 3-8 days.
  
  It is our policy to send an email to our customers when their payment is confirmed. And we will also send an email to notify our customers once their package is shipped.

  By Smile 15 / 12 / 2011

  Was this answer helpful? (0) (2)

• I want to purchase sale items a veil and a tiara and jacket can they all be to me in 3 to 5 days.

  I am getting married December 21st 2011 and I want to know if I purchase them today will they get shipped to me on time.

  By Brenda 10 / 12 / 2011

  Dear Brenda,
  Yes, this item comes with the Express icon so it would arrive at your location in 3-5 days (expedited shipping). So please order it asap and it would come before December 21st 2011.
  Please refer to the link for detailed info:
  http://www.lightinthebox.com/html/Christmas_Shipping_Guide.html
  Hope you enjoy your shopping here:)

  By Smile 12 / 12 / 2011

  Was this answer helpful? (0) (0)

• se il c/c per effettuare il bonico non e' intestato a mio nome :come fate a sapere che sono io?

  il bonifici che ho scelto come modalita di pagamento non e' a mio nome lo posso fare?

  By fricano loredan 13 / 02 / 2012

  Ciao Loredana, una volta effettuato il pagamento con bonifico devi inserire gli estremi del bonifico nella sezione relativa al pagamento dell'ordine e inviare fotocopia. In questo modo sapremo che sei tu.

  By Alessia 13 / 02 / 2012

  Was this answer helpful? (0) (0)

• Lieferung bis 20.12.

  Guten Tag,
  
  wenn ich heute mehrere Brautsachen bestelle (Schleier, Kopfschmuck und Stola), können Sie bis zum 20.12. liefern? da ich am 25.12. heirate.
  
  danke

  By suzana stipic 08 / 12 / 2011

  Hallo Suzana ,
  Die durchschnittliche Schneiden Zeit für Brautsache: 5-12 Werktage. D.h für Anfertigung brauchen wir ca. 2 Woche , und das Versand dauert per Express 5 Werktage also Sie könnten ihre Bestellung 3 Woche nach der Überweisung schon erhalten.
  Für weitere Hilfe kontaktieren Sie bitte mit unseren Kundenservicekollegen. Dann werden sie Ihnen freundlich weiter helfen. Bitte loggen Sie Ihre Konto ein und eine Frage oder Anfrage einreichen.
  MfG
  
  Lightinthebox

  By Stephan 08 / 12 / 2011

  Was this answer helpful? (0) (0)

• como devo fazer para pagar com transferecia

  n sei o que devo fazer , poir moro em cidade pequena

  By valeia 15 / 10 / 2011

  Estimado/a Cliente,
  Hola.
  Gracias por su interés en LightInTheBox.
  Para conocer las formas de pago, visite esta página por favor:
  http://www.lightinthebox.com/es/knowledge-base/c1041/a1280.html
  Saludos de LightInTheBox
  
  

  By Olivia 29 / 12 / 2011

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• I would like to know when am I getting my veil?

  I ordered it on the 6th and its the 31st, you said I would get it by the 28th. But I still haven't got it. Please tell me what I should do next? thank you.

  By Pamela Villagra 30 / 01 / 2012

  Dear Pamela Villagra,
  For order tracking, please log in to “My Orders” to see if there are track numbers, or you can click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day.

  By Smile 31 / 01 / 2012

  Was this answer helpful? (0) (0)

• Do you offer Military discounts?

  My future to be husband is a Marine,

  By Pamela Villagra 11 / 01 / 2012

  Dear Pamela Villagra,
  We offer different promotions during different periods, so the listed price may change from time to time. If you want to order the dress at a lower price, please check back to our website on a regular basis to see any future discounts and special promotions.

  By Smile 12 / 01 / 2012

  Was this answer helpful? (0) (0)

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