Delivery status was updated on the website regularly/frequently. Response to my inquiry e-mails was very quick. Online chat was very helpful and efficient.
The product I received looks great , same as it was advertised and well packaged.
I will update my comments about the quality of the product by next week, once it is set up. I will need to take it to an electrician/mechanic to get it installed.
So far, my experience with this purchase from Light in the box has been excellent. 5 Stars.