A-line/ Princess Strapless Cathedral Train Chiffon Over Satin Wedding Dress With Ruched Waist

Customer Q&A

• all| faq| product description| shipping or payment| customer service issues

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• question?

  Hi Light in the box,
  
  I was just wandering if you could recommend a long veil (not to the floor) to match this dress.
  Also how much would it be to ship to Sydney Australia?
  
  Thanks

  By Edna 10 / 04 / 2012

  Dear Edna,
  We do offer a lot of options for you to choose based on your preference, and here is the link:
  http://www.lightinthebox.com/narrow/chapel-veils_v4495t0/wedding-veils_c1861
  
  And the shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.
  
  You can calculate the cost by following these steps:
  1. Add the item you want to your shopping cart.
  2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
  3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.

  By Smile 10 / 04 / 2012

  Was this answer helpful? (0) (0)

• i am going to be wearing 4'5 inch heels do i need to add extra on to my measurements?

  also does it cost extra to have it custom made?

  By sarah 21 / 02 / 2012

  Dear sarah,
  Yes, our tailor will cut the dress length exactly according to the hollow to the floor measurement you provide. If you'd like the dress longer to better fit a high heel, just add the length you need on to your hollow to the floor measurement. Our tailors can cut the dress just for you based measurements you provide for an extra charge of only $39.99.
  
  Just click the box for “Custom Size” and enter the requested measurements before adding the dress to your Shopping Cart. See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 22 / 02 / 2012

  Was this answer helpful? (1) (0)

• s wondering if this dress comes with a way to pin the train up??

  I was wondering if this dress comes with a way to pin the train up??

  By Rachel 08 / 02 / 2012

  Dear Rachel,
  You can put the train inside the skirt with some pins or sth. if you fell it is difficult to walk with the train. Thanks for shopping with us:)

  By Smile 08 / 02 / 2012

  Was this answer helpful? (0) (0)

• Can you recommend a jacket or wrap and veil to go with this dress?

  I would really love to buy this dress if I can make turn it into a modest dress with a wrap or a jacket.Can you recommend a jacket or wrap and veil to go with this dress?

  By Sally 29 / 01 / 2012

  Dear Sally,
  We do offer a lot of wraps options for you to select based on your preference. Please refer to the link for wedding wraps:
  http://www.lightinthebox.com/narrow/wedding_v3345t0/wraps_c4677
  

  By Smile 30 / 01 / 2012

  Was this answer helpful? (0) (0)

• Hi i was wanting to know how much it would cost to ship this dress to New Zealand?

  Could you please calculate this in Australian dollars if possible

  By Kim 06 / 01 / 2012

  Dear Kim,
  Shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.
  
  You can calculate the cost by following these steps:
  1. Add the item you want to your shopping cart.
  2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
  3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.

  By Smile 08 / 01 / 2012

  Was this answer helpful? (0) (0)

• i want to know if i can change the style of this dress slightly, so that there is no train

  i want to know if i can change the style of this dress slightly, so that there is no train

  By kim 29 / 12 / 2011

  Dear kim,
  No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

  By Smile 29 / 12 / 2011

  Was this answer helpful? (0) (0)

• Is a petticoat needed?

  Is a petticoat needed with this dress? If so, which one do you recommend?

  By Claire 21 / 12 / 2011

  Dear Claire,
  Yes, and we recommend this petticoat:
  http://www.lightinthebox.com/Nylon---Tulle-Floor-length-Wedding-Petticoats--1082-9309-_p165639.html
  It brings you not only the puffy look but also greater savings. You can choose it from the "product promotion" below the dress.

  By Smile 21 / 12 / 2011

  Was this answer helpful? (2) (0)

• when would be the latest day to order the wedding dress?

  hiya, i am getting married on the 5th of may 2012 and i still cant decide what dress i really want, there are all so lovely but i think i fell in love with this one. when would be the latest day ihave to place the order to receive the dress in time? how long will it take to get to the united kingdom?
  thanks anja

  By Anja Bell 14 / 12 / 2011

  Dear Anja Bell,
  Timing is important when ordering the perfect dress, and we take that as seriously as you do. We advise ordering a minimum of 5 weeks before you need to wear the dress.
  As all our dresses are made to order from scratch, we require a tailoring period of 13-15 working days and a shipping time of 3-8 days.
  Hope you enjoy your shopping here:)

  By Smile 14 / 12 / 2011

  Was this answer helpful? (1) (0)

• Hi, I am wondering if this dress will still be available in the new year?

  I love this dress but am not looking to purchase untill January 2012.

  By Gemma 07 / 12 / 2011

  Dear Gemma,
  We cannot be sure if or when this item will go out of stock. We suggest if you really like this dress, order it as early as you can. Many of our dresses are very popular and may be sold out by the time you want to buy. If this should happen, please try checking out our selection of other dresses, as we typically get new dresses every month. Please follow our website regularly to stay updated on the latest additions and special deals.

  By Smile 08 / 12 / 2011

  Was this answer helpful? (0) (0)

• This dress is amazing

  Hi there, I really love this dress, and I was just wondering if the tailors would be able to attach a purple ribbon onto the dress like this dress...

  

  By gollywog 07 / 11 / 2011

  Dear gollywog,
  No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way.
  But you can order a purple ribbon and add it to the dress as you like. Here is the link:
  http://www.lightinthebox.com/3-4-inch-satin-ribbon_p218881.html
  

  By Smile 08 / 11 / 2011

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• question?

  Hi Light in the box,
  
  I was just wandering if you could recommend a long veil (not to the floor) to match this dress.
  Also how much would it be to ship to Sydney Australia?
  
  Thanks

  By Edna 10 / 04 / 2012

  Dear Edna,
  We do offer a lot of options for you to choose based on your preference, and here is the link:
  http://www.lightinthebox.com/narrow/chapel-veils_v4495t0/wedding-veils_c1861
  
  And the shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.
  
  You can calculate the cost by following these steps:
  1. Add the item you want to your shopping cart.
  2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
  3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.

  By Smile 10 / 04 / 2012

  Was this answer helpful? (0) (0)

• i am going to be wearing 4'5 inch heels do i need to add extra on to my measurements?

  also does it cost extra to have it custom made?

  By sarah 21 / 02 / 2012

  Dear sarah,
  Yes, our tailor will cut the dress length exactly according to the hollow to the floor measurement you provide. If you'd like the dress longer to better fit a high heel, just add the length you need on to your hollow to the floor measurement. Our tailors can cut the dress just for you based measurements you provide for an extra charge of only $39.99.
  
  Just click the box for “Custom Size” and enter the requested measurements before adding the dress to your Shopping Cart. See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 22 / 02 / 2012

  Was this answer helpful? (1) (0)

• s wondering if this dress comes with a way to pin the train up??

  I was wondering if this dress comes with a way to pin the train up??

  By Rachel 08 / 02 / 2012

  Dear Rachel,
  You can put the train inside the skirt with some pins or sth. if you fell it is difficult to walk with the train. Thanks for shopping with us:)

  By Smile 08 / 02 / 2012

  Was this answer helpful? (0) (0)

• Can you recommend a jacket or wrap and veil to go with this dress?

  I would really love to buy this dress if I can make turn it into a modest dress with a wrap or a jacket.Can you recommend a jacket or wrap and veil to go with this dress?

  By Sally 29 / 01 / 2012

  Dear Sally,
  We do offer a lot of wraps options for you to select based on your preference. Please refer to the link for wedding wraps:
  http://www.lightinthebox.com/narrow/wedding_v3345t0/wraps_c4677
  

  By Smile 30 / 01 / 2012

  Was this answer helpful? (0) (0)

• i want to know if i can change the style of this dress slightly, so that there is no train

  i want to know if i can change the style of this dress slightly, so that there is no train

  By kim 29 / 12 / 2011

  Dear kim,
  No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

  By Smile 29 / 12 / 2011

  Was this answer helpful? (0) (0)

• Is a petticoat needed?

  Is a petticoat needed with this dress? If so, which one do you recommend?

  By Claire 21 / 12 / 2011

  Dear Claire,
  Yes, and we recommend this petticoat:
  http://www.lightinthebox.com/Nylon---Tulle-Floor-length-Wedding-Petticoats--1082-9309-_p165639.html
  It brings you not only the puffy look but also greater savings. You can choose it from the "product promotion" below the dress.

  By Smile 21 / 12 / 2011

  Was this answer helpful? (2) (0)

• This dress is amazing

  Hi there, I really love this dress, and I was just wondering if the tailors would be able to attach a purple ribbon onto the dress like this dress...

  

  By gollywog 07 / 11 / 2011

  Dear gollywog,
  No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way.
  But you can order a purple ribbon and add it to the dress as you like. Here is the link:
  http://www.lightinthebox.com/3-4-inch-satin-ribbon_p218881.html
  

  By Smile 08 / 11 / 2011

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• Hi i was wanting to know how much it would cost to ship this dress to New Zealand?

  Could you please calculate this in Australian dollars if possible

  By Kim 06 / 01 / 2012

  Dear Kim,
  Shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.
  
  You can calculate the cost by following these steps:
  1. Add the item you want to your shopping cart.
  2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
  3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.

  By Smile 08 / 01 / 2012

  Was this answer helpful? (0) (0)

• when would be the latest day to order the wedding dress?

  hiya, i am getting married on the 5th of may 2012 and i still cant decide what dress i really want, there are all so lovely but i think i fell in love with this one. when would be the latest day ihave to place the order to receive the dress in time? how long will it take to get to the united kingdom?
  thanks anja

  By Anja Bell 14 / 12 / 2011

  Dear Anja Bell,
  Timing is important when ordering the perfect dress, and we take that as seriously as you do. We advise ordering a minimum of 5 weeks before you need to wear the dress.
  As all our dresses are made to order from scratch, we require a tailoring period of 13-15 working days and a shipping time of 3-8 days.
  Hope you enjoy your shopping here:)

  By Smile 14 / 12 / 2011

  Was this answer helpful? (1) (0)

• Hi, I am wondering if this dress will still be available in the new year?

  I love this dress but am not looking to purchase untill January 2012.

  By Gemma 07 / 12 / 2011

  Dear Gemma,
  We cannot be sure if or when this item will go out of stock. We suggest if you really like this dress, order it as early as you can. Many of our dresses are very popular and may be sold out by the time you want to buy. If this should happen, please try checking out our selection of other dresses, as we typically get new dresses every month. Please follow our website regularly to stay updated on the latest additions and special deals.

  By Smile 08 / 12 / 2011

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

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