Only the options in the drop down menu are available for this dress now. We are sorry that we can't custom other colors which are not on the list for it. Please refer to the following link to check out the color chart for more details:
http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1

ByDale

The smallest bust size that we can custom make is 20inch. Please measure the girl's bust, waist and hips sizes first, then click " Custom Measurement" and compare them to the drop down choices on our website. If her measurements can be found in the drop down menu, then we can make it for her.

ByDale

Thanks for your question.
Please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way.
If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
Hope you enjoy shopping here.

BySmiley

Thanks for your question.
If the standard sizes don’t work for you, please click on the “Custom Size” box next to the size drop-down menu and enter your measurements. We’ll custom tailor the dress to the exact measurements you provide.
Here is the link for the guide to get your measurements exactly right：
http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]
And we use the hollow to the floor measurement to determine where the knee is and then cut the correct length according to the dress design.
Hope you enjoy shopping here.

BySmiley

The photos displayed on our site are everything we currently have available. We aim to provide all the info you need on the product pages. Sorry for any inconvenience caused. Please click the following link for further information about the dress color, and then choose "Color Chart".
http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
Thank you for shopping with us:)

BySmile

We do promotion on the shipping fee from time to time. Please add the items to your shopping cart, and click the green button "Proceed to Checkout". You will find the shipping cost with the discount offered for your order in the Order Information page. Thank you for shopping with us:)

ByDale

Thanks for your question.
Please kindly note that item is made to order. Even if standard size is still made to order, we do not have in stock. Once you order, we need to make it for you.
We are sorry that we cannot rush orders for our made-to-order dresses, since we receive and process many orders on a daily basis and cannot risk compromising quality.
And please kindly note that we will need a tailoring period of (20-25 business days) and shipping time of 3-8 business days for that dress
Hope you enjoy shopping here.

BySmiley

Thanks for your question.
As we require a tailoring period of 16-19 business days and shipping time of 3-8 working days, there’s a chance your dress may not arrive by your deadline of 1st of April.
While some customers may find their packages arrive sooner than the expected delivery date, please understand that we can only guarantee delivery within our stated tailoring and shipping times.
Hope you enjoy shopping here.

BySmiley

Thanks for your question.
Please understand that as all our dresses are made to order from scratch, we require a tailoring period of 16-19 business days and a shipping time of 3-8 business days. We are sorry to say that if you placed the order today, the package cannot reach you by 03/17/13 as you requested.
Hope you enjoy shopping here.

BySmiley

Thanks for contacting us. Tailoring Time: 13-15 business days. Shipping Time: 3-8 business days. And it takes about 16-20 working days to reach you after payment confirmed by expedited shipping. Hope you enjoy shopping here.

BySmile

Dear Brooke Braun,
We do not recommend removing the bow since it is stitched to the dress, but maybe you can take it to the professional tailor's to see if it can be easily removed without damaging the fabric.

BySmile

Dear Nadege,
So that we may address this matter quickly and conveniently, please log in to “My Orders”, click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.

BySmile

Dear Candace,
We cannot be sure if or when this item will go out of stock. We suggest if you really like this dress, order it as early as you can. Many of our dresses are very popular and may be sold out by the time you want to buy. If this should happen, please try checking out our selection of other dresses, as we typically get new dresses every month. Please follow our website regularly to stay updated on the latest additions and special deals.

BySmile

Dear Kathleen,
You can just ignore the order you placed yesterday and re-order the dress in custom size now, if you haven't paid for your order. We never begin processing an order until we receive a payment from the customer, so you can easily cancel the order yourself through My Orders at any time.

If you have already paid for your order and wish to cancel or change, please contact customer service as soon as possible.
Please log in to "My Orders" and click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day.

BySmile

Hallo Aleksandra,
DE 36 ist US 6.
Wir würden ihnen vorschlagen dass Sie Maßgeschneiderte Größe(CM) wählen dann passt das Kleid jedenfalls.
http://www.lightinthebox.com/html/All-You-Need-To-Know_de.html?tab=2
Vergleichen Sie ihre Massen bitte mit die Größentabelle dann wissen Sie welche Größe Sie wählen müssen.
Für weitere Hilfe kontaktieren Sie bitte mit unseren Kundenservicekollegen. Dann werden sie Ihnen freundlich weiter helfen. Bitte loggen Sie Ihre Konto ein und eine Frage oder Anfrage einreichen.
MfG

ByStephan