A-line Scoop Tea-length Satin Wedding Dress

Customer Q&A

• all| faq| product description| shipping or payment| customer service issues

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• I am interested in ordering the dress in champagne. Is the entire dress made of a champagne color?

  I am concerned that overlay of the lace would still be white. Can you please clarify?
  
  Thank you.

  By Laura 05 / 05 / 2012

  Dear Laura,
  Yes, the dress would all in champagne if you choose the champagne color. Hope you enjoy your shopping here:)

  By Smile 06 / 05 / 2012

  Was this answer helpful? (0) (0)

• Can you tell me if this dress fits small? I'm ordering from your size chart measurement guide.

  And if it doesn't fit can I return it?
  Also can you recommend a shipping company to Canada.

  By diane 25 / 04 / 2012

  Dear diane,
  Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
  
  See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]
  
  And please be assured that customer satisfaction is our number one priority, and as such, we are pleased to offer a comprehensive return policy covering every item we sell. For more information, please visit the following link:
  http://www.lightinthebox.com/index.php?main_page=return_policy
  
  Also, the carrier depends on the shipping method our customers choose. We do not have specific carriers for specific items. Hope you enjoy your shopping here:)

  By Smile 25 / 04 / 2012

  Was this answer helpful? (0) (0)

• Wedding dress

  Do you have to wear a bra under that dress?
  for example: A bra with transparent media?

  By Silvie 24 / 02 / 2012

  Dear Silvie,
  No, you don't need to wear a bra under the dress. The dress comes with the built-in bra. Hope you enjoy your shopping here:)

  By Smile 27 / 02 / 2012

  Was this answer helpful? (0) (0)

• Can this be made longer (ankle length)?

  Would like to see if this can be made longer in length? Ankle length if possible. Am I able to speak to some one directly?

  By L.M. 03 / 01 / 2012

  Dear L.M.,
  No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

  By Smile 05 / 01 / 2012

  Was this answer helpful? (0) (0)

• measurements

  can i please get measurements for the arms on a 16W and 18W size on this dress?

  By charlotte 21 / 10 / 2011

  Dear charlotte,
  The measurement for the arms on 16W size comes with 20.75 inch and 22.75inch sleeve length.
  The measurement for the arms on 18W size comes with 22.75inch and 23.5 inch sleeve length.
  Thank you for shopping with us:)

  By Smile 24 / 10 / 2011

  Was this answer helpful? (1) (0)

• Vorrei acquistare il modello taliyah, ma non conosco la mia taglia.

  In Italia acquisto pantaloni taglia 42, ma ho molto seno porto una taglia 4. E' possibile avere un sottogonna rosso???
  MI sposo il 9 marzo, quanto ci vuole per la consegna?
  Grazie
  Sara

  By Sara 10 / 02 / 2012

  Ciao Sara, dovresti prendere le misure con un metro e aiutarti con la tabella in basso per capire la misura giusta. Dalla foto sembrerebbe un po' "vuoto" nella zona seno perché la modella non ne ha molto quindi penso che possa andare bene. Generalmente una 42 italiana è una misura 4 americana!

  By Alessia 13 / 02 / 2012

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• I am interested in ordering the dress in champagne. Is the entire dress made of a champagne color?

  I am concerned that overlay of the lace would still be white. Can you please clarify?
  
  Thank you.

  By Laura 05 / 05 / 2012

  Dear Laura,
  Yes, the dress would all in champagne if you choose the champagne color. Hope you enjoy your shopping here:)

  By Smile 06 / 05 / 2012

  Was this answer helpful? (0) (0)

• Can you tell me if this dress fits small? I'm ordering from your size chart measurement guide.

  And if it doesn't fit can I return it?
  Also can you recommend a shipping company to Canada.

  By diane 25 / 04 / 2012

  Dear diane,
  Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
  
  See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]
  
  And please be assured that customer satisfaction is our number one priority, and as such, we are pleased to offer a comprehensive return policy covering every item we sell. For more information, please visit the following link:
  http://www.lightinthebox.com/index.php?main_page=return_policy
  
  Also, the carrier depends on the shipping method our customers choose. We do not have specific carriers for specific items. Hope you enjoy your shopping here:)

  By Smile 25 / 04 / 2012

  Was this answer helpful? (0) (0)

• Wedding dress

  Do you have to wear a bra under that dress?
  for example: A bra with transparent media?

  By Silvie 24 / 02 / 2012

  Dear Silvie,
  No, you don't need to wear a bra under the dress. The dress comes with the built-in bra. Hope you enjoy your shopping here:)

  By Smile 27 / 02 / 2012

  Was this answer helpful? (0) (0)

• Can this be made longer (ankle length)?

  Would like to see if this can be made longer in length? Ankle length if possible. Am I able to speak to some one directly?

  By L.M. 03 / 01 / 2012

  Dear L.M.,
  No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

  By Smile 05 / 01 / 2012

  Was this answer helpful? (0) (0)

• measurements

  can i please get measurements for the arms on a 16W and 18W size on this dress?

  By charlotte 21 / 10 / 2011

  Dear charlotte,
  The measurement for the arms on 16W size comes with 20.75 inch and 22.75inch sleeve length.
  The measurement for the arms on 18W size comes with 22.75inch and 23.5 inch sleeve length.
  Thank you for shopping with us:)

  By Smile 24 / 10 / 2011

  Was this answer helpful? (1) (0)

• Vorrei acquistare il modello taliyah, ma non conosco la mia taglia.

  In Italia acquisto pantaloni taglia 42, ma ho molto seno porto una taglia 4. E' possibile avere un sottogonna rosso???
  MI sposo il 9 marzo, quanto ci vuole per la consegna?
  Grazie
  Sara

  By Sara 10 / 02 / 2012

  Ciao Sara, dovresti prendere le misure con un metro e aiutarti con la tabella in basso per capire la misura giusta. Dalla foto sembrerebbe un po' "vuoto" nella zona seno perché la modella non ne ha molto quindi penso che possa andare bene. Generalmente una 42 italiana è una misura 4 americana!

  By Alessia 13 / 02 / 2012

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

• all| faq| product description| shipping or payment| customer service issues

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