A-line Spaghetti Straps Knee-length Sequined Taffeta Tulle Cocktail Dress

Customer Q&A

• all| faq| product description| shipping or payment| customer service issues

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• How much is shipping to UK, can I get this dress by mid May?

  Also, my daughters measurements are
  Bust 38"
  Waist 32"
  Hips 39"
  which size would you suggest I order?

  By Cathy Sawbridge 26 / 04 / 2012

  Dear Cathy Sawbridge,
  Shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.
  
  You can calculate the cost by following these steps:
  1. Add the item you want to your shopping cart.
  2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
  3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.
  
  And please understand that as all our dresses are made to order from scratch, we require a tailoring period of 15-19 working days and a shipping time of 3-8 days. We are sorry to say that if you ordered today, there’s a risk it might not reach you by mid May as you requested.
  
  Also, please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
  
  See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 27 / 04 / 2012

  Was this answer helpful? (0) (0)

• Can I get this dress in a different color?

  Is this website really meant to completely fit me? can i keep the same sillhoutte and style of the dress but in a different color? Can i make the bust section smaller?

  By Rachel 18 / 04 / 2012

  Dear Rachel,
  No, it comes in the shown color only. Hope you enjoy your shopping here:)

  By Smile 19 / 04 / 2012

  Was this answer helpful? (0) (0)

• Dress sizes

  I am buying this dress from the UK, are the sizes UK or American? Thanks!

  By Ann 14 / 03 / 2012

  Dear Ann,
  It is not UK or US sizes. Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
  
  See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 15 / 03 / 2012

  Was this answer helpful? (0) (0)

• Custom measurements

  I'm slightly confused .. when i look at purchasing this dress, it allows me to enter custom measurements, which to me says i am able to get it made longer, yet looking at previous responses to the same question, you have said it's not possible.
  
  So can i or can't i get this dress custom made?

  By Nicole 21 / 02 / 2012

  Dear Nicole,
  It comes in custom size which means we can tailor this dress for you, based on your personal requirements. But the we are unable to modify the style, length or material in any way. For custom size, the dress would also come exactly as what's shown in the picture but with the custom measurements you entered in. Sorry for any confusions made.

  By Smile 21 / 02 / 2012

  Was this answer helpful? (0) (0)

• Can u get this in a lighter fabric?

  I was wondering if you can get this in chiffon? it would be for bridesmaids in a summer wedding next year. Thought it was a really pretty dress. look forward to hearing from you. thankyou!

  By amber 20 / 12 / 2011

  Dear amber,
  No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
  
  For example, for knee-length bridesmaid dress in chiffon, please refer to the link:
  http://www.lightinthebox.com/narrow/knee-length_v1279t0/chiffon_v1319t0/bridesmaid-dresses_c1773

  By Smile 21 / 12 / 2011

  Was this answer helpful? (0) (0)

• How much will it cost and have sent this dress to Norway

  I wonder how much it will cost to send this dress to norway.
  Best regards Britt.

  By Britt sundsrud 05 / 12 / 2011

  Dear Britt sundsrud,
  Shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.
  
  You can calculate the cost by following these steps:
  1. Add the item you want to your shopping cart.
  2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
  3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.

  By Smile 06 / 12 / 2011

  Was this answer helpful? (0) (0)

• Dress Colour

  I would like this dress in another colour than the silver. Is this possible for this style?

  By Julie 21 / 10 / 2011

  Dear Julie,
  No, this color just comes in one color as the picture shown. There is no other colors available to select. Thank you for shopping with us:)

  By Smile 22 / 10 / 2011

  Was this answer helpful? (1) (0)

• Is it possible to buy this dress in floor length?

  Is it possible to buy this dress in floor length?

  By Ingunn 19 / 10 / 2011

  Dear Ingunn,
  No, please understand each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. For "floor-length" dress, please refer to the link:
  http://www.lightinthebox.com/narrow/a-line_v1256t0/floor-length_v1282t0/special-occasion-dresses_c2048
  
  

  By Smile 20 / 10 / 2011

  Was this answer helpful? (1) (0)

• Color del vestido

  Hemos realizado el pedido:
  
  Extracto de Pedido
  Número de Pedido: 1204161402575854
  Importe Total: € 121.06
  
  Queríamos confirmar que el vestido sea en color plata, ya que no conseguimos poder especificar el color en la realización del pedido.
  
  Por favor, resolver esta duda con urgencia.
  
  Gracias.

  By Montserrat 16 / 04 / 2012

  Estimado/a Cliente
  Hola.
  Gracias por su interés en LightInTheBox.
  Este vestido tiene la talla demostrada sólo, pues su pedido es el color demostrado, no se preocupe por favor.
  Saludos
  LightInTheBox

  By Olivia 19 / 04 / 2012

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• Can I get this dress in a different color?

  Is this website really meant to completely fit me? can i keep the same sillhoutte and style of the dress but in a different color? Can i make the bust section smaller?

  By Rachel 18 / 04 / 2012

  Dear Rachel,
  No, it comes in the shown color only. Hope you enjoy your shopping here:)

  By Smile 19 / 04 / 2012

  Was this answer helpful? (0) (0)

• Dress sizes

  I am buying this dress from the UK, are the sizes UK or American? Thanks!

  By Ann 14 / 03 / 2012

  Dear Ann,
  It is not UK or US sizes. Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
  
  See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 15 / 03 / 2012

  Was this answer helpful? (0) (0)

• Custom measurements

  I'm slightly confused .. when i look at purchasing this dress, it allows me to enter custom measurements, which to me says i am able to get it made longer, yet looking at previous responses to the same question, you have said it's not possible.
  
  So can i or can't i get this dress custom made?

  By Nicole 21 / 02 / 2012

  Dear Nicole,
  It comes in custom size which means we can tailor this dress for you, based on your personal requirements. But the we are unable to modify the style, length or material in any way. For custom size, the dress would also come exactly as what's shown in the picture but with the custom measurements you entered in. Sorry for any confusions made.

  By Smile 21 / 02 / 2012

  Was this answer helpful? (0) (0)

• Can u get this in a lighter fabric?

  I was wondering if you can get this in chiffon? it would be for bridesmaids in a summer wedding next year. Thought it was a really pretty dress. look forward to hearing from you. thankyou!

  By amber 20 / 12 / 2011

  Dear amber,
  No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
  
  For example, for knee-length bridesmaid dress in chiffon, please refer to the link:
  http://www.lightinthebox.com/narrow/knee-length_v1279t0/chiffon_v1319t0/bridesmaid-dresses_c1773

  By Smile 21 / 12 / 2011

  Was this answer helpful? (0) (0)

• Dress Colour

  I would like this dress in another colour than the silver. Is this possible for this style?

  By Julie 21 / 10 / 2011

  Dear Julie,
  No, this color just comes in one color as the picture shown. There is no other colors available to select. Thank you for shopping with us:)

  By Smile 22 / 10 / 2011

  Was this answer helpful? (1) (0)

• Is it possible to buy this dress in floor length?

  Is it possible to buy this dress in floor length?

  By Ingunn 19 / 10 / 2011

  Dear Ingunn,
  No, please understand each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. For "floor-length" dress, please refer to the link:
  http://www.lightinthebox.com/narrow/a-line_v1256t0/floor-length_v1282t0/special-occasion-dresses_c2048
  
  

  By Smile 20 / 10 / 2011

  Was this answer helpful? (1) (0)

• Color del vestido

  Hemos realizado el pedido:
  
  Extracto de Pedido
  Número de Pedido: 1204161402575854
  Importe Total: € 121.06
  
  Queríamos confirmar que el vestido sea en color plata, ya que no conseguimos poder especificar el color en la realización del pedido.
  
  Por favor, resolver esta duda con urgencia.
  
  Gracias.

  By Montserrat 16 / 04 / 2012

  Estimado/a Cliente
  Hola.
  Gracias por su interés en LightInTheBox.
  Este vestido tiene la talla demostrada sólo, pues su pedido es el color demostrado, no se preocupe por favor.
  Saludos
  LightInTheBox

  By Olivia 19 / 04 / 2012

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• How much is shipping to UK, can I get this dress by mid May?

  Also, my daughters measurements are
  Bust 38"
  Waist 32"
  Hips 39"
  which size would you suggest I order?

  By Cathy Sawbridge 26 / 04 / 2012

  Dear Cathy Sawbridge,
  Shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.
  
  You can calculate the cost by following these steps:
  1. Add the item you want to your shopping cart.
  2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
  3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.
  
  And please understand that as all our dresses are made to order from scratch, we require a tailoring period of 15-19 working days and a shipping time of 3-8 days. We are sorry to say that if you ordered today, there’s a risk it might not reach you by mid May as you requested.
  
  Also, please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
  
  See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 27 / 04 / 2012

  Was this answer helpful? (0) (0)

• How much will it cost and have sent this dress to Norway

  I wonder how much it will cost to send this dress to norway.
  Best regards Britt.

  By Britt sundsrud 05 / 12 / 2011

  Dear Britt sundsrud,
  Shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.
  
  You can calculate the cost by following these steps:
  1. Add the item you want to your shopping cart.
  2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
  3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.

  By Smile 06 / 12 / 2011

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

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