A-line Strapless Floor-length Taffeta Bridesmaid/ Wedding Party Dress With Pick-Ups Skirt

Customer Q&A

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• Colour and FLower Girls

  hiya
  
  do you have a picture of this dress in Red and can do u also have this as a flower girls dress?
  
  THanks
  
  Peta

  By PEta 26 / 04 / 2012

  Dear PEta,
  The photos displayed on our site are everything we currently have available. We aim to provide all the info you need on the product pages. Sorry for any inconvenience caused. Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

  By Smile 27 / 04 / 2012

  Was this answer helpful? (0) (0)

• A-line Strapless Floor-length Taffeta Bridesmaid/ Wedding Party Dress With Pick-Ups Skirt

  hello i was wondering how i would go along about ordering 5 of these in all red

  By susan 25 / 04 / 2012

  Dear susan,
  Yes, the dress comes in red. You can choose from the belt color option chart ( the drop-down menu). Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

  By Smile 26 / 04 / 2012

  Was this answer helpful? (0) (0)

• Dress size

  Hi is this dress quite small fitting reg its original sizes? would you recommend to go up a size especially concerned around wasit fitting if its quite neat or not thankyou!!

  By lynell 14 / 03 / 2012

  Dear lynell,
  Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
  
  See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 15 / 03 / 2012

  Was this answer helpful? (0) (0)

• What will the delivery cost be for 3 dresses to Australia?

  Do you give delivery discounts for multiple dress purchases?

  By sara 09 / 03 / 2012

  Dear sara,
  Shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.
  
  You can calculate the cost by following these steps:
  1. Add the item you want to your shopping cart.
  2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
  3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.
  
  And we are more than happy to provide our excellent service to business or corporate customers who are making larger orders. You can talk to our online sales from the online chat.

  By Smile 12 / 03 / 2012

  Was this answer helpful? (0) (0)

• Does the dress come with thin straps with it?

  Does the dress come with thin straps with it?

  By Trish Kampmeier 25 / 02 / 2012

  Dear Trish Kampmeier,
  No, it doesn't come with straps with it. Hope you enjoy your shopping here:)

  By Smile 27 / 02 / 2012

  Was this answer helpful? (0) (0)

• Can the sash come in guava and can the sash come off?

  Can the sash come in guava and can the sash come off?

  By Trish Kampmeier 25 / 02 / 2012

  Dear Trish Kampmeier,
  No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

  By Smile 27 / 02 / 2012

  Was this answer helpful? (0) (0)

• can this delivery be faster? I need the dress by Feb 10th.

  Can this shipment be faster? I need the dress by Feb 10th. It wasn't a custom fit , just size a size eight. If it doesen't come before then, it will have to be returned. Please let me know through email if you can speed up the order. Thanks

  By Kathleen Swann 30 / 01 / 2012

  Dear Kathleen Swann,
  Unfortunately we cannot rush orders for our made-to-order dresses, since we receive and process many orders on a daily basis and cannot risk compromising quality.

  By Smile 31 / 01 / 2012

  Was this answer helpful? (0) (0)

• my bridesmaids in the uk would be 10 12 16 18 22 what sizes would i buy from you please

  i would prefer that the dresses are bigger so that they can be altered if needed

  By emma 28 / 01 / 2012

  Dear emma,
  It is not UK sizes. Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
  
  See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 29 / 01 / 2012

  Was this answer helpful? (1) (0)

• petticoat

  what kind of petticoat, if any, do you recommend for this dress?
  thx, r

  By renate 16 / 01 / 2012

  Dear renate,
  We recommend this one:
  http://www.lightinthebox.com/Nylon-Floor-length-Wedding-Petticoats--WAP001-_p51943.html

  By Smile 17 / 01 / 2012

  Was this answer helpful? (0) (0)

• Please send me information on returning an item. Your mailing address wasn't included w/ the item

  and i'm unable to access the information on your web site.
  
  thank you!
  
  231 780 4179
  item number S006718000001

  By Susan Lynn 22 / 12 / 2011

  Dear Susan Lynn,
  So that we may address this matter quickly and conveniently, please log in to “My Orders”, click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.

  By Smile 22 / 12 / 2011

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• Colour and FLower Girls

  hiya
  
  do you have a picture of this dress in Red and can do u also have this as a flower girls dress?
  
  THanks
  
  Peta

  By PEta 26 / 04 / 2012

  Dear PEta,
  The photos displayed on our site are everything we currently have available. We aim to provide all the info you need on the product pages. Sorry for any inconvenience caused. Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

  By Smile 27 / 04 / 2012

  Was this answer helpful? (0) (0)

• A-line Strapless Floor-length Taffeta Bridesmaid/ Wedding Party Dress With Pick-Ups Skirt

  hello i was wondering how i would go along about ordering 5 of these in all red

  By susan 25 / 04 / 2012

  Dear susan,
  Yes, the dress comes in red. You can choose from the belt color option chart ( the drop-down menu). Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

  By Smile 26 / 04 / 2012

  Was this answer helpful? (0) (0)

• Dress size

  Hi is this dress quite small fitting reg its original sizes? would you recommend to go up a size especially concerned around wasit fitting if its quite neat or not thankyou!!

  By lynell 14 / 03 / 2012

  Dear lynell,
  Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
  
  See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 15 / 03 / 2012

  Was this answer helpful? (0) (0)

• Does the dress come with thin straps with it?

  Does the dress come with thin straps with it?

  By Trish Kampmeier 25 / 02 / 2012

  Dear Trish Kampmeier,
  No, it doesn't come with straps with it. Hope you enjoy your shopping here:)

  By Smile 27 / 02 / 2012

  Was this answer helpful? (0) (0)

• Can the sash come in guava and can the sash come off?

  Can the sash come in guava and can the sash come off?

  By Trish Kampmeier 25 / 02 / 2012

  Dear Trish Kampmeier,
  No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

  By Smile 27 / 02 / 2012

  Was this answer helpful? (0) (0)

• my bridesmaids in the uk would be 10 12 16 18 22 what sizes would i buy from you please

  i would prefer that the dresses are bigger so that they can be altered if needed

  By emma 28 / 01 / 2012

  Dear emma,
  It is not UK sizes. Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
  
  See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 29 / 01 / 2012

  Was this answer helpful? (1) (0)

• petticoat

  what kind of petticoat, if any, do you recommend for this dress?
  thx, r

  By renate 16 / 01 / 2012

  Dear renate,
  We recommend this one:
  http://www.lightinthebox.com/Nylon-Floor-length-Wedding-Petticoats--WAP001-_p51943.html

  By Smile 17 / 01 / 2012

  Was this answer helpful? (0) (0)

• Questions

  I have a few questions. 1) Is the sash removable? 2) Will a petticoat fit under this dress and if so what kind would work best?

  By Kelly 18 / 11 / 2011

  Dear Kelly,
  1) No, the sash is not removable.
  2) Yes, and we recommend this petticoat:
  http://www.lightinthebox.com/Nylon-Floor-length-Wedding-Petticoats--WAP001-_p51943.html
  It brings you not only the puffy look but also greater savings. You can choose it from the "product promotion" below the dress.

  By Smile 20 / 11 / 2011

  Was this answer helpful? (1) (0)

• floor length taffeta dress

  I ordered this A-line strapless floor-length taffeta bridesmaidéwedding party dress,
  but now I am wondering if I should have checked what your standard floor length is exactly
  I got a measurement of 56 and one half inch from neck to floor...can someone let me know if this dress will be long enough for me to wear or if it is going to be too short Thank You

  

  By karen paterson 15 / 10 / 2011

  Dear karen paterson ,
  Could you please tell us your exact measurement with your bust/waist/hips/hollow to floor length for us to estimate the dress length?
  Thank you for shopping with us:)
  

  By Smile 17 / 10 / 2011

  Was this answer helpful? (1) (0)

• Stoffproben?

  Ist es möglich das sie mir Stoffproben schicken können um die genauen Farben sehen zu können?

  By Eileen 30 / 04 / 2012

  Liebe(r) Eileen,
  Sie können Stoffproben separat zu dem Kleid bestellen, die werden mitgeliefert. Sehen Sie bitte hier:
  
  http://www.lightinthebox.com/de/index.php?main_page=advanced_search_result&inc_subcat=1&search_in_description=0&keyword=Stoffprobe
  MfG

  By Emma 04 / 05 / 2012

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• What will the delivery cost be for 3 dresses to Australia?

  Do you give delivery discounts for multiple dress purchases?

  By sara 09 / 03 / 2012

  Dear sara,
  Shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.
  
  You can calculate the cost by following these steps:
  1. Add the item you want to your shopping cart.
  2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
  3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.
  
  And we are more than happy to provide our excellent service to business or corporate customers who are making larger orders. You can talk to our online sales from the online chat.

  By Smile 12 / 03 / 2012

  Was this answer helpful? (0) (0)

• can this delivery be faster? I need the dress by Feb 10th.

  Can this shipment be faster? I need the dress by Feb 10th. It wasn't a custom fit , just size a size eight. If it doesen't come before then, it will have to be returned. Please let me know through email if you can speed up the order. Thanks

  By Kathleen Swann 30 / 01 / 2012

  Dear Kathleen Swann,
  Unfortunately we cannot rush orders for our made-to-order dresses, since we receive and process many orders on a daily basis and cannot risk compromising quality.

  By Smile 31 / 01 / 2012

  Was this answer helpful? (0) (0)

• Have this dress free shipping to Argentina, Buenos Aires city? Or other discount in shipping?Thanks!

  Have this dress free shipping to Argentina, Buenos Aires city? Or any other discount in shipping? Thanks!

  By Marina Griglion 18 / 10 / 2011

  Dear Marina Griglion,
  The shipping cost to Argentina is US$ 51.64 (40% OFF) for Standard Shipping (6 - 8 days).

  By Smile 19 / 10 / 2011

  Was this answer helpful? (1) (0)

• come mai una settimana fà costava 101 euro taglia personalizzata e adesso è aumentato?

  La sett scorsa stavo per acquistare ma al ceck out non riuscivo a completare il pagamento.Sarei interessata ad acquistarlo anche domani ma al prezzo di prima, visto le onerose spese doganali!! Fatemi sapere... Rita.

  By rita 14 / 01 / 2012

  Ciao Rita, il prezzo può variare in seguito alle nostre offerte. Purtroppo non possiamo ripristinare il vecchio prezzo.

  By Alessia 16 / 01 / 2012

  Was this answer helpful? (0) (0)

• Se dovessi prendere pi� di un abito, le spese doganali vengono calcolate su tutti ogni vestito?

  Salve allora volevo capire un po come funziona con le spese doganali,in quanto, in caso io dovessi comprare pi� di un vestito HOSANNA le spese doganali vengono calcolate a ogni singolo vestito o viene fatto un conto unico per il pacco?grazie. Sabrina.

  By sabrina 08 / 01 / 2012

  Ciao Sabrina, le spese di dogana si pagano per ogni articolo acquistato!

  By Alessia 10 / 01 / 2012

  Was this answer helpful? (1) (0)

• lalaa

  ich habe keine kreditkarte oder so . kann man nich bar zahlenn ?

  By kübra 28 / 11 / 2011

  Hallo kübra ，
  
  Vielen Dank für Ihren Einkauf und Ihre Anfrage!
  
  Es gibt 4 Zahlungsmethoden bei Lightinthebox:
  1. Kreditkarte
  2. paypal
  3. Western Union
  4. Elektronische Geldüberweisung mit der Bank
  Die Bezahlung per Nachnahme kann leider nur schwer in unser System aufgenommen werden. Erst nachdem Sie Ihre Bestellung bezahlt haben können wir von Light in the Box Ihre Ware ordern.
  
  Für eine Banküberweisung nutzen Sie bitte folgende Bankdaten:
  * Begünstigte Bank: The Hongkong and Shanghai Banking Corporation Limited
  * Addresse: 1 Queen's Road Central, Hong Kong
  * Swift Code: HSBCHKHHHKH
  * Konto Name: Light In The Box Limited
  * Konto Nummer.: 808-383277-838
  Leider verfügt Light in the Box über keine IBAN und kein deutsches Konto. Für Überweisungen nutzen Sie daher bitte die sf realtime Online Elektronische Überweisung an die oben angegebene Bankadresse.
  
  Bitte beachten Sie: Die Überweisung kann bis zu 8-10 Arbeitstage beanspruchen.
  
  Desweiteren könne Sie auch mit Kreditkarte oder mit Paypal bezahlen. Wir empfehlen die Bezahlung über Paypal, da dies sicherer ist als eine Überweisung per Kreditkarte.
  Wenn Sie Western Union als Zahlungsmethode bevorzugen, nutzen Sie bitte folgende Zahlungsinformationen:
  Beneficiary: Jieyi Xing
  * First Name: Jieyi
  * Last Name: Xing
  * Country: CHINA
  * Address: Room 717, Huaheng Tower, Xidan, Xicheng District, Beijing, PR China, 100032
  
  Hinweise zur Bezahlung mit Paypal: .
  Melden Sie sich bitte bei www.paypal.de an. (Klicken Sie auf „Neu anmelden“ > Adresse>E-mail und Passwort“ und anschließend auf „Weiter“ ) . Nach der Anmeldung loggen Sie sich bitte auf Ihre Paypal-Konto ein. Klicken Sie dann „Jetzt verifizieren“ und geben Sie anschließend Ihre Bank-Daten ein.
  
  Hilfe und Anweisungen:https://www.paypal-deutschland.de/privatkunden/erste-schritte/konto-bestaetigen.html
  
  Nach der Verifizierung können Sie über Paypal schnell und bequem Geldbeträge von Ihrem Konto abbuchen oder über Paypal per Lastschriftverfahren bezahlen. Wir schlagen Ihnen vor, Ihr Paypal-konto vor einem Kauf erst aufzuladen. Das gesamte Verfahren dauert normalerweise 3-5 Tage.
  
  
  Für Geldüberweisungen an Light in the Box nutzen Sie bitte folgende Kontodaten:
  * Begünstigte Bank: The Hongkong and Shanghai Banking Corporation Limited
  * Begünstigte Bank Address: 1 Queen's Road Central, Hong Kong
  * Swift Code: HSBCHKHHHKH
  * Konto Name: Light In The Box Limited
  * Konto Nummer.: 808-383277-838
  
  
  Hier noch mal unser Paypal Konto zum Vergleich : order@litb-inc.com
  
  Erfahren Sie mehr unter:
  
  http://help.lightinthebox.com/de/index.php?pg=kb.page&chapter=1062&id=1477
  
  Wenn Sie die Zahlungsart ändern wollen, erstellen Sie bitte einen neuen Auftrag. Dies spart Ihnen und uns Zeit. Ansonsten müssen wir ihren Auftrag manuell bearbeiten und bestätigen, was in der Regel unötige Zeit beansprucht.

  By Stephan 30 / 11 / 2011

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• Please send me information on returning an item. Your mailing address wasn't included w/ the item

  and i'm unable to access the information on your web site.
  
  thank you!
  
  231 780 4179
  item number S006718000001

  By Susan Lynn 22 / 12 / 2011

  Dear Susan Lynn,
  So that we may address this matter quickly and conveniently, please log in to “My Orders”, click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.

  By Smile 22 / 12 / 2011

  Was this answer helpful? (0) (0)

• habe Ihre Site leider erst heute entdeckt. Würde am 1. Juni das Kleid (Sylviane) brauchen. Wäre das

  ausnahmsweise so schnell möglich, wenn ich an diesem WE bestelle? Versand geht nach Wien
  Mit Dank und fG

  By luna gertrud st 12 / 05 / 2012

  Liebe(r) luna gertrud st,
  Bitte verstehen Sie, daß es für jedes Kleid eine gewisse Bearbeitungszeit benötigt, welche auf der Produktseite unter den Bestelloptionen deutlich angezeigt wird. Für dem 1. Juni ist die Zeit einbisschen knapp. Damit das Produkt im besten Zustand an Sie verschickt wrid, danken wir Ihnen für Ihre Geduld.
  MfG

  By Emma 13 / 05 / 2012

  Was this answer helpful? (0) (0)

Ask a new question See all 26 questions and answers