The dress was made and shipped within two weeks. Couldn't believe that they could do that. The dress was beautifully made and loved the color, however, when I tried the dress on it was extremely big on me. The measurements matched what I ordered but the dress did not fit. Was able to slide it over my head without even unzipping it.
Contacted customer service and they responded back to me with three options and apologized for the failure to deliver the correct item.
I chose one of the options and am going to get the dress altered locally.
Not many companies provide such excellent service let alone ones that you order from online. Was very please with my gown, the company and customer service and will use them in the future if needed!