Sheath/Column V-neck Floor-length Draped Chiffon Mother of the Bride Dress

Customer Q&A

• all| faq| product description| shipping or payment| customer service issues

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• is it possible to see the color in a online virtual view? is it possible to get fabric swatches

  this gown would be perfect for my son's fall wedding. the wedding is in Oct 2013. I know I can't put this on hold that long but I would like to see an interactive photo of colors and a fabric swatch for it.

  By Karen Greco 13 / 05 / 2012

  Dear Karen Greco,
  The photos displayed on our site are everything we currently have available. We aim to provide all the info you need on the product pages. Sorry for any inconvenience caused. Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2
  
  In addtion, if you want to buy some samples, you may refer to the following link to order the fabric and color that you prefer.
  http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Swatch_p84823.html
  

  By Smile 13 / 05 / 2012

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• is there in interactive way to see the color chart and the dress in the color I want.

  I am the mother of the groom looking at fall wedding 2013, so yes I am looking ahead, but I am up against a budget and this is the perfect dress. But I would like to see it online in the color I want.

  By Karen Greco 13 / 05 / 2012

  Dear Karen Greco,
  The photos displayed on our site are everything we currently have available. We aim to provide all the info you need on the product pages. Sorry for any inconvenience caused. Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
  

  By Smile 14 / 05 / 2012

  Was this answer helpful? (0) (0)

• IS there a RUSH option for this dress? For an extra fee can I get the dress expdeited any quicker??

  I am looking to procure the dress sooner then the date you have listed. Can I pay a RUSH fee to get the dress expedited any sooner? HELP!!

  By Renee Miastkows 15 / 04 / 2012

  Dear Renee Miastkows,
  Please understand that as all our dresses are made to order from scratch, we require a tailoring period of 15-19 working days and a shipping time of 3-8 days. Unfortunately we cannot rush orders for our made-to-order dresses, since we receive and process many orders on a daily basis and cannot risk compromising quality.

  By Smile 15 / 04 / 2012

  Was this answer helpful? (0) (0)

• Does this dress have a built-in bra?

  Your site says that all dresses have a built-in bra but I've read reviews that say their dresses did not have any chest support.

  By K 08 / 04 / 2012

  Dear K,
  Yes, the dress has a built-in bra. Hope you enjoy your shopping here:)

  By Smile 09 / 04 / 2012

  Was this answer helpful? (1) (0)

• Will wearing high heals change the "Hollow to floor" measurement?

  Will the suggested wrap in different material but in the same color match appropriately or is it better to order wrap in same material as dress?
  If I send required measurements, will you be able to advice if "Made to measure" is necessary?

  By diane xuereb 08 / 03 / 2012

  Dear diane xuereb,
  If you'd like the dress longer to better fit a high heel, just add the length you need on to your hollow to the floor measurement. And it is better to order wrap in same material as dress.
  
  If you have special requirements for sizing, our tailors can cut the dress just for you based measurements you provide for an extra charge of only $39.99.
  
  Just click the box for “Custom Size” and enter the requested measurements before adding the dress to your Shopping Cart. See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 09 / 03 / 2012

  Was this answer helpful? (0) (0)

• Can your dresses be made with a shorter neck-to-waist back length?

  I am short-waisted, even though I am not short, and the only dresses that fit me are true petite sizes. Also, can a dress be made in another color, even if it is not listed? Thank you.

  By Dale Almond 06 / 03 / 2012

  Dear Dale Almond,
  Please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
  And the dress would only come in the color listed. Hope you enjoy your shopping here:)

  By Smile 07 / 03 / 2012

  Was this answer helpful? (0) (0)

• how much is shipping for evenning dresses

  mother of the bride and long evenning dresses

  By sonia j butler 14 / 02 / 2012

  Dear sonia j butler,
  Shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.
  
  You can calculate the cost by following these steps:
  1. Add the item you want to your shopping cart.
  2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
  3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.

  By Smile 14 / 02 / 2012

  Was this answer helpful? (0) (1)

• Can this dress be made WITHOUT the cluster of rhinestones at the bodice?

  Can this dress be made WITHOUT the cluster of rhinestones at the bodice?

  By Barb 12 / 02 / 2012

  Dear Barb,
  No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

  By Smile 13 / 02 / 2012

  Was this answer helpful? (1) (0)

• if I word it today when will it get to may address

  2858 pule'e st wahiawa, HI 96786

  By Roberta 10 / 02 / 2012

  Dear Roberta,
  We will need a tailoring period of 15-19 working days and shipping time of 3-8 days.

  By Smile 12 / 02 / 2012

  Was this answer helpful? (0) (0)

• What fabric? Milk or dark chocolate?

  I'm looking for a silk dress. Can I get a fabric swatch?

  By anne 10 / 01 / 2012

  Dear anne,
  The fabric is chiffon.
  And this dress comes in chocolate, and a couple of other color options you can select based on your preferences. You can choose from the color option chart ( the drop-down menu).
  Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2
  
  Also, here is the link for dress in silk like satin:
  http://www.lightinthebox.com/narrow/elastic-silk-like-satin_v1331t0/special-occasion-dresses_c2048
  
  What's more, if you want to buy some samples, you may refer to the following link to order the fabric and color that you prefer.
  http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Swatch_p84823.html

  By Smile 10 / 01 / 2012

  Was this answer helpful? (1) (0)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• Can a sleeve be added to this dress?

  I need to have a dress such as this type but with a longer sleeve. Either 3/4 or long sleeve. I am looking for a dress for my mother to wear. She is 74. Thank you. Debbra

  By Debbra 31 / 12 / 2011

  Dear Debbra,
  No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
  For example, for dress with half or long sleeves, please refer to the link:
  http://www.lightinthebox.com/narrow/long-sleeve_v1300t0+half-sleeve_v1301t0/special-occasion-dresses_c2048

  By Smile 03 / 01 / 2012

  Was this answer helpful? (1) (0)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• is it possible to see the color in a online virtual view? is it possible to get fabric swatches

  this gown would be perfect for my son's fall wedding. the wedding is in Oct 2013. I know I can't put this on hold that long but I would like to see an interactive photo of colors and a fabric swatch for it.

  By Karen Greco 13 / 05 / 2012

  Dear Karen Greco,
  The photos displayed on our site are everything we currently have available. We aim to provide all the info you need on the product pages. Sorry for any inconvenience caused. Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2
  
  In addtion, if you want to buy some samples, you may refer to the following link to order the fabric and color that you prefer.
  http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Swatch_p84823.html
  

  By Smile 13 / 05 / 2012

  Was this answer helpful? (0) (0)

• is there in interactive way to see the color chart and the dress in the color I want.

  I am the mother of the groom looking at fall wedding 2013, so yes I am looking ahead, but I am up against a budget and this is the perfect dress. But I would like to see it online in the color I want.

  By Karen Greco 13 / 05 / 2012

  Dear Karen Greco,
  The photos displayed on our site are everything we currently have available. We aim to provide all the info you need on the product pages. Sorry for any inconvenience caused. Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
  

  By Smile 14 / 05 / 2012

  Was this answer helpful? (0) (0)

• Does this dress have a built-in bra?

  Your site says that all dresses have a built-in bra but I've read reviews that say their dresses did not have any chest support.

  By K 08 / 04 / 2012

  Dear K,
  Yes, the dress has a built-in bra. Hope you enjoy your shopping here:)

  By Smile 09 / 04 / 2012

  Was this answer helpful? (1) (0)

• Will wearing high heals change the "Hollow to floor" measurement?

  Will the suggested wrap in different material but in the same color match appropriately or is it better to order wrap in same material as dress?
  If I send required measurements, will you be able to advice if "Made to measure" is necessary?

  By diane xuereb 08 / 03 / 2012

  Dear diane xuereb,
  If you'd like the dress longer to better fit a high heel, just add the length you need on to your hollow to the floor measurement. And it is better to order wrap in same material as dress.
  
  If you have special requirements for sizing, our tailors can cut the dress just for you based measurements you provide for an extra charge of only $39.99.
  
  Just click the box for “Custom Size” and enter the requested measurements before adding the dress to your Shopping Cart. See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 09 / 03 / 2012

  Was this answer helpful? (0) (0)

• Can this dress be made WITHOUT the cluster of rhinestones at the bodice?

  Can this dress be made WITHOUT the cluster of rhinestones at the bodice?

  By Barb 12 / 02 / 2012

  Dear Barb,
  No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

  By Smile 13 / 02 / 2012

  Was this answer helpful? (1) (0)

• What fabric? Milk or dark chocolate?

  I'm looking for a silk dress. Can I get a fabric swatch?

  By anne 10 / 01 / 2012

  Dear anne,
  The fabric is chiffon.
  And this dress comes in chocolate, and a couple of other color options you can select based on your preferences. You can choose from the color option chart ( the drop-down menu).
  Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2
  
  Also, here is the link for dress in silk like satin:
  http://www.lightinthebox.com/narrow/elastic-silk-like-satin_v1331t0/special-occasion-dresses_c2048
  
  What's more, if you want to buy some samples, you may refer to the following link to order the fabric and color that you prefer.
  http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Swatch_p84823.html

  By Smile 10 / 01 / 2012

  Was this answer helpful? (1) (0)

• Can a sleeve be added to this dress?

  I need to have a dress such as this type but with a longer sleeve. Either 3/4 or long sleeve. I am looking for a dress for my mother to wear. She is 74. Thank you. Debbra

  By Debbra 31 / 12 / 2011

  Dear Debbra,
  No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
  For example, for dress with half or long sleeves, please refer to the link:
  http://www.lightinthebox.com/narrow/long-sleeve_v1300t0+half-sleeve_v1301t0/special-occasion-dresses_c2048

  By Smile 03 / 01 / 2012

  Was this answer helpful? (1) (0)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• IS there a RUSH option for this dress? For an extra fee can I get the dress expdeited any quicker??

  I am looking to procure the dress sooner then the date you have listed. Can I pay a RUSH fee to get the dress expedited any sooner? HELP!!

  By Renee Miastkows 15 / 04 / 2012

  Dear Renee Miastkows,
  Please understand that as all our dresses are made to order from scratch, we require a tailoring period of 15-19 working days and a shipping time of 3-8 days. Unfortunately we cannot rush orders for our made-to-order dresses, since we receive and process many orders on a daily basis and cannot risk compromising quality.

  By Smile 15 / 04 / 2012

  Was this answer helpful? (0) (0)

• how much is shipping for evenning dresses

  mother of the bride and long evenning dresses

  By sonia j butler 14 / 02 / 2012

  Dear sonia j butler,
  Shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.
  
  You can calculate the cost by following these steps:
  1. Add the item you want to your shopping cart.
  2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
  3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.

  By Smile 14 / 02 / 2012

  Was this answer helpful? (0) (1)

• if I word it today when will it get to may address

  2858 pule'e st wahiawa, HI 96786

  By Roberta 10 / 02 / 2012

  Dear Roberta,
  We will need a tailoring period of 15-19 working days and shipping time of 3-8 days.

  By Smile 12 / 02 / 2012

  Was this answer helpful? (0) (0)

• Tailoring Time

  What is the tailoring time of this dress? I need it for the 16th December.

  By Heather 18 / 11 / 2011

  Dear Heather,
  As we require a tailoring period of 7-9 working days and shipping time of 3-8 days, if you order now, your package should arrive before 16th December.

  By Smile 20 / 11 / 2011

  Was this answer helpful? (2) (0)

• Necesitaría saber si pido hoy el vestido Cod. Artículo #00172698 lo tendría el 16 de junio

  Muy buenas, tengo una boda y necesito saber si haciendo el pedido hoy podría tener el vestido AYISHA - vestido de Madrina de Gasa de 158€ para el 16 de Junio. Por favor les ruego sinceridad ya que es la boda de mi hijo y si pueden contestarme con la mayor brevedad posible. Un saludo,
  Inmaculada

  By Inmaculada 15 / 05 / 2012

  Estimado/a Cliente,
  En relación a su consulta, le explicaríamos que para cada compra en nuestra págin necesita un plazo de tramitación y un plazo de envío.
  Una vez confirmemos su pago, este producto necesita 15-19 días laborales de preparación, y luego lo recibirá en 3-6 días laborales(plazo de envío).
  Atentamente tus amigos de Lightinthebox.com

  By Rebeca 16 / 05 / 2012

  Was this answer helpful? (0) (0)

• me gustaria saber cuanto tiempo tardarian en enviar el vestido a españa y cuanto me costaria en tota

  muchas gracias por la informacion y si puede ser contestarme en español.gracias

  By pilar 29 / 02 / 2012

  Estimado/a Cliente,
  En relación a su consulta, le explicaríamos que para cada compra en nuestra págin necesita un plazo de tramitación y un plazo de envío.
  Una vez confirmemos su pago, este producto necesita 15-19 días laborales de preparación, y luego lo recibirá en 3-6 días laborales(plazo de envío).
  Atentamente tus amigos de Lightinthebox.com

  By Olivia 29 / 02 / 2012

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• Can your dresses be made with a shorter neck-to-waist back length?

  I am short-waisted, even though I am not short, and the only dresses that fit me are true petite sizes. Also, can a dress be made in another color, even if it is not listed? Thank you.

  By Dale Almond 06 / 03 / 2012

  Dear Dale Almond,
  Please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
  And the dress would only come in the color listed. Hope you enjoy your shopping here:)

  By Smile 07 / 03 / 2012

  Was this answer helpful? (0) (0)

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