A-line V-neck Sweep/ Brush Train Chiffon Mother of the Bride Dress With A Wrap

Customer Q&A

• all| faq| product description| shipping or payment| customer service issues

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• Is there any way to get a sample of the fuchsia & champagne material?

  If I do order this dress in the fuchsia, what color would the beading be, my concern is that the clear beading wouldn't look good. I wish I could see this dress in the fuchsia color. My body shape is an inverted triangle. I wear a 16 on the top & a 6-8 on the bottom. Also I would like to know if I did loose any weight, would my local dressmaker be able to take it in? My son's wedding is in early August, when would be the latest I would need to order this dress? I would have to special order according to my measurements. Thanks.

  By Mom of Groom 11 / 03 / 2012

  Dear Mom of Groom,
  If you want to buy some samples, you may refer to the following link to order the fabric and color that you prefer.
  http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Swatch_p84823.html
  Also, yes. If your size fluctuates or you want to modify the dress slightly, we always leave a few inches in the seams so that your local tailor can easily make alterations as needed. Dresses generally have a margin of 1 inches on either side of a seam. Flower detailing, beading or belts/ribbons may limit ability to let a dress out.

  By Smile 13 / 03 / 2012

  Was this answer helpful? (1) (0)

• This dress is beautiful and I wanted to know if you can get it in pink? If so how long to they take.

  This dress would be used at my sons wedding and I love this one I am a plus size woman and I am trying to match my granddaughters little dress if at all possible tThank you for the time

  By Diana 01 / 03 / 2012

  Dear Diana,
  No, we do not offer the pink color for this dress at this time. It may be something we’ll offer in the future. In the meantime, please look over the additional colors and styles we currently have on offer. And we will need a tailoring period of 15-19 working days and shipping time of 3-8 days. Hope you enjoy your shopping here:)

  By Smile 02 / 03 / 2012

  Was this answer helpful? (0) (0)

• JACKET OR SHAWL WRAP

  I think my question was misunderstood. Is the jacket shown the wrap described or is the wrap a shawl and the jacket has be be ordered separately. Please help. Time is of the essence.

  By Helen 17 / 02 / 2012

  Dear Helen,
  The jacket shown in the picture would come with the dress. You don't have to order separately. Sorry for any confusions made.

  By Smile 19 / 02 / 2012

  Was this answer helpful? (1) (0)

• This dress is described with a wrap but shown with a matching jacket. Can I get the jacket?

  Will the jacket have the same beading and what will be the price? Does the price include the jacket pictured. Thanks.

  By Helen 14 / 02 / 2012

  Dear Helen,
  Yes, the wrap would come with the dress. Hope you enjoy your shopping here:)

  By Smile 14 / 02 / 2012

  Was this answer helpful? (0) (1)

• Can I change the waist measurement submitted in Order 1202131102301223?

  I want the waist measurement to be 31 inches.

  By betsy phelan 13 / 02 / 2012

  Dear betsy phelan,
  If you have not paid for your order yet, there is no need to contact us to cancel or change it. We never begin processing an order until we receive a payment from the customer, so you can easily cancel the order yourself through My Orders at any time.
  
  If you have already paid for your order and wish to cancel or change, please contact customer service as soon as possible.
  Please log in to "My Orders" and click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day.

  By Smile 13 / 02 / 2012

  Was this answer helpful? (0) (0)

• can this dress be made without a train?

  This is exactly what I have been looking for, but do not want a train

  By karin 03 / 02 / 2012

  Dear karin,
  No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

  By Smile 06 / 02 / 2012

  Was this answer helpful? (0) (0)

• can 00188472 be bought in silver colour & size 18w required April 2012. thanks

  would love to order this dress your colour selection does not fit in with our wedding colours. can you do it in silver by april 2012. Thanks Evelyn Coats Mother of the Groom.

  By Evelyn Coats 29 / 01 / 2012

  Dear Evelyn Coats,
  No, we do not offer silver for this dress at this time. It may be something we’ll offer in the future. In the meantime, please look over the additional colors and styles we currently have on offer.

  By Smile 30 / 01 / 2012

  Was this answer helpful? (0) (0)

• When you mesure hollow to floor where is the hollow?

  Where do I find my hollow. Mesurement says hollow to floor.

  By Ruth 03 / 11 / 2011

  Dear Ruth,
  Hollow to Floor is the length from your hollow ( the hollow just under your neck ) to your heels. (Take the tape from your front, with bare foot ). You should stand upright and your feet should keep together. See our guide with pictures illustration for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 03 / 11 / 2011

  Was this answer helpful? (2) (0)

• size of dress

  I want to ask which size will be more suitable for me.
  My measurements are between 2 sizes.

  By vicky 03 / 11 / 2011

  Dear vicky,
  Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
  It’s usually best to go with the size matching your largest measurement (bust, waist or hip), and to round up if you’re between sizes. This will leave extra room for movement and alterations if needed.

  By Smile 03 / 11 / 2011

  Was this answer helpful? (0) (0)

• are you answering my question

  can I order this dress in a size 20

  By vicky 01 / 11 / 2011

  Dear vicky,
  Yes, you can order size 20 of this dress. And if you want a perfect fit, we recommend you to take a measurement following our measuring guide [http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3], and then choose a fitting size according to the size chart on product page. If the standard sizes don’t work for you, please click on the “Custom Size” box next to the size drop-down menu and enter your measurements. We’ll custom tailor the dress to the exact measurements you provide for an extra charge of only $29.99.

  By Smile 01 / 11 / 2011

  Was this answer helpful? (1) (0)

• all| faq| product description| shipping or payment| customer service issues

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• Is there any way to get a sample of the fuchsia & champagne material?

  If I do order this dress in the fuchsia, what color would the beading be, my concern is that the clear beading wouldn't look good. I wish I could see this dress in the fuchsia color. My body shape is an inverted triangle. I wear a 16 on the top & a 6-8 on the bottom. Also I would like to know if I did loose any weight, would my local dressmaker be able to take it in? My son's wedding is in early August, when would be the latest I would need to order this dress? I would have to special order according to my measurements. Thanks.

  By Mom of Groom 11 / 03 / 2012

  Dear Mom of Groom,
  If you want to buy some samples, you may refer to the following link to order the fabric and color that you prefer.
  http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Swatch_p84823.html
  Also, yes. If your size fluctuates or you want to modify the dress slightly, we always leave a few inches in the seams so that your local tailor can easily make alterations as needed. Dresses generally have a margin of 1 inches on either side of a seam. Flower detailing, beading or belts/ribbons may limit ability to let a dress out.

  By Smile 13 / 03 / 2012

  Was this answer helpful? (1) (0)

• This dress is beautiful and I wanted to know if you can get it in pink? If so how long to they take.

  This dress would be used at my sons wedding and I love this one I am a plus size woman and I am trying to match my granddaughters little dress if at all possible tThank you for the time

  By Diana 01 / 03 / 2012

  Dear Diana,
  No, we do not offer the pink color for this dress at this time. It may be something we’ll offer in the future. In the meantime, please look over the additional colors and styles we currently have on offer. And we will need a tailoring period of 15-19 working days and shipping time of 3-8 days. Hope you enjoy your shopping here:)

  By Smile 02 / 03 / 2012

  Was this answer helpful? (0) (0)

• JACKET OR SHAWL WRAP

  I think my question was misunderstood. Is the jacket shown the wrap described or is the wrap a shawl and the jacket has be be ordered separately. Please help. Time is of the essence.

  By Helen 17 / 02 / 2012

  Dear Helen,
  The jacket shown in the picture would come with the dress. You don't have to order separately. Sorry for any confusions made.

  By Smile 19 / 02 / 2012

  Was this answer helpful? (1) (0)

• This dress is described with a wrap but shown with a matching jacket. Can I get the jacket?

  Will the jacket have the same beading and what will be the price? Does the price include the jacket pictured. Thanks.

  By Helen 14 / 02 / 2012

  Dear Helen,
  Yes, the wrap would come with the dress. Hope you enjoy your shopping here:)

  By Smile 14 / 02 / 2012

  Was this answer helpful? (0) (1)

• can this dress be made without a train?

  This is exactly what I have been looking for, but do not want a train

  By karin 03 / 02 / 2012

  Dear karin,
  No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

  By Smile 06 / 02 / 2012

  Was this answer helpful? (0) (0)

• can 00188472 be bought in silver colour & size 18w required April 2012. thanks

  would love to order this dress your colour selection does not fit in with our wedding colours. can you do it in silver by april 2012. Thanks Evelyn Coats Mother of the Groom.

  By Evelyn Coats 29 / 01 / 2012

  Dear Evelyn Coats,
  No, we do not offer silver for this dress at this time. It may be something we’ll offer in the future. In the meantime, please look over the additional colors and styles we currently have on offer.

  By Smile 30 / 01 / 2012

  Was this answer helpful? (0) (0)

• When you mesure hollow to floor where is the hollow?

  Where do I find my hollow. Mesurement says hollow to floor.

  By Ruth 03 / 11 / 2011

  Dear Ruth,
  Hollow to Floor is the length from your hollow ( the hollow just under your neck ) to your heels. (Take the tape from your front, with bare foot ). You should stand upright and your feet should keep together. See our guide with pictures illustration for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 03 / 11 / 2011

  Was this answer helpful? (2) (0)

• size of dress

  I want to ask which size will be more suitable for me.
  My measurements are between 2 sizes.

  By vicky 03 / 11 / 2011

  Dear vicky,
  Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
  It’s usually best to go with the size matching your largest measurement (bust, waist or hip), and to round up if you’re between sizes. This will leave extra room for movement and alterations if needed.

  By Smile 03 / 11 / 2011

  Was this answer helpful? (0) (0)

• I am a size 20 can I order this dress in a 20 or custom fitted size

  I am a size 20 can I order this dress 00188472 in this size or in cstom measure size.

  By Vicky 31 / 10 / 2011

  Dear Vicky,
  Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to see if size 20 fits you best.
  If the standard sizes don’t work for you, please click on the “Custom Size” box next to the size drop-down menu and enter your measurements. We’ll custom tailor the dress to the exact measurements you provide for an extra charge of only $26.69.
  Hope you enjoy your shopping here:)

  By Smile 01 / 11 / 2011

  Was this answer helpful? (1) (0)

• all| faq| product description| shipping or payment| customer service issues

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• Can I change the waist measurement submitted in Order 1202131102301223?

  I want the waist measurement to be 31 inches.

  By betsy phelan 13 / 02 / 2012

  Dear betsy phelan,
  If you have not paid for your order yet, there is no need to contact us to cancel or change it. We never begin processing an order until we receive a payment from the customer, so you can easily cancel the order yourself through My Orders at any time.
  
  If you have already paid for your order and wish to cancel or change, please contact customer service as soon as possible.
  Please log in to "My Orders" and click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day.

  By Smile 13 / 02 / 2012

  Was this answer helpful? (0) (0)

• are you answering my question

  can I order this dress in a size 20

  By vicky 01 / 11 / 2011

  Dear vicky,
  Yes, you can order size 20 of this dress. And if you want a perfect fit, we recommend you to take a measurement following our measuring guide [http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3], and then choose a fitting size according to the size chart on product page. If the standard sizes don’t work for you, please click on the “Custom Size” box next to the size drop-down menu and enter your measurements. We’ll custom tailor the dress to the exact measurements you provide for an extra charge of only $29.99.

  By Smile 01 / 11 / 2011

  Was this answer helpful? (1) (0)

• I just order dress #00188472 on the 27 Oct for 247. now it is selling for 222.47. Can my account be

  changed to the new price, since it hasn't be shipped to my address. Thanks for yoour help.

  By Marilyn Pike 31 / 10 / 2011

  Dear Marilyn Pike,
  If you have already paid for your order and wish to cancel or change, please contact customer service as soon as possible. Please log in to "My Orders" and click on the order you need help with, then scroll down to find the link to “cancel this order” and submit your cancellation request.

  By Smile 31 / 10 / 2011

  Was this answer helpful? (1) (0)

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