A-line V-neck Sweep/ Brush Train Chiffon Mother of the Bride Dress

Customer Q&A

• all| faq| product description| shipping or payment| customer service issues

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• Length

  I keep reading that you are unable to modify the length in any way but if I was to order using the custom measurements option, would it be made to my length as I am only 5'.
  
  Thanks,
  
  Cheryl

  By Cheryl 25 / 04 / 2012

  Dear Cheryl,
  Yes, if you have special requirements for sizing, our tailors can cut the dress just for you based measurements you provide for an extra charge of only $29.99.
  
  Just click the box for “Custom Size” and enter the requested measurements before adding the dress to your Shopping Cart. See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 25 / 04 / 2012

  Was this answer helpful? (0) (0)

• Can this dress be made in white satin?

  I am really interested in buying this dress with custom measurements for my wedding. Can it be made in white satin?
  
  Many thanks,
  
  Cheryl

  By Cheryl Ruddy 25 / 04 / 2012

  Dear Cheryl Ruddy,
  No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

  By Smile 25 / 04 / 2012

  Was this answer helpful? (0) (0)

• I look like I am expecting but I am not will they be able to make the gown in my strange measuremen

  also is it possible to make it without a train

  By Lynn Hartford 21 / 03 / 2012

  Dear Lynn Hartford,
  Please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way.
  And if you have special requirements for sizing, our tailors can cut the dress just for you based measurements you provide for an extra charge of only $39.99.
  
  Just click the box for “Custom Size” and enter the requested measurements before adding the dress to your Shopping Cart. See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 22 / 03 / 2012

  Was this answer helpful? (0) (0)

• my daughter ordered this dressw for me in watermelon.

  The dress was absolutely georgeous however the color was a deep beautiful tangerine. If it had been any shade of watermelon it woud work for her wedding colors however the tangerine was totally off. We are going to reorder in pink. Do your pinks have orange tones? Will we be safe with the color pink?

  By Shanda Johnson 16 / 03 / 2012

  Dear Shanda Johnson,
  The pinks do not have orange tones. The shown color is pearl pink. You can choose the color based on your preference from the color option chart ( the drop-down menu). Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

  By Smile 19 / 03 / 2012

  Was this answer helpful? (1) (0)

• phone number

  do you have a 1-800 number so I can ask question, will this dress be available in 4 months at sale price?

  By elaine 09 / 03 / 2012

  Dear elaine,
  You can ask any questions here:) And we offer different promotions during different periods, so the listed price may change from time to time. If you want to order the dress at a lower price, please check back to our website on a regular basis to see any future discounts and special promotions.

  By Smile 12 / 03 / 2012

  Was this answer helpful? (0) (0)

• will this dress be available 4 or 5 months from now?

  will dress be available for future purchase?

  By elaine 09 / 03 / 2012

  Dear elaine,
  We cannot be sure if or when this item will go out of stock. We suggest if you really like this dress, order it as early as you can. Many of our dresses are very popular and may be sold out by the time you want to buy. If this should happen, please try checking out our selection of other dresses, as we typically get new dresses every month. Please follow our website regularly to stay updated on the latest additions and special deals.

  By Smile 12 / 03 / 2012

  Was this answer helpful? (0) (0)

• Can I order this dress in Tea length?

  Can I just order this dress in a mid calf length?

  By Sherryl 08 / 02 / 2012

  Dear Sherryl,
  No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
  
  For example, for tea-length dress, please refer to the link:
  http://www.lightinthebox.com/narrow/tea-length_v1280t0/special-occasion-dresses_c2048

  By Smile 08 / 02 / 2012

  Was this answer helpful? (0) (0)

• You have two pinks on the color chart, pearl pink and pink. I am looking for a very light color of

  pink, nothing close to peach. Which of the two colors of pink would you recommend?

  By Bobbie Mock 02 / 02 / 2012

  Dear Bobbie Mock,
  The shown color is pearl pink. And pearl pink is lighter than pink. Hope you enjoy your shopping here:)

  By Smile 02 / 02 / 2012

  Was this answer helpful? (0) (0)

• dress length for this style

  is this dress lined, if so, what is the material and also how long should i specify for the length as i am 5'5" tall,

  By bali virk 07 / 12 / 2011

  Dear bali virk,
  This dress is made in chiffon.
  We use the hollow to the floor measurement to cut the correct length according to the dress design.
  So please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
  
  See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]
  

  By Smile 07 / 12 / 2011

  Was this answer helpful? (0) (0)

• Can this dress be made in white?

  I am looking for a white dress of this style. Can it be made in white?

  By Winnie 07 / 12 / 2011

  Dear Winnie,
  Yes, this dress comes in white. You can choose it from the color option chart. Hope you enjoy your shopping here:)

  By Smile 07 / 12 / 2011

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• Length

  I keep reading that you are unable to modify the length in any way but if I was to order using the custom measurements option, would it be made to my length as I am only 5'.
  
  Thanks,
  
  Cheryl

  By Cheryl 25 / 04 / 2012

  Dear Cheryl,
  Yes, if you have special requirements for sizing, our tailors can cut the dress just for you based measurements you provide for an extra charge of only $29.99.
  
  Just click the box for “Custom Size” and enter the requested measurements before adding the dress to your Shopping Cart. See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 25 / 04 / 2012

  Was this answer helpful? (0) (0)

• Can this dress be made in white satin?

  I am really interested in buying this dress with custom measurements for my wedding. Can it be made in white satin?
  
  Many thanks,
  
  Cheryl

  By Cheryl Ruddy 25 / 04 / 2012

  Dear Cheryl Ruddy,
  No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

  By Smile 25 / 04 / 2012

  Was this answer helpful? (0) (0)

• I look like I am expecting but I am not will they be able to make the gown in my strange measuremen

  also is it possible to make it without a train

  By Lynn Hartford 21 / 03 / 2012

  Dear Lynn Hartford,
  Please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way.
  And if you have special requirements for sizing, our tailors can cut the dress just for you based measurements you provide for an extra charge of only $39.99.
  
  Just click the box for “Custom Size” and enter the requested measurements before adding the dress to your Shopping Cart. See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 22 / 03 / 2012

  Was this answer helpful? (0) (0)

• my daughter ordered this dressw for me in watermelon.

  The dress was absolutely georgeous however the color was a deep beautiful tangerine. If it had been any shade of watermelon it woud work for her wedding colors however the tangerine was totally off. We are going to reorder in pink. Do your pinks have orange tones? Will we be safe with the color pink?

  By Shanda Johnson 16 / 03 / 2012

  Dear Shanda Johnson,
  The pinks do not have orange tones. The shown color is pearl pink. You can choose the color based on your preference from the color option chart ( the drop-down menu). Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

  By Smile 19 / 03 / 2012

  Was this answer helpful? (1) (0)

• Can I order this dress in Tea length?

  Can I just order this dress in a mid calf length?

  By Sherryl 08 / 02 / 2012

  Dear Sherryl,
  No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
  
  For example, for tea-length dress, please refer to the link:
  http://www.lightinthebox.com/narrow/tea-length_v1280t0/special-occasion-dresses_c2048

  By Smile 08 / 02 / 2012

  Was this answer helpful? (0) (0)

• You have two pinks on the color chart, pearl pink and pink. I am looking for a very light color of

  pink, nothing close to peach. Which of the two colors of pink would you recommend?

  By Bobbie Mock 02 / 02 / 2012

  Dear Bobbie Mock,
  The shown color is pearl pink. And pearl pink is lighter than pink. Hope you enjoy your shopping here:)

  By Smile 02 / 02 / 2012

  Was this answer helpful? (0) (0)

• dress length for this style

  is this dress lined, if so, what is the material and also how long should i specify for the length as i am 5'5" tall,

  By bali virk 07 / 12 / 2011

  Dear bali virk,
  This dress is made in chiffon.
  We use the hollow to the floor measurement to cut the correct length according to the dress design.
  So please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
  
  See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]
  

  By Smile 07 / 12 / 2011

  Was this answer helpful? (0) (0)

• Can this dress be made in white?

  I am looking for a white dress of this style. Can it be made in white?

  By Winnie 07 / 12 / 2011

  Dear Winnie,
  Yes, this dress comes in white. You can choose it from the color option chart. Hope you enjoy your shopping here:)

  By Smile 07 / 12 / 2011

  Was this answer helpful? (0) (0)

• I understand no Sleeve can be added, but can I have a matching jacket to go with as I don't wear

  sleeveless dress - any suggestions to overcome the issue -
  
  2. Will I be able request extra material for a scarf- thanks

  By Sarah 04 / 12 / 2011

  Dear Sarah,
  We do offer a lot of wrap options for you to select based on your preference. Here is the link:
  http://www.lightinthebox.com/narrow/party-evening_v3346t0/wraps_c4677
  Also, you can try to ask for some extra fabric from our customer service team. Please log in to “My Orders”, click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day.

  By Smile 05 / 12 / 2011

  Was this answer helpful? (0) (1)

• Can this dress be made without train and will there be difference in cost??

  Hi There,
  
  I love this dress, can it be made without the train and will that reduce the cost??

  By San 26 / 10 / 2011

  Dear San，
  We're sorry, but please understand each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way.
  

  By Smile 27 / 10 / 2011

  Was this answer helpful? (0) (1)

• all| faq| product description| shipping or payment| customer service issues

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• phone number

  do you have a 1-800 number so I can ask question, will this dress be available in 4 months at sale price?

  By elaine 09 / 03 / 2012

  Dear elaine,
  You can ask any questions here:) And we offer different promotions during different periods, so the listed price may change from time to time. If you want to order the dress at a lower price, please check back to our website on a regular basis to see any future discounts and special promotions.

  By Smile 12 / 03 / 2012

  Was this answer helpful? (0) (0)

• will this dress be available 4 or 5 months from now?

  will dress be available for future purchase?

  By elaine 09 / 03 / 2012

  Dear elaine,
  We cannot be sure if or when this item will go out of stock. We suggest if you really like this dress, order it as early as you can. Many of our dresses are very popular and may be sold out by the time you want to buy. If this should happen, please try checking out our selection of other dresses, as we typically get new dresses every month. Please follow our website regularly to stay updated on the latest additions and special deals.

  By Smile 12 / 03 / 2012

  Was this answer helpful? (0) (0)

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