A-line Halter Cathedral Train Organza Taffeta Tiered Wedding Dress

Customer Q&A

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• question?

  Hello all that you have posted pictures on this web site...I see there is a big difference between the dresses from your pictures and the dress from this online store....please let me know if you chose a different model or you've order the dress from the picture and you've received a different dress. I totally want to order this dress for a friend and I don't to be kicked off from her friend list:P. Thank you in advance!

  By Alex 14 / 05 / 2012

  Dear Alex,
  The dress would be made in accordance with the photo and the dress shown on the model. Our dresses are made by professional tailors with first-class fabrics and techniques. So please be assured, the actual dresses will look just like what you see in the pictures.

  By Smile 15 / 05 / 2012

  Was this answer helpful? (0) (0)

• I really like this dress, however i was wondering, what your thoughts are if i was to add long

  sleeve lace that goes around the back. this would be sewen onto the dress. What are your thoughts on this?

  By Nishy 13 / 05 / 2012

  Dear Nishy,
  
  If you like a long sleeve for this dress, you can choose a wrap to wear with this dress. We have many wraps for you to choose from. The link for you to check them is: http://www.lightinthebox.com/index.php?main_page=advanced_search_result&inc_subcat=1&search_in_description=0&keyword=lace+wrap
  
  We will provide live support for all the information you need on our site. Please feel free to come to our "Live Chat" from below link on WEEKDAYS.
  http://server.iad.liveperson.net/hc/2383438/?cmd=file&file=visitorWantsToChat&site=2383438&imageUrl=http://server.iad.liveperson.net/hcp/Gallery/ChatButton-Gallery/English/General/1a&referrer=https%3A//www.lightinthebox.com/index.php%3Fmain_page%3Dticket_after_detail%26action%3Dafter%26id%3D914814

  By Smile 14 / 05 / 2012

  Was this answer helpful? (0) (0)

• what would bthe total cost of this dress with customs and shipping i live in england thanks

  total cost of dress and shipping

  By anita reader 26 / 04 / 2012

  Dear anita reader,
  Shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.
  
  You can calculate the cost by following these steps:
  1. Add the item you want to your shopping cart.
  2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
  3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.

  By Smile 27 / 04 / 2012

  Was this answer helpful? (0) (0)

• Hi I love this dress - if I purchase it can i provide measurements in a few days after menstral

  Also if i provide measurements can i change if I'm not happy with the dress. Also there is another dress significantly reduced could i then swap if i'm not happy at the sale price?
  Many thanks

  By Sharon 20 / 03 / 2012

  Dear Sharon,
  Yes, if you have special requirements for sizing, our tailors can cut the dress just for you based measurements you provide for an extra charge of only $39.99.
  
  Just click the box for “Custom Size” and enter the requested measurements before adding the dress to your Shopping Cart. See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]
  
  And please be assured that customer satisfaction is our number one priority, and as such, we are pleased to offer a comprehensive return policy covering every item we sell. For more information, please visit the following link:
  http://www.lightinthebox.com/index.php?main_page=return_policy

  By Smile 21 / 03 / 2012

  Was this answer helpful? (0) (0)

• what is the weight of the dress (A-line halter cathedral) and what is size of the box ?

  I want to ship this dress overseas and am looking for the cheapest shipping company, so i need the size and the weight of this dress box, am looking to start deal with you and start running business with this kind of dresses.
  I live in the Bronx, NY. if you have a store near me I could visit, I'd be able to do so.
  If you have any advice or tip you want to give me I appreciate that and i would be pleasure to receive it at my email address: haytham_dghame@yahoo.com .
  Thank you

  By haytham 17 / 03 / 2012

  Dear haytham,
  Net Weight: 3kg
  Shipping Weight: 3.48kg
  And please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
  
  See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 19 / 03 / 2012

  Was this answer helpful? (0) (0)

• Colour in pictures?

  I can see that it says Ivory in the description but when I open up the colour chart and look at organza in Ivory it looks completely different to this dress on my monitor. Is the dress is the pictures Ivory or White?
  Thanks

  By Laura 17 / 01 / 2012

  Dear Laura,
  Shown Color: Ivory
  There might be a slight difference between the actual dress color with the picture on our website because of the monitor display. Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

  By Smile 17 / 01 / 2012

  Was this answer helpful? (0) (0)

• How do I accessorize this perfect dress?

  From the moment I first saw this dress I knew I would be starting my Happily Ever After in it. However, what are your suggestions on accessorizing it? I saw the suggestion for petticoat but what would you suggest for gloves, wraps, hair accessories etc. Would really appreciate your expert advice.

  By Jesse 12 / 01 / 2012

  Dear Jesse,
  We do offer a lot of accessories for you to select based on your preference. And we do not recommend accessorizing this dress too much. Just keep everything simple and elegant, ie, with lace gloves:
  http://www.lightinthebox.com/c/lace-voile-gloves_4694
  And a tiara--choose from here:
  http://www.lightinthebox.com/c/tiaras_4686
  Or fur wraps--choose from here:
  http://www.lightinthebox.com/narrow/wedding_v3345t0/feather-fur_v3598t0/wraps_c4677

  By Smile 13 / 01 / 2012

  Was this answer helpful? (0) (0)

• Do you need to get a petticoat for with this?

  I am just wondering whether or not it is necessary to get a petticoat for with this dress. Please let me know. And a recommended one if there is one?

  By Lana 06 / 01 / 2012

  Dear Lana,
  Yes, and we recommend these ones:
  http://www.lightinthebox.com/3-Bone-Hoop-Tulle-Wedding-Petticoats--HSFJ136-_p21701.html
  http://www.lightinthebox.com/Nylon---Tulle-Floor-length-Wedding-Petticoat--2000-_p67706.html

  By Smile 08 / 01 / 2012

  Was this answer helpful? (1) (0)

• Does the tail detach?

  I love this dress but I also love the idea to be able to dance in our wedding reception so I am just a bit concern about the lenght of the tail for the reception, don't get me wrong it will look amazing for the church and pictures. It's just me being able to move around.
  
  Thank you.

  By Sofia 20 / 12 / 2011

  Dear Sofia,
  No, the train is not detachable. You can put the train inside the skirt with some pins. Thanks for shopping with us:)

  By Smile 21 / 12 / 2011

  Was this answer helpful? (0) (0)

• would this dress be with lace up back instead of zipper??

  ???????????????????????????????????????

  By mmm 15 / 11 / 2011

  Dear mmm,
  No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
  For example, for dresses with lace up back, please refer to the link:
  http://www.lightinthebox.com/narrow/lace-up_v1617t0/wedding-dresses_c1181
  

  By Smile 16 / 11 / 2011

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• would this dress be with lace up back instead of zipper??

  ???????????????????????????????????????

  By mmm 15 / 11 / 2011

  Dear mmm,
  No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
  For example, for dresses with lace up back, please refer to the link:
  http://www.lightinthebox.com/narrow/lace-up_v1617t0/wedding-dresses_c1181
  

  By Smile 16 / 11 / 2011

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• question?

  Hello all that you have posted pictures on this web site...I see there is a big difference between the dresses from your pictures and the dress from this online store....please let me know if you chose a different model or you've order the dress from the picture and you've received a different dress. I totally want to order this dress for a friend and I don't to be kicked off from her friend list:P. Thank you in advance!

  By Alex 14 / 05 / 2012

  Dear Alex,
  The dress would be made in accordance with the photo and the dress shown on the model. Our dresses are made by professional tailors with first-class fabrics and techniques. So please be assured, the actual dresses will look just like what you see in the pictures.

  By Smile 15 / 05 / 2012

  Was this answer helpful? (0) (0)

• I really like this dress, however i was wondering, what your thoughts are if i was to add long

  sleeve lace that goes around the back. this would be sewen onto the dress. What are your thoughts on this?

  By Nishy 13 / 05 / 2012

  Dear Nishy,
  
  If you like a long sleeve for this dress, you can choose a wrap to wear with this dress. We have many wraps for you to choose from. The link for you to check them is: http://www.lightinthebox.com/index.php?main_page=advanced_search_result&inc_subcat=1&search_in_description=0&keyword=lace+wrap
  
  We will provide live support for all the information you need on our site. Please feel free to come to our "Live Chat" from below link on WEEKDAYS.
  http://server.iad.liveperson.net/hc/2383438/?cmd=file&file=visitorWantsToChat&site=2383438&imageUrl=http://server.iad.liveperson.net/hcp/Gallery/ChatButton-Gallery/English/General/1a&referrer=https%3A//www.lightinthebox.com/index.php%3Fmain_page%3Dticket_after_detail%26action%3Dafter%26id%3D914814

  By Smile 14 / 05 / 2012

  Was this answer helpful? (0) (0)

• Hi I love this dress - if I purchase it can i provide measurements in a few days after menstral

  Also if i provide measurements can i change if I'm not happy with the dress. Also there is another dress significantly reduced could i then swap if i'm not happy at the sale price?
  Many thanks

  By Sharon 20 / 03 / 2012

  Dear Sharon,
  Yes, if you have special requirements for sizing, our tailors can cut the dress just for you based measurements you provide for an extra charge of only $39.99.
  
  Just click the box for “Custom Size” and enter the requested measurements before adding the dress to your Shopping Cart. See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]
  
  And please be assured that customer satisfaction is our number one priority, and as such, we are pleased to offer a comprehensive return policy covering every item we sell. For more information, please visit the following link:
  http://www.lightinthebox.com/index.php?main_page=return_policy

  By Smile 21 / 03 / 2012

  Was this answer helpful? (0) (0)

• Colour in pictures?

  I can see that it says Ivory in the description but when I open up the colour chart and look at organza in Ivory it looks completely different to this dress on my monitor. Is the dress is the pictures Ivory or White?
  Thanks

  By Laura 17 / 01 / 2012

  Dear Laura,
  Shown Color: Ivory
  There might be a slight difference between the actual dress color with the picture on our website because of the monitor display. Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

  By Smile 17 / 01 / 2012

  Was this answer helpful? (0) (0)

• Do you need to get a petticoat for with this?

  I am just wondering whether or not it is necessary to get a petticoat for with this dress. Please let me know. And a recommended one if there is one?

  By Lana 06 / 01 / 2012

  Dear Lana,
  Yes, and we recommend these ones:
  http://www.lightinthebox.com/3-Bone-Hoop-Tulle-Wedding-Petticoats--HSFJ136-_p21701.html
  http://www.lightinthebox.com/Nylon---Tulle-Floor-length-Wedding-Petticoat--2000-_p67706.html

  By Smile 08 / 01 / 2012

  Was this answer helpful? (1) (0)

• Does the tail detach?

  I love this dress but I also love the idea to be able to dance in our wedding reception so I am just a bit concern about the lenght of the tail for the reception, don't get me wrong it will look amazing for the church and pictures. It's just me being able to move around.
  
  Thank you.

  By Sofia 20 / 12 / 2011

  Dear Sofia,
  No, the train is not detachable. You can put the train inside the skirt with some pins. Thanks for shopping with us:)

  By Smile 21 / 12 / 2011

  Was this answer helpful? (0) (0)

• would this dress be with lace up back instead of zipper??

  ???????????????????????????????????????

  By mmm 15 / 11 / 2011

  Dear mmm,
  No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
  For example, for dresses with lace up back, please refer to the link:
  http://www.lightinthebox.com/narrow/lace-up_v1617t0/wedding-dresses_c1181
  

  By Smile 16 / 11 / 2011

  Was this answer helpful? (0) (0)

• avant de choisir la robe j'aimerais savoir que veux dire (personaliser CM)

  c'est ce qui es inscris en dessous des tailles et de la couleur a choisir pour la robe

  By windal 24 / 02 / 2012

  Bonjour,
  Nous vous informons avec plaisir que vous pouvez cocher cette case et entrer vos mesures pour commander cette robe en mesure.
  Bon shopping.
  Cordialement

  By Océane 01 / 03 / 2012

  Was this answer helpful? (0) (0)

• quel bolero pourrait aller avec la robe de mariée " clymene "

  quel bolero je peut choisir avec la robe " clymene " y en a t il un de reference merci

  By sophie 24 / 02 / 2012

  Bonjour,
  D'après votre demande, nous vous proposons :
  http://www.lightinthebox.com/fr/sans-manches-fausse-fourrure-veste-de-mariee-de-mariee---wrap--0061-21-_p155954.html
  Bon shopping.
  Cordialement

  By Océane 01 / 03 / 2012

  Was this answer helpful? (0) (0)

• Nabend, ich würde gerne wissen, ob es möglich ist die Schleife (das lange Ding am Boden) zu kürzen.

  Nabend, ich würde gerne wissen, ob es möglich ist die Schleife (das lange Ding am Boden) zu kürzen. Am Besten so, dass es nicht da ist.

  By melli 16 / 02 / 2012

  Liebe(r) melli,
  Bitte verstehen Sie dass jedes Kleid sorgfältig genau wie auf den Fotos zugeschnitten wird. Wir können den Stil oder Material des Kleides leider nicht ändern und auch nicht versprechen, dass das Kleid nach der Änderung schöner aussieht.
  Für weitere Hilfe kontaktieren Sie bitte mit unserem Kundenservice. Dann werden sie Ihnen freundlich weiter helfen. Bitte loggen Sie in Ihr Konto ein um eine Frage oder Anfrage einzureichen.
  MfG

  By Emma 16 / 02 / 2012

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• what would bthe total cost of this dress with customs and shipping i live in england thanks

  total cost of dress and shipping

  By anita reader 26 / 04 / 2012

  Dear anita reader,
  Shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.
  
  You can calculate the cost by following these steps:
  1. Add the item you want to your shopping cart.
  2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
  3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.

  By Smile 27 / 04 / 2012

  Was this answer helpful? (0) (0)

• what is the weight of the dress (A-line halter cathedral) and what is size of the box ?

  I want to ship this dress overseas and am looking for the cheapest shipping company, so i need the size and the weight of this dress box, am looking to start deal with you and start running business with this kind of dresses.
  I live in the Bronx, NY. if you have a store near me I could visit, I'd be able to do so.
  If you have any advice or tip you want to give me I appreciate that and i would be pleasure to receive it at my email address: haytham_dghame@yahoo.com .
  Thank you

  By haytham 17 / 03 / 2012

  Dear haytham,
  Net Weight: 3kg
  Shipping Weight: 3.48kg
  And please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
  
  See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 19 / 03 / 2012

  Was this answer helpful? (0) (0)

• Do I have to pay the Duty cost in UK , how much is it?

  Do I have to pay the Duty Tax in the UK, How much is it?

  By Isabella 02 / 11 / 2011

  Dear Isabella,
  As with any international shipment, taxes are charged by the local customs office in the recipient country. We have included a page on our site to inform customers about their responsibility for any taxes that might be charged on delivery. Please understand that every country has different policies regarding this and that we cannot predict or control this charge.
  http://www.lightinthebox.com/index.php?main_page=knowledgebase&pg=kb.page&chapter=6&id=1231
  

  By Smile 02 / 11 / 2011

  Was this answer helpful? (1) (0)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• How do I accessorize this perfect dress?

  From the moment I first saw this dress I knew I would be starting my Happily Ever After in it. However, what are your suggestions on accessorizing it? I saw the suggestion for petticoat but what would you suggest for gloves, wraps, hair accessories etc. Would really appreciate your expert advice.

  By Jesse 12 / 01 / 2012

  Dear Jesse,
  We do offer a lot of accessories for you to select based on your preference. And we do not recommend accessorizing this dress too much. Just keep everything simple and elegant, ie, with lace gloves:
  http://www.lightinthebox.com/c/lace-voile-gloves_4694
  And a tiara--choose from here:
  http://www.lightinthebox.com/c/tiaras_4686
  Or fur wraps--choose from here:
  http://www.lightinthebox.com/narrow/wedding_v3345t0/feather-fur_v3598t0/wraps_c4677

  By Smile 13 / 01 / 2012

  Was this answer helpful? (0) (0)

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