Ball Gown Scoop Satin Tulle Flower Girl Dress

Customer Q&A

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• I am having trouble deciding what size to buy for my flower girl

  My flower girl is 10 years old and her sizes are as follows Bust 78 cms, waist 78 cms, hips 86 cms, hollow to floor 114 cms. I have had a look at the size chart and she doesn't match anything if I go for a size 13 it will be far too long. Help please!!

  By Kyrie Lambert 13 / 05 / 2012

  Dear Kyrie Lambert,
  It’s usually best to go with the size matching your largest measurement (bust, waist or hip), and to round up if you’re between sizes. This will leave extra room for movement and alterations if needed.
  For her sizes, suggest you go with Child 13 and alter the dress for her when you receive it.

  By Smile 13 / 05 / 2012

  Was this answer helpful? (1) (0)

• Hello the wedding is in 10 days. if we no what size would it come in 10 days

  i no it is late, but just seen this website

  By Amal 06 / 05 / 2012

  Dear Amal,
  Please understand that as all our dresses are made to order from scratch, we require a tailoring period of 15-19 working days and a shipping time of 3-8 days. We are sorry to say that if you ordered today, there’s a risk it might not reach you in 10 days as you requested.

  By Smile 06 / 05 / 2012

  Was this answer helpful? (0) (0)

• Is it possible to get a sample of the fabric colors for the belt?

  Interested in fuchsia and burgundy samples.

  By Janice 25 / 04 / 2012

  Dear Janice,
  If you want to buy some samples, you may refer to the following link to order the fabric and color that you prefer.
  http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Swatch_p84823.html

  By Smile 26 / 04 / 2012

  Was this answer helpful? (0) (0)

• question

  Can anyone tell me about the sizes of the flower girl dresses? My child normally wears a 6X or a 7, but according to the size chart, I should order a size 4.

  By Bev 16 / 04 / 2012

  Dear Bev,
  Please compare her own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit her best.
  
  See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 17 / 04 / 2012

  Was this answer helpful? (0) (0)

• Sash color

  I like the Satin watermelon color however the watermelon color is quite different depending on the fabric. Which fabric is used for the sash ?
  
  Thanks

  By Amber 06 / 04 / 2012

  Dear Amber,
  Belt Fabric: Tulle
  Hope you enjoy your shopping here:)

  By Smile 06 / 04 / 2012

  Was this answer helpful? (0) (0)

• The wedding is on 24 mar ,Hong Kong, if order today , can you make it ? thx.

  I love the dress and would like to place order, just want to know if it can reach Hong Kong before 24 Mar.
  thanks.Order 1 pc , 3 years old .

  By Trinity 01 / 03 / 2012

  Dear Trinity,
  Please understand that as all our dresses are made to order from scratch, we require a tailoring period of 15-19 working days and a shipping time of 3-8 days. We are sorry to say that if you ordered today, there’s a risk it might not reach you by 24 Mar as you requested.

  By Smile 01 / 03 / 2012

  Was this answer helpful? (0) (0)

• my order number is -1201292302252953 pink and lavender dresses.

  i ordered these dresses and just tracking them you have indicated they will be shipped 26th february. the wedding is the 25th february. i thought the dresses would be here way before time. if the dresses cannot be here in 10 days i would like my money returned as the wedding will be over before dresses arrive.
  please contact me on jenandjed@gmail.com please i need to know.
  thanks jenny

  By jenny hay 07 / 02 / 2012

  Dear jenny hay,
  Please understand that as all our dresses are made to order from scratch, we require a tailoring period of 15-19 working days and a shipping time of 3-8 days. Sorry for any confusions made. For further customer service issues, please log in to “My Orders”, click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.

  By Smile 07 / 02 / 2012

  Was this answer helpful? (0) (0)

• Alternate colour image

  Do you have an image of this dress in white with a black sash you could send me please?
  
  Thanks

  By Tracey 26 / 01 / 2012

  Dear Tracey,
  The photos displayed on our site are everything we currently have available. We aim to provide all the info you need on the product pages. Sorry for any inconvenience caused. Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

  By Smile 27 / 01 / 2012

  Was this answer helpful? (0) (0)

• Is it possible to have no bow at the back? There dress would be for a 2.5 year old.

  Hi There,
  
  My wedding is on the 25th of Feb, in Sydney Australia and the flower girl, who is 2.5 arrives on the 7th of feb.
  
  Thanks

  By Sophie 12 / 01 / 2012

  Dear Sophie,
  No, the dress cannot be made without the bow at the back, but you can choose the color of the bow based on your preference.
  And we will need a tailoring period of 18-24 working days and shipping time of 3-8 days due to the Chinese New Year (January 23, 2012). We are sorry to say that if you ordered today, it would not reach you by by the 25th of Feb as you requested.

  By Smile 12 / 01 / 2012

  Was this answer helpful? (0) (0)

• Can dresses be customized a little?

  Love this dress... I need FOUR for an upcoming wedding. But really looking for an Ivory dress with a Charcoal Gray Tulle overlay, and a Charcoal Sash. I do not see "Charcoal" or "Gray" or "Slate", etc listed in your color choices for this dress. I do see a couple "Silver" listed in your overall color chart but that is likely to light. And wondering if you would do Tulle in a different color. Please let me know ASAP!
  
  Thanks

  By Judy 10 / 01 / 2012

  Dear Judy,
  The tull overlay would be in the same color as the belt color you choose from the drop-down menu. It does come in a couple of options for you to choose based on your preference. Hope you enjoy your shopping here:)

  By Smile 10 / 01 / 2012

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• I am having trouble deciding what size to buy for my flower girl

  My flower girl is 10 years old and her sizes are as follows Bust 78 cms, waist 78 cms, hips 86 cms, hollow to floor 114 cms. I have had a look at the size chart and she doesn't match anything if I go for a size 13 it will be far too long. Help please!!

  By Kyrie Lambert 13 / 05 / 2012

  Dear Kyrie Lambert,
  It’s usually best to go with the size matching your largest measurement (bust, waist or hip), and to round up if you’re between sizes. This will leave extra room for movement and alterations if needed.
  For her sizes, suggest you go with Child 13 and alter the dress for her when you receive it.

  By Smile 13 / 05 / 2012

  Was this answer helpful? (1) (0)

• Is it possible to get a sample of the fabric colors for the belt?

  Interested in fuchsia and burgundy samples.

  By Janice 25 / 04 / 2012

  Dear Janice,
  If you want to buy some samples, you may refer to the following link to order the fabric and color that you prefer.
  http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Swatch_p84823.html

  By Smile 26 / 04 / 2012

  Was this answer helpful? (0) (0)

• question

  Can anyone tell me about the sizes of the flower girl dresses? My child normally wears a 6X or a 7, but according to the size chart, I should order a size 4.

  By Bev 16 / 04 / 2012

  Dear Bev,
  Please compare her own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit her best.
  
  See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 17 / 04 / 2012

  Was this answer helpful? (0) (0)

• Sash color

  I like the Satin watermelon color however the watermelon color is quite different depending on the fabric. Which fabric is used for the sash ?
  
  Thanks

  By Amber 06 / 04 / 2012

  Dear Amber,
  Belt Fabric: Tulle
  Hope you enjoy your shopping here:)

  By Smile 06 / 04 / 2012

  Was this answer helpful? (0) (0)

• Alternate colour image

  Do you have an image of this dress in white with a black sash you could send me please?
  
  Thanks

  By Tracey 26 / 01 / 2012

  Dear Tracey,
  The photos displayed on our site are everything we currently have available. We aim to provide all the info you need on the product pages. Sorry for any inconvenience caused. Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

  By Smile 27 / 01 / 2012

  Was this answer helpful? (0) (0)

• Is it possible to have no bow at the back? There dress would be for a 2.5 year old.

  Hi There,
  
  My wedding is on the 25th of Feb, in Sydney Australia and the flower girl, who is 2.5 arrives on the 7th of feb.
  
  Thanks

  By Sophie 12 / 01 / 2012

  Dear Sophie,
  No, the dress cannot be made without the bow at the back, but you can choose the color of the bow based on your preference.
  And we will need a tailoring period of 18-24 working days and shipping time of 3-8 days due to the Chinese New Year (January 23, 2012). We are sorry to say that if you ordered today, it would not reach you by by the 25th of Feb as you requested.

  By Smile 12 / 01 / 2012

  Was this answer helpful? (0) (0)

• Can dresses be customized a little?

  Love this dress... I need FOUR for an upcoming wedding. But really looking for an Ivory dress with a Charcoal Gray Tulle overlay, and a Charcoal Sash. I do not see "Charcoal" or "Gray" or "Slate", etc listed in your color choices for this dress. I do see a couple "Silver" listed in your overall color chart but that is likely to light. And wondering if you would do Tulle in a different color. Please let me know ASAP!
  
  Thanks

  By Judy 10 / 01 / 2012

  Dear Judy,
  The tull overlay would be in the same color as the belt color you choose from the drop-down menu. It does come in a couple of options for you to choose based on your preference. Hope you enjoy your shopping here:)

  By Smile 10 / 01 / 2012

  Was this answer helpful? (0) (0)

• would a child 6 size fit an average 6 year old?

  I am very interested in buying these beautiful flower girl dresses for my little flower girls one will be 6 years old and the other will be 6 and a half. I was just wondering if the child 6 would be the correct sizing for the average 6 and 6 and a half year old?

  By Catherine 05 / 01 / 2012

  Dear Catherine,
  Please compare her own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit her best.
  
  See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 06 / 01 / 2012

  Was this answer helpful? (0) (1)

• can I put a custom size in?

  I would like to custom order this dress for my 9 yr old daughter. Where do I put custom measurements?

  By shelbi 06 / 12 / 2011

  Dear shelbi,
  This dress doesn't come in custom size at this moment. Sorry for any inconvenience caused.

  By Smile 06 / 12 / 2011

  Was this answer helpful? (0) (2)

• What colour belt for this dress most closely matches your lavender chiffon?

  I am ordering lavender chiffon bridemaids dresses and want the belt of this dress to match the lavender as closely as possible, the previous answer to my question told me to look at the organza or chiffon color swatches, which is fine but the lavender in these two fabric are very different. Can you please help me find which colour tulle (belt) best matches the lavender chiffon?? Thank you in advance, Rach

  By Rachael 24 / 11 / 2011

  Dear Rachael,
  Sorry for any confusions made. The color of the tulle is close to the color of the chiffon. And we recommend choosing the belt in lavender as well, to match the dress in lavender better. Thanks for shopping with us:)

  By Smile 28 / 11 / 2011

  Was this answer helpful? (1) (0)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• Hello the wedding is in 10 days. if we no what size would it come in 10 days

  i no it is late, but just seen this website

  By Amal 06 / 05 / 2012

  Dear Amal,
  Please understand that as all our dresses are made to order from scratch, we require a tailoring period of 15-19 working days and a shipping time of 3-8 days. We are sorry to say that if you ordered today, there’s a risk it might not reach you in 10 days as you requested.

  By Smile 06 / 05 / 2012

  Was this answer helpful? (0) (0)

• The wedding is on 24 mar ,Hong Kong, if order today , can you make it ? thx.

  I love the dress and would like to place order, just want to know if it can reach Hong Kong before 24 Mar.
  thanks.Order 1 pc , 3 years old .

  By Trinity 01 / 03 / 2012

  Dear Trinity,
  Please understand that as all our dresses are made to order from scratch, we require a tailoring period of 15-19 working days and a shipping time of 3-8 days. We are sorry to say that if you ordered today, there’s a risk it might not reach you by 24 Mar as you requested.

  By Smile 01 / 03 / 2012

  Was this answer helpful? (0) (0)

• my order number is -1201292302252953 pink and lavender dresses.

  i ordered these dresses and just tracking them you have indicated they will be shipped 26th february. the wedding is the 25th february. i thought the dresses would be here way before time. if the dresses cannot be here in 10 days i would like my money returned as the wedding will be over before dresses arrive.
  please contact me on jenandjed@gmail.com please i need to know.
  thanks jenny

  By jenny hay 07 / 02 / 2012

  Dear jenny hay,
  Please understand that as all our dresses are made to order from scratch, we require a tailoring period of 15-19 working days and a shipping time of 3-8 days. Sorry for any confusions made. For further customer service issues, please log in to “My Orders”, click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.

  By Smile 07 / 02 / 2012

  Was this answer helpful? (0) (0)

• Ist bei kauf von 4 Stück ADIRA Kleider ein Sonderrabatt möglich?

  Ist bei Kauf von 4 Stück ADIRA ein Sonderrabatt möglich?

  By cornelia 06 / 04 / 2012

  Liebe(r) cornelia,
  für diese Frage kontaktieren Sie bitte unsere Kollegin yaolan@lightinthebox.com. Sie wird Ihnen freundlich weiter helfen!
  MfG

  By Emma 08 / 04 / 2012

  Was this answer helpful? (0) (0)

• Kommt mein Artikel pünktlich?

  Mein Auftrag ist immernoch als unbearbeitet im Warenkorb. Kommt mein Artikel trotzdem bis zum 17.03.2012? Vielen lieben Dank

  By Mirjam Gerer 06 / 03 / 2012

  Liebe(r) Mirjam Gerer,
  Ihre Bestellung wurde schon fertig bearbeitet und wird bald geliefert. Bitte haben Sie etwas Geduld bis zur Zustellung. Vielen Dank für Ihren Einkauf bei uns!
  MfG

  By Emma 06 / 03 / 2012

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

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• Can I change the colour of the dress from ivory to white?

  Order number above
  
  Can you please let me know if I can change the dress colour to white
  
  Thanks
  
  Becky

  By order 111102130 04 / 11 / 2011

  Dear customer,
  If you want to change the dress color, please log in to “My Orders,” click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. Thank you for shopping with us:)

  By Smile 05 / 11 / 2011

  Was this answer helpful? (0) (0)

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