Ball Gown Scoop Floor-length Pearls Satin Organza Flower Girl Dress

Customer Q&A

• all| faq| product description| shipping or payment| customer service issues

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• can i have a child size 4 but a length of 32 inches?

  can i have a child size 4 but a length of 32 inches? If os, how do i order this way?

  By Lorrie 14 / 05 / 2012

  Dear Lorrie,
  If you choose child size 4 , the length is ruled as 30 inches. Thanks for shopping with us:)

  By Smile 15 / 05 / 2012

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• Will this dress still be available at the end of the year?

  I am not getting married until February 2013 but would love this dress for my flower girls.
  
  I dont want to purchase anything until nearer the time however when I will have a better idea of sizes. Will this dress still be available then?

  By Sarah 22 / 04 / 2012

  Dear Sarah,
  We cannot be sure if or when this item will go out of stock. We suggest if you really like this dress, order it as early as you can. Many of our dresses are very popular and may be sold out by the time you want to buy. If this should happen, please try checking out our selection of other dresses, as we typically get new dresses every month. Please follow our website regularly to stay updated on the latest additions and special deals.

  By Smile 23 / 04 / 2012

  Was this answer helpful? (0) (0)

• How much will shipping be to USA zipcode 75567?

  How much will shipping be to USA zipcode 75567?

  By Jennifer 15 / 04 / 2012

  Dear Jennifer,
  Shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.
  
  You can calculate the cost by following these steps:
  1. Add the item you want to your shopping cart.
  2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
  3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.

  By Smile 16 / 04 / 2012

  Was this answer helpful? (0) (0)

• when my order was delivered i had to pay £23.51 delivery charge,which i was not expecting.

  i would like to no why i had to pay this ,when i thought i had already paid. thankyou

  By andrea wassell 21 / 03 / 2012

  Dear andrea wassell,
  We apologize about the unexpected custom duties you had to pay. As with any international shipment, taxes are charged by the local customs office in the recipient country. We have included a page on our site to inform customers about their responsibility for any taxes that might be charged on delivery. Please understand that every country has different policies regarding this and that we cannot predict or control this charge.
  http://www.lightinthebox.com/knowledge-base/c10/a29.html
  We appreciate your business and thank you for contacting us.

  By Smile 22 / 03 / 2012

  Was this answer helpful? (1) (0)

• What colour is the sash on this dress? I have not seen the colour anywhere on your colour charts

  Is this the colour? I need floor length dresses and a junior bridesmaid and flower girl dress. With cravattes also

  By sally 14 / 02 / 2012

  Dear sally,
  Belt Fabric: Satin
  Shown Color: Ivory
  Belt Color: Fuchsia
  There might be a slight difference between the actual dress color with the picture on our website because of the monitor display. Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

  By Smile 14 / 02 / 2012

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• can i have a child size 4 but a length of 32 inches?

  can i have a child size 4 but a length of 32 inches? If os, how do i order this way?

  By Lorrie 14 / 05 / 2012

  Dear Lorrie,
  If you choose child size 4 , the length is ruled as 30 inches. Thanks for shopping with us:)

  By Smile 15 / 05 / 2012

  Was this answer helpful? (0) (0)

• What colour is the sash on this dress? I have not seen the colour anywhere on your colour charts

  Is this the colour? I need floor length dresses and a junior bridesmaid and flower girl dress. With cravattes also

  By sally 14 / 02 / 2012

  Dear sally,
  Belt Fabric: Satin
  Shown Color: Ivory
  Belt Color: Fuchsia
  There might be a slight difference between the actual dress color with the picture on our website because of the monitor display. Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

  By Smile 14 / 02 / 2012

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• How much will shipping be to USA zipcode 75567?

  How much will shipping be to USA zipcode 75567?

  By Jennifer 15 / 04 / 2012

  Dear Jennifer,
  Shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.
  
  You can calculate the cost by following these steps:
  1. Add the item you want to your shopping cart.
  2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
  3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.

  By Smile 16 / 04 / 2012

  Was this answer helpful? (0) (0)

• when my order was delivered i had to pay £23.51 delivery charge,which i was not expecting.

  i would like to no why i had to pay this ,when i thought i had already paid. thankyou

  By andrea wassell 21 / 03 / 2012

  Dear andrea wassell,
  We apologize about the unexpected custom duties you had to pay. As with any international shipment, taxes are charged by the local customs office in the recipient country. We have included a page on our site to inform customers about their responsibility for any taxes that might be charged on delivery. Please understand that every country has different policies regarding this and that we cannot predict or control this charge.
  http://www.lightinthebox.com/knowledge-base/c10/a29.html
  We appreciate your business and thank you for contacting us.

  By Smile 22 / 03 / 2012

  Was this answer helpful? (1) (0)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• Will this dress still be available at the end of the year?

  I am not getting married until February 2013 but would love this dress for my flower girls.
  
  I dont want to purchase anything until nearer the time however when I will have a better idea of sizes. Will this dress still be available then?

  By Sarah 22 / 04 / 2012

  Dear Sarah,
  We cannot be sure if or when this item will go out of stock. We suggest if you really like this dress, order it as early as you can. Many of our dresses are very popular and may be sold out by the time you want to buy. If this should happen, please try checking out our selection of other dresses, as we typically get new dresses every month. Please follow our website regularly to stay updated on the latest additions and special deals.

  By Smile 23 / 04 / 2012

  Was this answer helpful? (0) (0)

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