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This dress was inspired by a celebrity's style, and the celebrity photo is for reference only. The dress worn by LightInTheBox.com's model accurately represents the true look of our finished dress for sale.
All rights reserved for photos featuring LightInTheBox.com's dress. Copying or otherwise reproducing these images is strictly prohibited.

Sheath/Column Sweep/Brush Train Chiffon Evening Dress inspired by Fergie at Golden Globe   #00087291

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Order Option

Custom measurements:

Looking for a perfect fit? For an additional USD $ 29.99, our tailors will use your exact measurements to create a made-to-order dress just for you.
Make the order
Please Note: Plus Size (16W+) fees and Custom Measurement service fees are not eligible towards promotion.

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order (See Tailoring Time).
By selecting "Custom measurements", your dress will be personally tailored for your exact fit.

COLOR CHARTS SIZE CHARTS MEASURING GUIDE
RETURN POLICY QUALITY GUARANTEE FAQS

See our Size Charts and Measuring Guide for help choosing the best size for you.

After Viewing This Item, People ultimately bought

Sheath/Column Sweep/Brush Trai...
25% bought
25% bought
USD $ 495.00 USD $149.99

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Product Details

Note:

Looking for the perfect fit? Compare your unique measurements with LightInTheBox's measuring guide, use our made-to-order model which allows us to make your dress based on your exact measurements for a custom-fit dress.
Silhouette: Sheath/Column
Neckline: Strapless, Spaghetti Straps
Waist: Empire
Hemline/Train: Sweep/Brush Train
Sleeve Length: Sleeveless
Embellishments: Beading, Draping, Pleats
Back Details: Zipper
Fully Lined: Yes
Built-In Bra: Yes
Boning: Yes
Fabric: Chiffon
Shown Color: Lavender
Body Shape: Apple, Hourglass, Inverted Triangle, Pear, Rectangle, Plus Sizes, Petite, Misses
Occasion: Prom, Formal Evening, Military Ball
Celebrity Style: Inspired by Golden Globe, All Celebrity Styles
Season: Spring, Summer, Fall, Winter
Trend: Vintage Inspired
Net Weight: 1.5Kg
Shipping Weight: 1.98kg
Notes: Beading will be done in the same color as you order for the dress
Model: Tati


Sheath/Column Sweep/Brush Train Chiffon Evening Dress inspired by Fergie at Golden Globe

Model: Tati

HEIGHT: 5.8ft
BUST: 35in
WAIST: 24in
HIPS: 35in
Model's Dress Size:      6

We hope that the dress model's measurements can help you better understand the fit of this dress.

Size Chart

See all our Special Occasion, Bridesmaid, Mother of the Bride and Wedding Dress collection!

Size Bust Waist Hips Hollow to Floor
inch cm inch cm inch cm inch cm
2 32 ½ 83 25 ½ 65 35 ¾ 91 58 147
4 33 ½ 84 26 ½ 68 36 ¾ 92 58 147
6 34 ½ 88 27 ½ 70 37 ¾ 96 59 150
8 35 ½ 90 28 ½ 72 38 ¾ 98 59 150
10 36 ½ 93 29 ½ 75 39 ¾ 101 60 152
12 38 97 31 79 41 ¼ 105 60 152
14 39 ½ 100 32 ½ 83 42 ¾ 109 61 155
16 41 104 34 86 44 ¼ 112 61 155

Plus Size Chart

See our Plus Size Dresses!

Plus Size Bust Waist Hips Hollow to Floor
inch cm inch cm inch cm inch cm
16W 43 109 36 ¼ 92 45 ½ 116 61 155
18W 45 114 38 ½ 98 47 ½ 121 61 155
20W 47 119 40 ¾ 104 49 ½ 126 61 155
22W 49 124 43 109 51 ½ 131 61 155
24W 51 130 45 ¼ 115 53 ½ 136 61 155
26W 53 135 47 ½ 121 55 ½ 141 61 155





  • Fine Materials
    We carefully select high-quality beads, pearls, fabrics and threads to create every dress. We look for vibrant colors, beautiful sheen and rich textures in every material that goes into your dress.

  • Elegant beading
    Many of our dresses feature beautiful beading on the sleeves, bodice or skirt. Professional dressmakers spend hours skillfully sewing on beads and pearls to perfect an elegant and classic design for you.

  • Hand ruching
    Ruched detailing is not just decoration for your dress-it can help create a figure-flattering silhouette. Our tailors do all ruching by hand to create the perfect shape and fullness on each dress.

  • Lining and boning
    All our dresses are fully lined and structured to hold their shape and flatter your figure. Our full-skirted dresses use a hard net lining underneath a soft fabric that feels comfortable against the skin.

  • Package
    A lining bag and sturdy cardboard box accompany every dress.

  • Shipping
    We ship to over 200 countries worldwide through fast and reliable delivery partners.

  • Q: Can I return or cancel the dress if I change my mind?

    A: Even standard size dresses are made to order for each customers. The custom nature of our dresses means our cancellation and return policy is stricter than other items, so it's important to order carefully.

  • Q: I am worried about sizing and the exact size and fit of the dress. How can I make sure I order the correct size and fit?

    A: Compare your unique measurements with LightInTheBox's measuring guide, use our made-to-order model which allows us to make your dress based on your exact measurements for a custom-fit dress.

  • Q: Can I order this dress in a different style/fabric/length?

    A: Each dress is carefully tailored to match exactly what you see in the photo, and unfortunately we are unable to modify the style, length or material in any way.

  • Q: Will my dress exactly match the color I see on your website?

    A: There might be a slight difference between the actual dress’s color and what you see in the photo depending on your computer monitor’s display settings.

More Questions & Answers
Tailoring Time

Tailoring will take 7-9 business days.

Shipping Time
  • Expedited: 3-5 business days
  • Standard: 6-8 business days

We ship to over 200 countries worldwide!

Payment Methods

Credit Cards we accept:












Payment Services:









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Most Helpful Reviews

  • By Pina
  • Verified Buyer
  • Jun 02, 2011

here are the pictures :)
beautiful dress!
colour: pearl pink

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(7)|(0)
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Sheath/Column Sweep/Brush Train Chiffon Evening Dress inspired by Fergie at Golden Globe Sheath/Column Sweep/Brush Train Chiffon Evening Dress inspired by Fergie at Golden Globe
Reply(1)
u look so good and now i am happy i have orderd from light in the box.i was wurrying to oder from them coz u tube....but now i am taking it easy coz u look so good .
By alyaafraah May 31, 2012

  • By Natalee
  • Verified Buyer
  • Apr 26, 2011

I love this dress, arrived today and im using it for my prom in July and it fits perfectly. The trail is quite long and there is alot of material but that is what completes it.
I got it in the lilac, same solour as the modeling picture. It's abit lighter than the picture modelling it but not too drastic.
The detailing is stunning and im glad i chose this one. The timing on tailoring and delievering was great and it came within the time said.

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(10)|(0)
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Sheath/Column Sweep/Brush Train Chiffon Evening Dress inspired by Fergie at Golden Globe
Reply(1)
as
By testdhgate Mar 28, 2012

  • By Briana
  • Verified Buyer
  • Apr 17, 2011

I loved this dress a lot. I ordered it March 13th 2011, recieved it April 13, 2011. It took a while. My mom had to talk to them on here. It came in 3 days before prom day. It was worth the wait. The dress was amazing. I was in shock when I recieved it. Make sure you measure yourself right! It will come in perfect. If your going for prom have it to where you can see your shoes alittle bit. So about 52. If wedding 56 (hollow to the floor). Here is a picture as well!

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(6)|(0)
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Sheath/Column Sweep/Brush Train Chiffon Evening Dress inspired by Fergie at Golden Globe Sheath/Column Sweep/Brush Train Chiffon Evening Dress inspired by Fergie at Golden Globe
Reply(3)
What color is that? :)
By Katie Feb 26, 2012
how did you talk to them on here? my proms in 2 weeks and im stressing!
By Sue Apr 25, 2012
Yeah I have the same questions as the two above, also did you get expedited shipping?
By Ali May 08, 2013

  • By ML
  • Verified Buyer
  • Mar 31, 2011

Great fabrics and superb quality. They will make it the SAMEsize as in the dress chart. So, if your mesurements are like mine (a little different than their chart), I recommand to order custom-made. I took a chance and ending up paying 200$ to re-adjust it at a tailor (the tailor justifies its price saying it was difficult to adjust because the dress have the quality of a wedding dress - with beadings and corset). The good new is: impressive quality dress.

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(5)|(0)
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Sheath/Column Sweep/Brush Train Chiffon Evening Dress inspired by Fergie at Golden Globe
Reply(2)
What color is your dress in? Lilac or lavender?
By Kasey Jan 04, 2012
Lilac
By Monia Jan 19, 2012

  • By natalie
  • Verified Buyer
  • Jan 24, 2011

Beautiful dress! Took about 2-3 weeks as expected and totally worth the wait! The fit was absolutely perfect, fully lined and sewn beading. PERFFFFFECTTTT. Did not want to take this dress off. Highly recommended, will definitely buy again!

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Sheath/Column Sweep/Brush Train Chiffon Evening Dress inspired by Fergie at Golden Globe
Reply(5)
which colour is yours?
By sezen Jan 26, 2012
can somebody tell me what colour is this please???
By alexandra_ana.maria Feb 14, 2012
i would like to know the colour of the drees please!!!
By Lorea Jan 07, 2013
What color is this dress?? (:
By tink33197 Jan 15, 2013
color pleaseee :))
By m.yurtsever Feb 12, 2013

Recent Reviews

  • By Jw
  • Verified Buyer
  • Jun 08, 2013

Dress is lovely and matches well with size chart measurements! I've made may purchases on this Sight and will continue to in the future! Thank you again for another amazing gown!

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(0)|(0)
  • By Corinna
  • Verified Buyer
  • May 04, 2013

What a Dress!! it is so beautiful! And it fits perfectly. Inside there is something (like the back side of a BH) so it doesnt move even if i jump. Colour super, shipping time super and i have never ever get such a beautiful dress in Germany for this money. Amazing! Im looking forward to my wedding.

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(0)|(0)
  • By Roselle
  • Verified Buyer
  • Apr 09, 2013

I bought this dress for my prom along with 7 other cheap ones, out of 8 of the dress i had to choose from, this design was my favourite, although it was my most exspenive purchused one, it was worth every penny, as you can see from my picture i got the hunter green/jade colour, i love this dress and it made my night worth while, as i got endless compliments on it, i got custom measurments when i bought this dress, which i believed was 100% worth it, the trail looks so long and that it may be a pain to drag/carry along, but it really isnt, it wasnt heavy or a pain, aswell as look good, thank you so much, and hope others share the same intrest and love for this dress as i did :)

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(2)|(0)
  • By jennifer
  • Verified Buyer
  • Mar 29, 2013

Beautiful quality. I will most definitely order again!!

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(0)|(0)
  • By Esraa
  • Verified Buyer
  • Mar 11, 2013

I got the dress within 20 days (including making, shipping and delivering time) I chose the colour Champagne, so beautiful (its goldish champagne). Great quality of fabric. and the beading is nice.

Thank you for providing such beautiful dresses.

Was this review helpful?

(0)|(0)
  • Q:
  • Hi there, Just wanted to know roughly how long it will take for the dress to be delivered?

    I am in Sydney NSW. Need the dress in two weeks? If I order tomorrow will I get it in time? Thanks.

    ByTania

  • Sep 19, 2012
  • A:
  • Thanks for your question. We will need a tailoring period of 7-9 business days and shipping time of 3-8 business days. there’s a chance your dress may not arrive in two weeks. While some customers may find their packages arrive sooner than the expected delivery date, please understand that we can only guarantee delivery within our stated tailoring and shipping times.
    Hope you enjoy your shopping here :)

    BySmile

  • Sep 19, 2012
  • Was this answer helpful?

    (0)|(0)
  • Q:
  • I'd like to buy a dress from you. But how do i know for sure if it will be delivered correctly?

    and what can i do if it doesn't?

    ByMolly

  • Aug 25, 2012
  • A:
  • Thank you for your inquiry. After you place the order, you may track the order status in your account on our website. And also if you need any help on it, you may contact our After Sales Customer Service for help.

    BySmile

  • Aug 27, 2012
  • Was this answer helpful?

    (0)|(0)
  • Q:
  • question

    If i was to order the dress tomorrow how long would it roughly take to get to Ireland???

    ByGG

  • Jul 29, 2012
  • A:
  • Following link is the processing time and shipping time for your reference. It takes time to tailor the dress from scratch. You may check the tailoring time on the item's page as well. Hope you enjoy shopping at www.lightinthebox.com!
    http://www.lightinthebox.com/knowledge-base/?pg=kb.page&chapter=6&id=1233

    BySmile

  • Jul 30, 2012
  • Was this answer helpful?

    (0)|(0)
  • Q:
  • If I order a dress, it arrives and I don't like it, can it be returned and my credit card credited?

    Looking for the perfect lavender dress

    ByJeannie

  • May 29, 2012
  • A:
  • Dear Jeannie,
    Please be assured that customer satisfaction is our number one priority, and as such, we are pleased to offer a comprehensive return policy covering every item we sell. For more information, please visit the following link:
    http://www.lightinthebox.com/index.php?main_page=return_policy

    BySmile

  • May 29, 2012
  • Was this answer helpful?

    (0)|(0)
  • Q:
  • ITis possible to pay in bit by bit

    I can I pay the dress by bit by bit thats my questionm

    Byalice

  • May 20, 2012
  • A:
  • Dear alice,
    You can pay it by credit card, or debit card. We make paying for your orders easy by providing a range of convenient payment options. For more details, please see “How to Pay”:
    http://www.lightinthebox.com/knowledge-base/c8/

    BySmile

  • May 21, 2012
  • Was this answer helpful?

    (0)|(0)
  • Q:
  • shipping to serbia?

    this dress should be 4 my marrige,so i'm interested how much it will cost and how long will i wait for the dress(how much would it travel to Serbia)?

    P.S. sorry about bad english...
    thanks,Danica

    ByDanica

  • Dec 16, 2011
  • A:
  • Dear Danica,
    We will need a tailoring period of 7-9 working days and shipping time of 3-8 days.

    Shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.

    You can calculate the cost by following these steps:
    1. Add the item you want to your shopping cart.
    2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
    3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.

    BySmile

  • Dec 16, 2011
  • Was this answer helpful?

    (1)|(0)
  • Q:
  • Can the dress be sent with straps as I see that some photos have straps.

    I would like to know if this dress comes with or can come with matching straps...please advise

    ByLaTonya moody

  • Nov 08, 2011
  • A:
  • Dear LaTonya moody,
    No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
    For example, for special occasion dress with straps, please refer to the link:
    http://www.lightinthebox.com/narrow/straps_v1276t0/special-occasion-dresses_c2048

    BySmile

  • Nov 08, 2011
  • Was this answer helpful?

    (0)|(0)
  • Q:
  • ITis possible to pay in bit by bit

    I can I pay the dress by bit by bit thats my questionm

    Byalice

  • May 20, 2012
  • A:
  • Dear alice,
    You can pay it by credit card, or debit card. We make paying for your orders easy by providing a range of convenient payment options. For more details, please see “How to Pay”:
    http://www.lightinthebox.com/knowledge-base/c8/

    BySmile

  • May 21, 2012
  • Was this answer helpful?

    (0)|(0)
  • Q:
  • Do you have a picture of this dress in Black?/is the size 2 a standard size in dresses?

    i have been reading the comments from other girls who already bought this dress; the lavender sometimes looks too light, or very pale. I do not want to take the risk of getting it in a color that i will not like. Do you have a picture of this dress in black? i have looked at the color chart, but it is difficult to tell if this particular dress would look good in black. i would greatly appreciate it. Also, in dresses i am always a size 2 in american sizes, all my dresses are a size 2. So are the dresses in standard american sizes? because i looked at the chart and it says that the model is a size six, i measured myself and i am in between size 2 and 4. I will not have time to get it tailored once i receive it, so if the sizes are standard american sizes i can just purchase the size 2

    ByLizzeth

  • May 15, 2012
  • A:
  • Dear Lizzeth,
    The photos displayed on our site are everything we currently have available. We aim to provide all the info you need on the product pages. Sorry for any inconvenience caused. Please click the following link for further information about the dress color, and then choose "Color Chart".
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

    Also, it is not American sizes. Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.

    See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

    BySmile

  • May 15, 2012
  • Was this answer helpful?

    (0)|(0)
  • Q:
  • Hi, i love this dress design but wondering if the beading could be changed for a lace??

    I would like this design for my bridesmaids. My image of this dress = Ordering in a Champaign and wanting to get a Champaign lace to replace the beading. nothing extravagant just simple and elegant and no beading or sequins. Can you please let me know if this can be done??

    Thankyou for your help

    ByKymberly Brack

  • Feb 21, 2012
  • A:
  • Dear Kymberly Brack,
    No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

    BySmile

  • Feb 22, 2012
  • Was this answer helpful?

    (0)|(0)
  • Q:
  • Train on dress

    In the picture the dress has a train and i just wondered if it could be made without one?

    ByJoanna

  • Jan 23, 2012
  • A:
  • Dear Joanna,
    No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

    BySmile

  • Jan 24, 2012
  • Was this answer helpful?

    (0)|(0)
  • Q:
  • Is the model wearing the dress in lavender or lilac??

    Acording to the colour chart, it looks almost identical to the lavendar colour block. But one of the first reviews is by someone who said she got it in "lilac, the same colour as the modelling picture" and the picture she uploaded is exactly the same colour as the modelling one too! I want it in the same colour as the model, but I don't want to order the wrong one!
    Thanks :)

    ByDebbie

  • Jan 19, 2012
  • A:
  • Dear Debbie,
    The color shown in the picture is lavender. There might be a slight difference between the actual dress color with the picture on our website because of the monitor display. Please click the following link for further information about the dress color, and then choose "Color Chart".
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

    BySmile

  • Jan 19, 2012
  • Was this answer helpful?

    (0)|(0)
  • Q:
  • Hi there, Just wanted to know roughly how long it will take for the dress to be delivered?

    I am in Sydney NSW. Need the dress in two weeks? If I order tomorrow will I get it in time? Thanks.

    ByTania

  • Sep 19, 2012
  • A:
  • Thanks for your question. We will need a tailoring period of 7-9 business days and shipping time of 3-8 business days. there’s a chance your dress may not arrive in two weeks. While some customers may find their packages arrive sooner than the expected delivery date, please understand that we can only guarantee delivery within our stated tailoring and shipping times.
    Hope you enjoy your shopping here :)

    BySmile

  • Sep 19, 2012
  • Was this answer helpful?

    (0)|(0)
  • Q:
  • question

    If i was to order the dress tomorrow how long would it roughly take to get to Ireland???

    ByGG

  • Jul 29, 2012
  • A:
  • Following link is the processing time and shipping time for your reference. It takes time to tailor the dress from scratch. You may check the tailoring time on the item's page as well. Hope you enjoy shopping at www.lightinthebox.com!
    http://www.lightinthebox.com/knowledge-base/?pg=kb.page&chapter=6&id=1233

    BySmile

  • Jul 30, 2012
  • Was this answer helpful?

    (0)|(0)
  • Q:
  • Order Status 1107170301694526

    Hi there,

    I ordered some beads for this dress and would like to know the shipping status for them please. My order number is 1107170301694526. Is it possible to have the beads shipped ASAP?

    Thanks,
    Annette

    ByAnnette

  • Mar 06, 2012
  • A:
  • Dear Annette,
    For order tracking, please log in to “My Orders” to see if there are track numbers, or you can click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day.

    BySmile

  • Mar 07, 2012
  • Was this answer helpful?

    (2)|(0)
  • Q:
  • please help me

    I would like to buy dress that i want to use in february. So i dont want to pay more money for the delivery to be earlier. i tried to buy that dress and there was written that i have to pay 60$ more and delivery will be within 5 or 7 work days. but i wasnt able to change shipping method. what do i have to do to change it?

    Bykristi

  • Dec 29, 2011
  • A:
  • Dear kristi,
    You couldn't have to pay 60$ more on delivery fee. Shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.

    You can calculate the cost by following these steps:
    1. Add the item you want to your shopping cart.
    2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
    3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.

    BySmile

  • Dec 30, 2011
  • Was this answer helpful?

    (0)|(0)
  • Q:
  • shipping to serbia?

    this dress should be 4 my marrige,so i'm interested how much it will cost and how long will i wait for the dress(how much would it travel to Serbia)?

    P.S. sorry about bad english...
    thanks,Danica

    ByDanica

  • Dec 16, 2011
  • A:
  • Dear Danica,
    We will need a tailoring period of 7-9 working days and shipping time of 3-8 days.

    Shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.

    You can calculate the cost by following these steps:
    1. Add the item you want to your shopping cart.
    2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
    3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.

    BySmile

  • Dec 16, 2011
  • Was this answer helpful?

    (1)|(0)
  • Q:
  • I'd like to buy a dress from you. But how do i know for sure if it will be delivered correctly?

    and what can i do if it doesn't?

    ByMolly

  • Aug 25, 2012
  • A:
  • Thank you for your inquiry. After you place the order, you may track the order status in your account on our website. And also if you need any help on it, you may contact our After Sales Customer Service for help.

    BySmile

  • Aug 27, 2012
  • Was this answer helpful?

    (0)|(0)
  • Q:
  • If I order a dress, it arrives and I don't like it, can it be returned and my credit card credited?

    Looking for the perfect lavender dress

    ByJeannie

  • May 29, 2012
  • A:
  • Dear Jeannie,
    Please be assured that customer satisfaction is our number one priority, and as such, we are pleased to offer a comprehensive return policy covering every item we sell. For more information, please visit the following link:
    http://www.lightinthebox.com/index.php?main_page=return_policy

    BySmile

  • May 29, 2012
  • Was this answer helpful?

    (0)|(0)
  • Q:
  • question?

    I just ordered this dress today and will it be possible that it will arrive before the 15th of June?

    ByChintha

  • May 13, 2012
  • A:
  • Dear Chintha,
    So that we may address this matter quickly and conveniently, please log in to “My Orders”, click on your order number and use the links on the order’s details page("Resolve A Payment Issue" or "Ask About Import Tarrif") to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.

    BySmile

  • May 14, 2012
  • Was this answer helpful?

    (0)|(0)
  • Q:
  • Help! I need to cancel my order!

    Hi,

    I purchased this dress about a week ago (with custom measurments) and due to an awful situation that has come up, i now need to cancel this order. Is this possible? My order number is 1202201802325584. Please let me know..

    Thanks,

    Lou

    ByLouise

  • Feb 26, 2012
  • A:
  • Dear Louise,
    If you have not paid for your order yet, there is no need to contact us to cancel it. We never begin processing an order until we receive a payment from the customer, so you can easily cancel the order yourself through My Orders at any time.

    If you have already paid for your order and wish to cancel, please contact customer service as soon as possible. Please log in to "My Orders" and click on the order you need help with, then scroll down to find the link to “cancel this order” and submit your cancellation request.

    BySmile

  • Feb 27, 2012
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