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I ordered this jewelry set to wear at my daughter's wedding.
It arrived very quickly and I was thrilled when I opened the box and saw such a stunning necklace and earrings!
The quality of the necklace & earrings was fantastic! They sparkled like real diamonds!
This jewelry set made me feel and look like royalty.
can you explain to me why now my parcel has been delivered to me, the delivery company UPS ar e now asking for a further £23.13 before they will give my items to me???? Have i not already paid p + p when i paid for the items on ordering??? This seems an odd request to me and i have never had to do this before when ordering from various on-line companies. I await your soonest reply. 3 items ordered and am hoping they are all in the same parcel which is at present still with the delivery company until i check this extra monies that they want..... Thanks..
ByTracy Robertson
Dear Tracy Robertson,
I'm really sorry for the inconvience brings to you.
So that we may address this matter quickly and conveniently, please log in to “My Orders”, click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.
BySmile
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(0)|(0)can you explain to me why now my parcel has been delivered to me, the delivery company UPS ar e now asking for a further £23.13 before they will give my items to me???? Have i not already paid p + p when i paid for the items on ordering??? This seems an odd request to me and i have never had to do this before when ordering from various on-line companies. I await your soonest reply. 3 items ordered and am hoping they are all in the same parcel which is at present still with the delivery company until i check this extra monies that they want..... Thanks..
ByTracy Robertson
Dear Tracy Robertson,
I'm really sorry for the inconvience brings to you.
So that we may address this matter quickly and conveniently, please log in to “My Orders”, click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.
BySmile
Was this answer helpful?
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