Satin upper Mid Heel Pumps Closed-toes With Rhinestone Wedding Bridal Shoes .More Colors Available

Customer Q&A

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• Shoe size

  do you have the shoes in American size 10?

  By Gladys O 16 / 05 / 2012

  Dear Gladys O,
  No, these shoes do not come in American size 10. Here is a link for shoes that come in American size 10:
  http://www.lightinthebox.com/narrow/41_v2834t0/shoes_c3349

  By Smile 16 / 05 / 2012

  Was this answer helpful? (0) (0)

• Ankle adjustment?

  Can the ankle pearls be adjusted for larger ankles?

  By Diane 21 / 03 / 2012

  Dear Diane,
  Yes, it comes with an adjustible ankle strap. Hope you enjoy your shopping here:)

  By Smile 22 / 03 / 2012

  Was this answer helpful? (0) (0)

• how do u do the buckle up on shoe

  ordered shoes from yourselves just want to know how do you buckle on the shoe not quite sure how it goes . the shoes are lovely just wat i wanted thanks for your website it was great to look through.

  By kerry jones 14 / 01 / 2012

  Dear kerry jones,
  It comes a buckle tie with the shoe. Please refer to the 6th and the 8th picture. Hope you enjoy your shopping here:)

  By Smile 16 / 01 / 2012

  Was this answer helpful? (1) (0)

• can the ribbon on the back / strap area be remove?

  are the pearls attached to the strap ? or is it the strap itself.

  By lady 29 / 12 / 2011

  Dear Kelly,
  Yes, the ribbon on the back, together with the pearls can be removed. And the pearls are not the strap. Please refer to the pictures showing the shoes in detail. Hope you enjoy your shopping here:)

  By Smile 30 / 12 / 2011

  Was this answer helpful? (0) (0)

• Hi three questions What is the heel height on satin upper mid heel pump closed toes with rhinesto

  bridal . Would you tell me what the shipping would be on these , not the quick service the other one.
  Also would you combine postage if i also buy a wrap.

  By Linda 20 / 12 / 2011

  Dear Linda,
  The heel height is about 6cm.
  And we will need a tailoring period of 8-10 working days and shipping time of 3-8 days.
  Also, we do combine the postage if you also buy other items together. The shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.
  
  You can calculate the cost by following these steps:
  1. Add the item you want to your shopping cart.
  2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
  3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.
  

  By Smile 21 / 12 / 2011

  Was this answer helpful? (1) (0)

• Can the shoe be professionally died?

  I love it in white however, my BM dresses are going to be orange and I would like to have these shoes died the same color.

  By Bernice 29 / 11 / 2011

  Dear Bernice,
  No, we do not dying the shoes. Thanks for shopping with us:)

  By Smile 29 / 11 / 2011

  Was this answer helpful? (0) (1)

• Can this shoe be died?

  Would like to use this shoe for my Bridesmaids however, I am wondering since the color choice is not available if this shoe can be died?

  By Bernice 28 / 11 / 2011

  Dear Bernice,
  We do not recommend dying these shoes by yourself. And we offer white and ivory color for this item. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each product category’s main page can help you find the perfect combination.

  By Smile 29 / 11 / 2011

  Was this answer helpful? (0) (0)

• cuál es el código arancelario de estos zapatos? a0509-11

  hola necesito saber el código arancelario de los zapatos a0509-11
  
  tengo un 39, quiero saber si es posible hacer un tacón de 5-6 cm maximo
  
  de qué color son las perlas si los zapatos son blancos?
  
  gracias
  charlottevpc@hotmail.fr

  By charlou 23 / 04 / 2012

  Estimado/a Cliente
  Hola.
  Gracias por su interés en LightInTheBox.
  Lamentamos que por ahora no ofrezcamos servicio de hecho a medida para el tacón.
  Los perlas serán del mismo color como la fodo demostrada.
  Saludos
  LightInTheBox

  By Rebeca 23 / 04 / 2012

  Was this answer helpful? (0) (0)

• zapatos

  hola : yo tengo un pedido de zapatos para mi y mi niña que no abone porque puse mal las tallas y no se como cancelar la compra y hacer nuevamente el pedido si alguien me puede ayudar a cancelar y puedo hacer el pago lo mas pronto posible y quiero saber si el pedido me llega a mi domicilio o lo tengo que retirar por aduana y yo lo puedo pagar con tarjeta visa pero no es internacional me sirve igual o lo pago por western union? bueno espero su pronta respuesta mil disculpas saludos!!!

  By lorena 14 / 04 / 2012

  Estimado/a cliente,
  Hola.
  Lo sentimos mucho por las molestias.
  Por favor contácte con nuestro servicio al cliente si quiere usted cambiar el pedido:
  http://www.lightinthebox.com/es/r/contact-us.html
  
  Vamos a ofrecerle un solución que le satisfacería.
  Saludos de LightInTheBox

  By Olivia 19 / 04 / 2012

  Was this answer helpful? (0) (0)

• COSTO

  hola :quisiera saber cual es el costo de envio para argentina ya que quisiera comprar los zapatos de novia y dos pares para niñas muchas gracias espero su respuesta saludos

  By lorena 10 / 04 / 2012

  Estimado/a Cliente,
  Hola.
  Gracias por su interés en LightInTheBox.
  Para conocer los gastos de envío, visite esta página por favor:
  http://www.lightinthebox.com/es/knowledge-base/?pg=kb.page&chapter=1037&id=2572
  Saludos de LightInTheBox
  
  

  By Olivia 10 / 04 / 2012

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• Hi three questions What is the heel height on satin upper mid heel pump closed toes with rhinesto

  bridal . Would you tell me what the shipping would be on these , not the quick service the other one.
  Also would you combine postage if i also buy a wrap.

  By Linda 20 / 12 / 2011

  Dear Linda,
  The heel height is about 6cm.
  And we will need a tailoring period of 8-10 working days and shipping time of 3-8 days.
  Also, we do combine the postage if you also buy other items together. The shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.
  
  You can calculate the cost by following these steps:
  1. Add the item you want to your shopping cart.
  2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
  3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.
  

  By Smile 21 / 12 / 2011

  Was this answer helpful? (1) (0)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• Shoe size

  do you have the shoes in American size 10?

  By Gladys O 16 / 05 / 2012

  Dear Gladys O,
  No, these shoes do not come in American size 10. Here is a link for shoes that come in American size 10:
  http://www.lightinthebox.com/narrow/41_v2834t0/shoes_c3349

  By Smile 16 / 05 / 2012

  Was this answer helpful? (0) (0)

• Ankle adjustment?

  Can the ankle pearls be adjusted for larger ankles?

  By Diane 21 / 03 / 2012

  Dear Diane,
  Yes, it comes with an adjustible ankle strap. Hope you enjoy your shopping here:)

  By Smile 22 / 03 / 2012

  Was this answer helpful? (0) (0)

• how do u do the buckle up on shoe

  ordered shoes from yourselves just want to know how do you buckle on the shoe not quite sure how it goes . the shoes are lovely just wat i wanted thanks for your website it was great to look through.

  By kerry jones 14 / 01 / 2012

  Dear kerry jones,
  It comes a buckle tie with the shoe. Please refer to the 6th and the 8th picture. Hope you enjoy your shopping here:)

  By Smile 16 / 01 / 2012

  Was this answer helpful? (1) (0)

• can the ribbon on the back / strap area be remove?

  are the pearls attached to the strap ? or is it the strap itself.

  By lady 29 / 12 / 2011

  Dear Kelly,
  Yes, the ribbon on the back, together with the pearls can be removed. And the pearls are not the strap. Please refer to the pictures showing the shoes in detail. Hope you enjoy your shopping here:)

  By Smile 30 / 12 / 2011

  Was this answer helpful? (0) (0)

• Can the shoe be professionally died?

  I love it in white however, my BM dresses are going to be orange and I would like to have these shoes died the same color.

  By Bernice 29 / 11 / 2011

  Dear Bernice,
  No, we do not dying the shoes. Thanks for shopping with us:)

  By Smile 29 / 11 / 2011

  Was this answer helpful? (0) (1)

• Can this shoe be died?

  Would like to use this shoe for my Bridesmaids however, I am wondering since the color choice is not available if this shoe can be died?

  By Bernice 28 / 11 / 2011

  Dear Bernice,
  We do not recommend dying these shoes by yourself. And we offer white and ivory color for this item. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each product category’s main page can help you find the perfect combination.

  By Smile 29 / 11 / 2011

  Was this answer helpful? (0) (0)

• Absatzhöhe

  Hallo, können Sie mir die genaue Absatzhöhe mitteilen? Ich suche Brautschuhe mit genau 6 cm Absatz. Vielen Dank!

  By Sylvia 27 / 02 / 2012

  Liebe(r) Sylvia,
  Die Absatzhöhe ändert sich von ca.5.08cm bis 7.61cm je nach absteigenden Größen. D.h. Die Absatzhöhe für diese Schuhe in Größe 36 oder 37 wird ca. 6cm betragen.
  MfG

  By Emma 27 / 02 / 2012

  Was this answer helpful? (1) (0)

• Est il possible d'avoir la meme chaussure avec un peu moin de talon?

  J'aime �norm�ment cette chaussure. Je l'ai vu sur un forum o� le talon �tait plus petit que sur votre site. Est il possible de trouver la meme chaussure avec un peu moin de talon (Environ 5 cm pour un 39)

  By amandine 08 / 02 / 2012

  "Bonjour,
  Nous vous informons que la hauteur de talon est 5,08-7,61cm env.
  Pointure Européenne: 34, 35, 36, 37, 38, 39, 40
  Elle depend la poiture des chaussures.
  Cordialement"
  

  By Valentine 09 / 02 / 2012

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• Hi three questions What is the heel height on satin upper mid heel pump closed toes with rhinesto

  bridal . Would you tell me what the shipping would be on these , not the quick service the other one.
  Also would you combine postage if i also buy a wrap.

  By Linda 20 / 12 / 2011

  Dear Linda,
  The heel height is about 6cm.
  And we will need a tailoring period of 8-10 working days and shipping time of 3-8 days.
  Also, we do combine the postage if you also buy other items together. The shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.
  
  You can calculate the cost by following these steps:
  1. Add the item you want to your shopping cart.
  2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
  3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.
  

  By Smile 21 / 12 / 2011

  Was this answer helpful? (1) (0)

• COSTO

  hola :quisiera saber cual es el costo de envio para argentina ya que quisiera comprar los zapatos de novia y dos pares para niñas muchas gracias espero su respuesta saludos

  By lorena 10 / 04 / 2012

  Estimado/a Cliente,
  Hola.
  Gracias por su interés en LightInTheBox.
  Para conocer los gastos de envío, visite esta página por favor:
  http://www.lightinthebox.com/es/knowledge-base/?pg=kb.page&chapter=1037&id=2572
  Saludos de LightInTheBox
  
  

  By Olivia 10 / 04 / 2012

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• cuál es el código arancelario de estos zapatos? a0509-11

  hola necesito saber el código arancelario de los zapatos a0509-11
  
  tengo un 39, quiero saber si es posible hacer un tacón de 5-6 cm maximo
  
  de qué color son las perlas si los zapatos son blancos?
  
  gracias
  charlottevpc@hotmail.fr

  By charlou 23 / 04 / 2012

  Estimado/a Cliente
  Hola.
  Gracias por su interés en LightInTheBox.
  Lamentamos que por ahora no ofrezcamos servicio de hecho a medida para el tacón.
  Los perlas serán del mismo color como la fodo demostrada.
  Saludos
  LightInTheBox

  By Rebeca 23 / 04 / 2012

  Was this answer helpful? (0) (0)

• zapatos

  hola : yo tengo un pedido de zapatos para mi y mi niña que no abone porque puse mal las tallas y no se como cancelar la compra y hacer nuevamente el pedido si alguien me puede ayudar a cancelar y puedo hacer el pago lo mas pronto posible y quiero saber si el pedido me llega a mi domicilio o lo tengo que retirar por aduana y yo lo puedo pagar con tarjeta visa pero no es internacional me sirve igual o lo pago por western union? bueno espero su pronta respuesta mil disculpas saludos!!!

  By lorena 14 / 04 / 2012

  Estimado/a cliente,
  Hola.
  Lo sentimos mucho por las molestias.
  Por favor contácte con nuestro servicio al cliente si quiere usted cambiar el pedido:
  http://www.lightinthebox.com/es/r/contact-us.html
  
  Vamos a ofrecerle un solución que le satisfacería.
  Saludos de LightInTheBox

  By Olivia 19 / 04 / 2012

  Was this answer helpful? (0) (0)

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