Sheath/ Column Halter Court Train Chiffon Wedding Dress

Customer Q&A

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• I love this dress but cant buy it today, will the price go back to $400 after today

  will this go back up to $409 after today?

  By kerrin 21 / 05 / 2012

  Dear kerrin,
  We offer different promotions during different periods, so the listed price may change from time to time. If you want to order the dress at a lower price, please check back to our website on a regular basis to see any future discounts and special promotions.

  By Smile 21 / 05 / 2012

  Was this answer helpful? (0) (0)

• How long would it take to get a dress if I ordered one

  I am getting married in Tennessee on the 23rd of June. I can't order the dress until the 30th or 31st of May. How long would it take to get the dress? I will be leaving for Tennessee on the 18th of May. Please let me know about this I really like the dress and also where are you located. It doesn't say on the Light in the box website.
  Thank you,
  Melisa Cassarino

  By Melisa Cassarin 17 / 05 / 2012

  Dear Melisa Cassarin,
  As we require a tailoring period of 17-22 working days and shipping time of 3-8 days, there’s a chance your dress may not arrive by your deadline of 23rd of June.
  While some customers may find their packages arrive sooner than the expected delivery date, please understand that we can only guarantee delivery within our stated tailoring and shipping times
  

  By Smile 18 / 05 / 2012

  Was this answer helpful? (0) (0)

• sizes

  my wife is 5'3". 32" chest, 25" waist, and 32" hips. Im wandering if she is a size 2 for this dress?
  
  Thank you, Mike

  By Michael 23 / 04 / 2012

  Dear Michael,
  Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
  
  See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 23 / 04 / 2012

  Was this answer helpful? (0) (0)

• Should this dress drape the floor like in the picture?

  My measurements perfectly match the size 6 dress. However, my hollow to the floor measurement is 54". So I am wondering, if the size 6 is a match, because the hollow to the floor measurement is 59".
  
  Thanks

  By Annette 19 / 04 / 2012

  Dear Annette,
  The dress comes with the train so it would drape the floor like shown in the picture. So size 6 should fit you well. Thanks for shopping with us:)

  By Smile 20 / 04 / 2012

  Was this answer helpful? (0) (0)

• how does this dress do up is it a zip up the back strip?

  how does the dress fasten up is it a zip?

  By Rebecca cook 11 / 04 / 2012

  Dear Rebecca cook,
  Yes, the dress do up by the zipper on the back. Hope you enjoy your shopping here:)

  By Smile 12 / 04 / 2012

  Was this answer helpful? (0) (0)

• Should I add length to custom height measurement?

  Hi I'm wondering if I should add a couple extra inches to my height measurement when I do my custom order so there's enough length for when i wear heels?

  By Spring 14 / 03 / 2012

  Dear Spring,
  To fit high heels, we’ll add an extra 5 cm onto custom-sized floor-length dresses and dresses with trains. See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 15 / 03 / 2012

  Was this answer helpful? (0) (0)

• Would this dress look good with a hoop

  I really like this dress but would like it a bit less straight down (if that makes sense). Do you think it would still look good if i wore a small hoop underneath just to make the skirt look a bit fuller? I have seen that you have lots of hoops on you website so if there's a specific one that you think would look good under the dress or that you know has been worn before?
  Thanks for the information and help,
  Emma

  By Emma 06 / 02 / 2012

  Dear Emma,
  Yes, it would look good with a wrap. And we do offer a lot of wraps options for you to select based on your preference. And here is the link:
  http://www.lightinthebox.com/narrow/wedding_v3345t0/wraps_c4677

  By Smile 07 / 02 / 2012

  Was this answer helpful? (0) (0)

• Hi please can you tell me your returns policy as I live in the U.K

  i want to make sure that if the dress doesnt suit me, id have time to send it back to you and get a refund
  
  Many thanks

  By Gemma 28 / 01 / 2012

  Dear Gemma,
  Please be assured that customer satisfaction is our number one priority, and as such, we are pleased to offer a comprehensive return policy covering every item we sell. For more information, please visit the following link:
  http://www.lightinthebox.com/index.php?main_page=return_policy
  

  By Smile 29 / 01 / 2012

  Was this answer helpful? (0) (0)

• train

  ok i love this dress but getting married on the beach and dont want to ruin the train. would it be possible to cut the dress shorter? would it ruin the dress? i still want a train but not as long maybe just the full portion. please advise

  By tracy 26 / 01 / 2012

  Dear tracy,
  No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

  By Smile 27 / 01 / 2012

  Was this answer helpful? (0) (0)

• what size dress??

  i am 34 a bust < 27inch waist< 31 inch hip but have quite a broad back and i am 4foot 9inches ..what size dress shall i chose to ensure it will fit ?? on the shealth/coloumn halter court train chiffon wedding dress

  By sarah 23 / 01 / 2012

  Dear sarah,
  Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
  
  See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 24 / 01 / 2012

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• I love this dress but cant buy it today, will the price go back to $400 after today

  will this go back up to $409 after today?

  By kerrin 21 / 05 / 2012

  Dear kerrin,
  We offer different promotions during different periods, so the listed price may change from time to time. If you want to order the dress at a lower price, please check back to our website on a regular basis to see any future discounts and special promotions.

  By Smile 21 / 05 / 2012

  Was this answer helpful? (0) (0)

• sizes

  my wife is 5'3". 32" chest, 25" waist, and 32" hips. Im wandering if she is a size 2 for this dress?
  
  Thank you, Mike

  By Michael 23 / 04 / 2012

  Dear Michael,
  Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
  
  See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 23 / 04 / 2012

  Was this answer helpful? (0) (0)

• Should this dress drape the floor like in the picture?

  My measurements perfectly match the size 6 dress. However, my hollow to the floor measurement is 54". So I am wondering, if the size 6 is a match, because the hollow to the floor measurement is 59".
  
  Thanks

  By Annette 19 / 04 / 2012

  Dear Annette,
  The dress comes with the train so it would drape the floor like shown in the picture. So size 6 should fit you well. Thanks for shopping with us:)

  By Smile 20 / 04 / 2012

  Was this answer helpful? (0) (0)

• how does this dress do up is it a zip up the back strip?

  how does the dress fasten up is it a zip?

  By Rebecca cook 11 / 04 / 2012

  Dear Rebecca cook,
  Yes, the dress do up by the zipper on the back. Hope you enjoy your shopping here:)

  By Smile 12 / 04 / 2012

  Was this answer helpful? (0) (0)

• Should I add length to custom height measurement?

  Hi I'm wondering if I should add a couple extra inches to my height measurement when I do my custom order so there's enough length for when i wear heels?

  By Spring 14 / 03 / 2012

  Dear Spring,
  To fit high heels, we’ll add an extra 5 cm onto custom-sized floor-length dresses and dresses with trains. See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 15 / 03 / 2012

  Was this answer helpful? (0) (0)

• Would this dress look good with a hoop

  I really like this dress but would like it a bit less straight down (if that makes sense). Do you think it would still look good if i wore a small hoop underneath just to make the skirt look a bit fuller? I have seen that you have lots of hoops on you website so if there's a specific one that you think would look good under the dress or that you know has been worn before?
  Thanks for the information and help,
  Emma

  By Emma 06 / 02 / 2012

  Dear Emma,
  Yes, it would look good with a wrap. And we do offer a lot of wraps options for you to select based on your preference. And here is the link:
  http://www.lightinthebox.com/narrow/wedding_v3345t0/wraps_c4677

  By Smile 07 / 02 / 2012

  Was this answer helpful? (0) (0)

• train

  ok i love this dress but getting married on the beach and dont want to ruin the train. would it be possible to cut the dress shorter? would it ruin the dress? i still want a train but not as long maybe just the full portion. please advise

  By tracy 26 / 01 / 2012

  Dear tracy,
  No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

  By Smile 27 / 01 / 2012

  Was this answer helpful? (0) (0)

• what size dress??

  i am 34 a bust < 27inch waist< 31 inch hip but have quite a broad back and i am 4foot 9inches ..what size dress shall i chose to ensure it will fit ?? on the shealth/coloumn halter court train chiffon wedding dress

  By sarah 23 / 01 / 2012

  Dear sarah,
  Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
  
  See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 24 / 01 / 2012

  Was this answer helpful? (0) (0)

• Is it possible to get this dress in a shorter version?

  I'm getting married on a beach, but having a poolside reception and would like to have an assymetrical or at least mid calf length. But I LOVE the back and side of this one!

  By Lisa 15 / 12 / 2011

  Dear Lisa,
  No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

  By Smile 15 / 12 / 2011

  Was this answer helpful? (1) (0)

• Consulta sobre adornos

  Estimados, queria saber, si se puede pedir el mismo vestido que este pero sin los adornos en los bretelers que van al cuello y sin los e la espalda?
  
  Por favor confirmar.
  
  Muchas gracias
  Atte

  By Carolina 14 / 05 / 2012

  Estimado/a Cliente
  Hola.
  Gracias por su interés en LightInTheBox.
  
  Sentimos mucho pero no le podemos modificar el producto porque es un modelo establecido, le aconsejamos explorar en nustra página, ya que tenemos varios modelos, esperamos que encuentre lo que le gusta.
  
  Saludos
  LightInTheBox.
  

  By Rebeca 14 / 05 / 2012

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• How long would it take to get a dress if I ordered one

  I am getting married in Tennessee on the 23rd of June. I can't order the dress until the 30th or 31st of May. How long would it take to get the dress? I will be leaving for Tennessee on the 18th of May. Please let me know about this I really like the dress and also where are you located. It doesn't say on the Light in the box website.
  Thank you,
  Melisa Cassarino

  By Melisa Cassarin 17 / 05 / 2012

  Dear Melisa Cassarin,
  As we require a tailoring period of 17-22 working days and shipping time of 3-8 days, there’s a chance your dress may not arrive by your deadline of 23rd of June.
  While some customers may find their packages arrive sooner than the expected delivery date, please understand that we can only guarantee delivery within our stated tailoring and shipping times
  

  By Smile 18 / 05 / 2012

  Was this answer helpful? (0) (0)

• Hi please can you tell me your returns policy as I live in the U.K

  i want to make sure that if the dress doesnt suit me, id have time to send it back to you and get a refund
  
  Many thanks

  By Gemma 28 / 01 / 2012

  Dear Gemma,
  Please be assured that customer satisfaction is our number one priority, and as such, we are pleased to offer a comprehensive return policy covering every item we sell. For more information, please visit the following link:
  http://www.lightinthebox.com/index.php?main_page=return_policy
  

  By Smile 29 / 01 / 2012

  Was this answer helpful? (0) (0)

• my dress

  in about 4-6 weeks i am going to buy this dress but i was wondering how much would it be for the shipping cost? also if i need to return this dress for a refune would i be able to? i really hope i wont have to.
  
  thank you

  By sarah 06 / 01 / 2012

  Dear sarah,
  Shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.
  
  You can calculate the cost by following these steps:
  1. Add the item you want to your shopping cart.
  2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
  3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.
  
  Please be assured that customer satisfaction is our number one priority, and as such, we are pleased to offer a comprehensive return policy covering every item we sell. For more information, please visit the following link:
  http://www.lightinthebox.com/index.php?main_page=return_policy

  By Smile 08 / 01 / 2012

  Was this answer helpful? (0) (0)

• Me gustaria saber cuanto tiempo tardaría en llegar el vestido si resido en Barcelona, España.

  Mi boda está prevista para el 1 de septiembre de 2012 y me gustaria saber cuando me llegaria el vestido si resido en Barcelona, España.

  By veronica 13 / 01 / 2012

  Estimado/a Cliente,
  En relación a su consulta, le explicaríamos que para cada compra en nuestra págin necesita un plazo de tramitación y un plazo de envío.
  Una vez confirmemos su pago, este producto necesita 24-28 días laborales de preparación, y luego lo recibirá en 3-6 días laborales(plazo de envío).
  Atentamente tus amigos de Lightinthebox.com

  By Olivia 16 / 01 / 2012

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

Ask a new question See all 16 questions and answers