Sheath/ Column One Shoulder Floor-length Chiffon/ Mading Bridesmaid/ Wedding Party Dress

Customer Q&A

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• question?

  Hello! I have a quick question. Exactly what color is the dress in the model picture? I'm not sure if its a fuschia or watermelon. Thanks ;)

  By Cynthia 25 / 04 / 2012

  Dear Cynthia,
  The shown color is not available at this moment, but it is very close to fuchsia. You can choose the color based on your preference from the color option chart ( the drop-down menu). Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

  By Smile 26 / 04 / 2012

  Was this answer helpful? (0) (0)

• i want to change dress and waist color

  i want the dress to be black and the black peice on the waist fushia pink. how do i let u know to change the waist color as well as the dress?

  By brittany snyder 17 / 04 / 2012

  Dear brittany snyder,
  You can choose the dress color and the belt color from the dress or belt color chart (the drop-down menu). Hope you enjoy your shopping here:)

  By Smile 18 / 04 / 2012

  Was this answer helpful? (0) (0)

• will the shoulder piece be gold also

  I would like to order this dress in black & gold, (dress black, belt gold), can the shoulder piece be gold as well?

  By Gladys Jackson 28 / 03 / 2012

  Dear Gladys Jackson,
  The shoulder would come in the same color with the dress color. Hope you enjoy your shopping here:)

  By Smile 29 / 03 / 2012

  Was this answer helpful? (0) (0)

• I would like to confirm if the sizes given are american sizes

  for example if i want a UK size 10 would i order a size 6?
  thank you

  By angela carrigan 25 / 02 / 2012

  Dear angela carrigan,
  Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
  
  See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 27 / 02 / 2012

  Was this answer helpful? (0) (1)

• Could we order a set size and have a faster delivery?

  I would like to order this dress for my daughter but have a time limit for delivery by 9th March. Could we get a faster delivery if we order a set size?

  By Estelle Simmond 21 / 02 / 2012

  Dear Estelle Simmond,
  Please understand that as all our dresses are made to order from scratch. We will need a tailoring period of 15-19 working days and shipping time of 3-8 days. Unfortunately we cannot rush orders for our made-to-order dresses, since we receive and process many orders on a daily basis and cannot risk compromising quality.

  By Smile 21 / 02 / 2012

  Was this answer helpful? (0) (0)

• Dress colour description is different on colour chart fushia looks purple?

  The dress in the pic is described as fushia but on the colour charts the colour fushia looks like purple.I want to purchase bridesmaids and flowergirls dresses off this site but am now afraid the colours will differ.

  By Brenda Neary 20 / 02 / 2012

  Dear Brenda Neary,
  There might be a slight difference between the actual dress color with the picture on our website because of the monitor display. If you want to buy some samples, you may refer to the following link to order the fabric and color that you prefer.
  http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Swatch_p84823.html

  By Smile 21 / 02 / 2012

  Was this answer helpful? (0) (0)

• it is possible to send me a piece of the material colour fushcia? and of the belt colour ivory?

  because i need this dress for bridesmaids thanks janica

  By janica 20 / 02 / 2012

  Dear janica,
  If you want to buy some samples, you may refer to the following link to order the fabric and color that you prefer.
  http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Swatch_p84823.html
  And here is the link for all the swatches we have on offer:
  http://www.lightinthebox.com/c/swatches_3927
  

  By Smile 21 / 02 / 2012

  Was this answer helpful? (0) (0)

• I would like to check if this dress would be available until November please

  And is it possible that you send us a piece of the material beforehand please?

  By Janica 18 / 02 / 2012

  Dear Janica,
  We cannot be sure if or when this item will go out of stock. We suggest if you really like this dress, order it as early as you can. Many of our dresses are very popular and may be sold out by the time you want to buy. If this should happen, please try checking out our selection of other dresses, as we typically get new dresses every month. Please follow our website regularly to stay updated on the latest additions and special deals.

  By Smile 20 / 02 / 2012

  Was this answer helpful? (0) (0)

• wat is this colour dress ?is it pink or fuschia?

  is this dress pink or fuschia? it does not tel you in any dress description and its quite important to buyers

  By grainne 05 / 02 / 2012

  Dear grainne,
  The shown color is not available at this moment, but it is very close to fuchsia. You can choose the color based on your preference from the color option chart ( the drop-down menu). Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

  By Smile 07 / 02 / 2012

  Was this answer helpful? (1) (1)

• If I order by 3rd Feb is it likely to arrive before 17th March?

  I would like to order it in the blue with the blue sash and custom fit it to my size. I live in the UK, worked out its approximately 30 working days according to the British calendar.

  By Kanchan 01 / 02 / 2012

  Dear Kanchan,
  As we require a tailoring period of 18-24 working days and shipping time of 3-8 days, if you order now asap, your package should arrive before 17th March.

  By Smile 01 / 02 / 2012

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• is it possible to have this dress made without that shoulder padding?

  Or have it the same colour as the dress as opposed to follow the belt colour you select.
  
  Also, what is the cost of shipping to the United Kingdom? I have read reviews where people say they get charged extra upon delivery (for taxes?) Would it be cheaper to post to Singapore?

  By Cat So 24 / 10 / 2011

  Dear Cat So,
  No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
  For example, the dress without the shoulder padding would be strapless, and here is the link for strapless bridemaid dress:
  http://www.lightinthebox.com/narrow/strapless_v1272t0/bridesmaid-dresses_c1773
  
  Also, the shipping cost to UK depends on the shipping method you choose. If you choose Expedited Shipping (3 - 5 days), it will cost £ 14.60 (65% OFF); and if you choose Standard Shipping (6 - 8 days), it will be £ 18.41 (40% OFF)
  You can calculate the cost by following these steps:
  1. Add the item you want to your shopping cart.
  2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
  3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.
  
  Lastly, as for the taxes, as with any international shipment, taxes are charged by the local customs office in the recipient country. We have included a page on our site to inform customers about their responsibility for any taxes that might be charged on delivery. Please understand that every country has different policies regarding this and that we cannot predict or control this charge.
  http://www.lightinthebox.com/index.php?main_page=knowledgebase&pg=kb.page&chapter=6&id=1231

  By Smile 25 / 10 / 2011

  Was this answer helpful? (2) (0)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• question?

  Hello! I have a quick question. Exactly what color is the dress in the model picture? I'm not sure if its a fuschia or watermelon. Thanks ;)

  By Cynthia 25 / 04 / 2012

  Dear Cynthia,
  The shown color is not available at this moment, but it is very close to fuchsia. You can choose the color based on your preference from the color option chart ( the drop-down menu). Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

  By Smile 26 / 04 / 2012

  Was this answer helpful? (0) (0)

• i want to change dress and waist color

  i want the dress to be black and the black peice on the waist fushia pink. how do i let u know to change the waist color as well as the dress?

  By brittany snyder 17 / 04 / 2012

  Dear brittany snyder,
  You can choose the dress color and the belt color from the dress or belt color chart (the drop-down menu). Hope you enjoy your shopping here:)

  By Smile 18 / 04 / 2012

  Was this answer helpful? (0) (0)

• will the shoulder piece be gold also

  I would like to order this dress in black & gold, (dress black, belt gold), can the shoulder piece be gold as well?

  By Gladys Jackson 28 / 03 / 2012

  Dear Gladys Jackson,
  The shoulder would come in the same color with the dress color. Hope you enjoy your shopping here:)

  By Smile 29 / 03 / 2012

  Was this answer helpful? (0) (0)

• I would like to confirm if the sizes given are american sizes

  for example if i want a UK size 10 would i order a size 6?
  thank you

  By angela carrigan 25 / 02 / 2012

  Dear angela carrigan,
  Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
  
  See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 27 / 02 / 2012

  Was this answer helpful? (0) (1)

• Dress colour description is different on colour chart fushia looks purple?

  The dress in the pic is described as fushia but on the colour charts the colour fushia looks like purple.I want to purchase bridesmaids and flowergirls dresses off this site but am now afraid the colours will differ.

  By Brenda Neary 20 / 02 / 2012

  Dear Brenda Neary,
  There might be a slight difference between the actual dress color with the picture on our website because of the monitor display. If you want to buy some samples, you may refer to the following link to order the fabric and color that you prefer.
  http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Swatch_p84823.html

  By Smile 21 / 02 / 2012

  Was this answer helpful? (0) (0)

• wat is this colour dress ?is it pink or fuschia?

  is this dress pink or fuschia? it does not tel you in any dress description and its quite important to buyers

  By grainne 05 / 02 / 2012

  Dear grainne,
  The shown color is not available at this moment, but it is very close to fuchsia. You can choose the color based on your preference from the color option chart ( the drop-down menu). Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

  By Smile 07 / 02 / 2012

  Was this answer helpful? (1) (1)

• do you stil do there dress in the colour there dress is shown in as ive got a black and pink hat

  the same colour and want this dress in this colour

  By karen 17 / 01 / 2012

  Dear karen,
  You can choose the fuchsia as the dress color and the belt color in black. Hope you enjoy your shopping here:)

  By Smile 17 / 01 / 2012

  Was this answer helpful? (0) (0)

• Is it possible to see a picture of this dress in Chocolate with a gold satin sash?

  If not, can we have samples of the chiffon chocolate & the satin gold?
  Thanks.

  By Dianne Neely 04 / 01 / 2012

  Dear Dianne Neely,
  The photos displayed on our site are everything we currently have available. We aim to provide all the info you need on the product pages. If you want to buy some samples, you may refer to the following link to order the fabric and color that you prefer.
  http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Swatch_p84823.html

  By Smile 06 / 01 / 2012

  Was this answer helpful? (1) (0)

• Dress orders

  I will be needing to order 4 dresses for my bridesmaids, if we decide to have them made to order how will i send all their individual measurements.

  By Michelle 02 / 01 / 2012

  Dear Michelle,
  Just click the box for “Custom Size” and enter the requested measurements before adding the dress to your Shopping Cart. And then enter the measurements for another girl and add it to the shopping cart.
  See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 05 / 01 / 2012

  Was this answer helpful? (1) (0)

• I'm a street size 24 and apple shaped, wondering if this dress will be flattering or a nightmare?

  In all the photos all I see are skinny women, and almost impossible to guess if it'd compliment my shape.

  By Amanda 29 / 12 / 2011

  Dear Amanda,
  This dress would fit the apple shape. Beautiful dress is not only for skinny women, right? Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
  
  See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 31 / 12 / 2011

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• Could we order a set size and have a faster delivery?

  I would like to order this dress for my daughter but have a time limit for delivery by 9th March. Could we get a faster delivery if we order a set size?

  By Estelle Simmond 21 / 02 / 2012

  Dear Estelle Simmond,
  Please understand that as all our dresses are made to order from scratch. We will need a tailoring period of 15-19 working days and shipping time of 3-8 days. Unfortunately we cannot rush orders for our made-to-order dresses, since we receive and process many orders on a daily basis and cannot risk compromising quality.

  By Smile 21 / 02 / 2012

  Was this answer helpful? (0) (0)

• If I order by 3rd Feb is it likely to arrive before 17th March?

  I would like to order it in the blue with the blue sash and custom fit it to my size. I live in the UK, worked out its approximately 30 working days according to the British calendar.

  By Kanchan 01 / 02 / 2012

  Dear Kanchan,
  As we require a tailoring period of 18-24 working days and shipping time of 3-8 days, if you order now asap, your package should arrive before 17th March.

  By Smile 01 / 02 / 2012

  Was this answer helpful? (0) (0)

• shipping to australia

  hi there,
  im looking at buying 5 of these dresses for my bridesmaids in February 2012, just wondering how much it will cost approx to have these custom made and shipped to australia?
  thank you

  By lauren 12 / 01 / 2012

  Dear lauren,
  Please understand that we will need a tailoring period of 18-24 working days and shipping time of 3-8 days due to the Chinese New Year (January 23, 2012). We are sorry to say that if you ordered today, it would not reach you by February as you requested.
  
  And the shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.
  
  You can calculate the cost by following these steps:
  1. Add the item you want to your shopping cart.
  2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
  3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.
  
  Also, as with any international shipment, taxes are charged (if any) by the local customs office in the recipient country. We have included a page on our site to inform customers about their responsibility for any taxes that might be charged on delivery. Please understand that every country has different policies regarding this and that we cannot predict or control this charge.
  http://www.lightinthebox.com/knowledge-base/c10/a29.html

  By Smile 13 / 01 / 2012

  Was this answer helpful? (0) (0)

• shipping costs

  hi there,
  i want to buy 5 of these dresses for my bridesmaids in approx February and i want the custom made measurements just wondering what the approximate cost to have them made and shipped over?
  thank you

  By lauren 12 / 01 / 2012

  Dear lauren,
  Shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.
  
  You can calculate the cost by following these steps:
  1. Add the item you want to your shopping cart.
  2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
  3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.

  By Smile 12 / 01 / 2012

  Was this answer helpful? (0) (0)

• zusenden

  Hallo, mein Bruder heiratet am 25.05. und die findet im ausland statt. Wird es möglich sein , dass kleid bis zum 20.05 nach Österreich zu schicken ?
  :-) ich danke ihnen im Vorraus !

  By Deaaaful 01 / 05 / 2012

  Liebe(r) Deaaaful,
  Wir können nach Österreich senden. Bitte verstehen Sie, daß es für jedes Kleid eine gewisse Bearbeitungszeit benötigt, welche auf der Produktseite unter den Bestelloptionen deutlich angezeigt wird. Damit das Produkt im besten Zustand an Sie verschickt wrid, danken wir Ihnen für Ihre Geduld.
  MfG

  By Emma 04 / 05 / 2012

  Was this answer helpful? (0) (0)

• mehrere kleider/ rückversand

  ich brauche das kleid anfang april, daher müsste ich wissen, ob es rechtzeitig ankommt und vorallem , ob ich mehrere kleider bestellen kann, um zu schauen welches mir am besten feällt und das was ich nicht möchte ohne probleme zurück schicken kann. ich möchte nicht auf einem kleid sitzen bleiben, was an mir einfach nicht gut aussieht :) und dann natürlich die frage dazu, falls ich ohne probleme etwas zurück schicken kann, wie hoch dann die versandkosten sind .vielen dank schonmal für die antwort

  By pervin 29 / 02 / 2012

  Liebe(r) pervin,
  Wir bitten um Ihr Verständnis, daß wir diesen Service nicht anbieten können. Wir empfehlen Ihnen, Ihre Körpermaßen abzumessen und mit unserer Größentabelle zu vergleichen. Finden Sie eine passende Größe online und bestellen Sie los. die Versandkosten sind abhängig von dem Verpackungsgewicht, der Streckelänge bis zum Zielland und Ihrer ausgewählten Lieferart. Um die Versandkosten auszurechnen, können Sie die Ware in Ihren Einkaufswagen legen, scrollen Sie herunter und verwenden Sie die ''Geschätzte Versandkosten'' Funktion. In diesem Vorgang werden keine Kosten für Sie entstanden.Vielen Dank für Ihren Einkauf bei uns!
  MfG

  By Emma 01 / 03 / 2012

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• it is possible to send me a piece of the material colour fushcia? and of the belt colour ivory?

  because i need this dress for bridesmaids thanks janica

  By janica 20 / 02 / 2012

  Dear janica,
  If you want to buy some samples, you may refer to the following link to order the fabric and color that you prefer.
  http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Swatch_p84823.html
  And here is the link for all the swatches we have on offer:
  http://www.lightinthebox.com/c/swatches_3927
  

  By Smile 21 / 02 / 2012

  Was this answer helpful? (0) (0)

• I would like to check if this dress would be available until November please

  And is it possible that you send us a piece of the material beforehand please?

  By Janica 18 / 02 / 2012

  Dear Janica,
  We cannot be sure if or when this item will go out of stock. We suggest if you really like this dress, order it as early as you can. Many of our dresses are very popular and may be sold out by the time you want to buy. If this should happen, please try checking out our selection of other dresses, as we typically get new dresses every month. Please follow our website regularly to stay updated on the latest additions and special deals.

  By Smile 20 / 02 / 2012

  Was this answer helpful? (0) (0)

Ask a new question See all 25 questions and answers