Sheath/ Column Square Knee-length Chiffon Mother of the Bride Dress

Customer Q&A

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• Pregnant and looking for a nice dress

  I am seven months pregnant, and wondering if you think this dress can be customized to me. I will of course pay for customization.

  By Elisabeth 21 / 05 / 2012

  Dear Elisabeth,
  This dress may be a little tight for you. You can choose what you like from the following link.
  http://www.lightinthebox.com/index.php?main_page=advanced_search_result&inc_subcat=1&search_in_description=0&keyword=dress+for+pregnant+
  Hope you enjoy shopping here:)
  

  By Smile 21 / 05 / 2012

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• Please can you email me and let me know what hollow to floor means on your tailored measurements

  I am wanting to order your dress with tailored measurements and am not sure what measurement is 'hollow to floor' could you please email me to inform me of this - thank you
  francesca Gillingham

  By Francesca 18 / 04 / 2012

  Dear Francesca,
  Hollow to Floor is the length from your hollow ( the hollow just under your neck ) to your heels. (Take the tape from your front, with bare foot ). You should stand upright and your feet should keep together. See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 18 / 04 / 2012

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• need dress

  Hilightinthebox, l am really starting to worry about my dress. Need it for the 26th feb for a special occation ! Are you able to tell me if l will have it by then , thanks.

  By lyn 17 / 02 / 2012

  Dear lyn,
  For order tracking, please log in to “My Orders” to see if there are track numbers, or you can click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day.

  By Smile 19 / 02 / 2012

  Was this answer helpful? (0) (0)

• Hi , just wondering how long standard shipping takes ?

  l ordered a dress on the 5th of feb , it was being sent standard shipping, . How long does it take to arrive ?

  By Lyn 12 / 02 / 2012

  Dear Lyn,
  We will need a tailoring period of 15-19 working days and shipping time of 3-8 days.

  By Smile 13 / 02 / 2012

  Was this answer helpful? (1) (0)

• What color is the lace on the dresses.

  Does lace match color of dress, pink dress, pink lace, blue dress blue lace etc ?

  By lyn 09 / 02 / 2012

  Dear lyn,
  The lace would match the color of the dress. Hppe you enjoy your shopping here:)

  By Smile 09 / 02 / 2012

  Was this answer helpful? (1) (0)

• I just placed an order for this dress- I ordered it in Blue but I really want the Hunter Green?

  If this dress can be done in the Hunter Green I will pay the additional cost. Please let me know.
  My event is the second week of March. For a big company in Boca- if you can do the Hunter Green I will be one of the best walking ADVERTISEMENTS you have ever had. I am also in between a 10 -12 with a bigger top than bottom.
  Yes/NO? Please let me know as I have another place that seems to be able to accommadate a change.

  By Marie Hall 06 / 02 / 2012

  Dear Marie Hall,
  No, we do not offer the hunter green color for this dress in near future. Thanks for shopping with us:)

  By Smile 07 / 02 / 2012

  Was this answer helpful? (0) (1)

• Is there a way to view each dress in the color choices?

  I am interested in two different styles. How may I view them in the colors offered?

  By ksmith 04 / 02 / 2012

  Dear ksmith,
  The photos displayed on our site are everything we currently have available. We aim to provide all the info you need on the product pages. Sorry for any inconvenience caused. Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

  By Smile 06 / 02 / 2012

  Was this answer helpful? (0) (0)

• Want to change a size of an odered and payed for dress.

  Cant seem to do this on my orders form. need to change size before it is shipped. how do l do thus . please help

  By lynette cameron 26 / 01 / 2012

  Dear lynette cameron,
  If you have already paid for your order and wish to cancel or change, please contact customer service as soon as possible. Please log in to "My Orders" and click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day

  By Smile 27 / 01 / 2012

  Was this answer helpful? (0) (1)

• color ?

  What shade is the blue colour?

  By nn 04 / 01 / 2012

  Dear nn,
  Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2
  

  By Smile 05 / 01 / 2012

  Was this answer helpful? (0) (1)

• Is it possible to have this dress made with the shoulders and sleeves lined?

  Would prefer to not have skin show through. Can this be lined? Thanks.

  By Jeanne 29 / 12 / 2011

  Dear Jeanne,
  No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

  By Smile 30 / 12 / 2011

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• Pregnant and looking for a nice dress

  I am seven months pregnant, and wondering if you think this dress can be customized to me. I will of course pay for customization.

  By Elisabeth 21 / 05 / 2012

  Dear Elisabeth,
  This dress may be a little tight for you. You can choose what you like from the following link.
  http://www.lightinthebox.com/index.php?main_page=advanced_search_result&inc_subcat=1&search_in_description=0&keyword=dress+for+pregnant+
  Hope you enjoy shopping here:)
  

  By Smile 21 / 05 / 2012

  Was this answer helpful? (0) (0)

• What color is the lace on the dresses.

  Does lace match color of dress, pink dress, pink lace, blue dress blue lace etc ?

  By lyn 09 / 02 / 2012

  Dear lyn,
  The lace would match the color of the dress. Hppe you enjoy your shopping here:)

  By Smile 09 / 02 / 2012

  Was this answer helpful? (1) (0)

• I just placed an order for this dress- I ordered it in Blue but I really want the Hunter Green?

  If this dress can be done in the Hunter Green I will pay the additional cost. Please let me know.
  My event is the second week of March. For a big company in Boca- if you can do the Hunter Green I will be one of the best walking ADVERTISEMENTS you have ever had. I am also in between a 10 -12 with a bigger top than bottom.
  Yes/NO? Please let me know as I have another place that seems to be able to accommadate a change.

  By Marie Hall 06 / 02 / 2012

  Dear Marie Hall,
  No, we do not offer the hunter green color for this dress in near future. Thanks for shopping with us:)

  By Smile 07 / 02 / 2012

  Was this answer helpful? (0) (1)

• Is there a way to view each dress in the color choices?

  I am interested in two different styles. How may I view them in the colors offered?

  By ksmith 04 / 02 / 2012

  Dear ksmith,
  The photos displayed on our site are everything we currently have available. We aim to provide all the info you need on the product pages. Sorry for any inconvenience caused. Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

  By Smile 06 / 02 / 2012

  Was this answer helpful? (0) (0)

• color ?

  What shade is the blue colour?

  By nn 04 / 01 / 2012

  Dear nn,
  Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2
  

  By Smile 05 / 01 / 2012

  Was this answer helpful? (0) (1)

• Is it possible to have this dress made with the shoulders and sleeves lined?

  Would prefer to not have skin show through. Can this be lined? Thanks.

  By Jeanne 29 / 12 / 2011

  Dear Jeanne,
  No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

  By Smile 30 / 12 / 2011

  Was this answer helpful? (0) (0)

• Would like to know what color the model is wearing in the Sheath/Column Square Knee-length Chiffon

  Mother of the Bride Dress. Description does not say and this would be helpful when choosing the color.
  Is it the Champagne or Pearl Pink that is shown on model?

  By Kathleen Meliga 21 / 12 / 2011

  Dear Kathleen Meliga,
  The shown color is not available at this moment, but it is very close to champange. Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

  By Smile 21 / 12 / 2011

  Was this answer helpful? (1) (1)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• need dress

  Hilightinthebox, l am really starting to worry about my dress. Need it for the 26th feb for a special occation ! Are you able to tell me if l will have it by then , thanks.

  By lyn 17 / 02 / 2012

  Dear lyn,
  For order tracking, please log in to “My Orders” to see if there are track numbers, or you can click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day.

  By Smile 19 / 02 / 2012

  Was this answer helpful? (0) (0)

• Hi , just wondering how long standard shipping takes ?

  l ordered a dress on the 5th of feb , it was being sent standard shipping, . How long does it take to arrive ?

  By Lyn 12 / 02 / 2012

  Dear Lyn,
  We will need a tailoring period of 15-19 working days and shipping time of 3-8 days.

  By Smile 13 / 02 / 2012

  Was this answer helpful? (1) (0)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• Please can you email me and let me know what hollow to floor means on your tailored measurements

  I am wanting to order your dress with tailored measurements and am not sure what measurement is 'hollow to floor' could you please email me to inform me of this - thank you
  francesca Gillingham

  By Francesca 18 / 04 / 2012

  Dear Francesca,
  Hollow to Floor is the length from your hollow ( the hollow just under your neck ) to your heels. (Take the tape from your front, with bare foot ). You should stand upright and your feet should keep together. See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 18 / 04 / 2012

  Was this answer helpful? (0) (0)

• Want to change a size of an odered and payed for dress.

  Cant seem to do this on my orders form. need to change size before it is shipped. how do l do thus . please help

  By lynette cameron 26 / 01 / 2012

  Dear lynette cameron,
  If you have already paid for your order and wish to cancel or change, please contact customer service as soon as possible. Please log in to "My Orders" and click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day

  By Smile 27 / 01 / 2012

  Was this answer helpful? (0) (1)

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