Sheath/ Column Straps Floor-length Chiffon Evening Dress With Split Front

Customer Q&A

• all| faq| product description| shipping or payment| customer service issues

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• ARE THESE AMERICAN SIZES? AS I AM A 14 IN GB SIZE CHARTS.

  COULD YOU BE SO KIND TO LET ME KNOW SHIPPING DETAILS AND PRICES BEFORE I PLACE AN ORDER. THANK YOU FOR YOUR TIME AND CONSIDERATION.

  By cinderella 09 / 04 / 2012

  Dear cinderella,
  It is not American sizes. Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
  
  See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 10 / 04 / 2012

  Was this answer helpful? (0) (0)

• How light/dark is the colour Regency for this dress?

  I tried searching Regency dresses on here, but I could tell some dresses are really dark, and some are really light. I just wanted to make sure what shade of regency this dress is?

  By Monica 23 / 03 / 2012

  Dear Monica,
  Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

  By Smile 25 / 03 / 2012

  Was this answer helpful? (0) (0)

• Do you have a store in New York for people to try the dresses on before ordering?

  would like to order item Item ID #00185532
  
  but have many concerns. Please confirm if I order a dress as shown and do not order a custom made dress, can I return it?
  
  Your reply is very much appreciated. Thank you.

  By Leonor 06 / 03 / 2012

  Dear Leonor,
  No, we are located in China and do not have stores in other countries where our customers can try on the dresses.
  Please be sure to carefully check your measurements before placing the order. For your convenience, you may refer to the size chart provided in the link below:
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2
  
  And please be assured that customer satisfaction is our number one priority, and as such, we are pleased to offer a comprehensive return policy covering every item we sell. For more information, please visit the following link:
  http://www.lightinthebox.com/index.php?main_page=return_policy

  By Smile 07 / 03 / 2012

  Was this answer helpful? (0) (0)

• If I order this dress for my daughter today would we receive it before the 23rd of April 2012?

  We are using custom made sizes

  By Yvonne 04 / 03 / 2012

  Dear Yvonne,
  As we require a tailoring period of 15-19 working days and shipping time of 3-8 days, if you order now, your package should arrive before 23rd of April 2012.

  By Smile 05 / 03 / 2012

  Was this answer helpful? (1) (0)

• Where will the dress be shipped from?

  Would it be here before the 9th of March?

  By Louise Inkster 30 / 01 / 2012

  Dear Louise Inkster,
  The dress would be shipped from China, And please understand that as all our dresses are made to order from scratch, we require a tailoring period of 18-24 working days and a shipping time of 3-8 days. We are sorry to say that if you ordered today, there’s a risk it might not reach you by 9th of March as you requested.

  By Smile 30 / 01 / 2012

  Was this answer helpful? (0) (0)

• If I ordered this dress during the next 5 business days, would i receive it before the 2nd of March?

  As I wish to wear this dress to my formal.

  By Louise Inkster 28 / 01 / 2012

  Dear Louise Inkster,
  As we require a tailoring period of 18-24 working days and shipping time of 3-8 days, there’s a chance your dress may not arrive by your deadline of 2nd of March.

  By Smile 29 / 01 / 2012

  Was this answer helpful? (0) (0)

• How does the dress look naturally?

  When standing normally or walking does the chiffon fall over the satin part of the dress? And is it possible to see a video of someone wearing the dress?

  By Katy 17 / 01 / 2012

  Dear Katy,
  You can click the second picture which is showing the dress naturally. Hope you enjoy your shopping here:)

  By Smile 17 / 01 / 2012

  Was this answer helpful? (0) (0)

• Dear Light in the Box, please could you tell me what kind of support there is for the bust area?

  The way the dress is designed, it needs to be worn without bra really. I am a 32DD, and want to wear this to my graduation ball, and not be worried about being unsupported....

  By Meercat 22 / 12 / 2011

  Dear Meercat,
  The dress comes with built-in bra to support for the bust area. Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
  
  See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 22 / 12 / 2011

  Was this answer helpful? (0) (0)

• Is the model in the picture wearing royal blue?

  Is the model in the picture wearing royal blue?

  By katy 05 / 12 / 2011

  Dear katy,
  The shown color is Dark Navy. Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2
  

  By Smile 06 / 12 / 2011

  Was this answer helpful? (2) (0)

• Can I buy extra material to create a scraf? if yes, what is the cost per yard?

  How quick can I get this dress in size 12, color regency

  By Beki Franco 25 / 11 / 2011

  Dear Beki Franco,
  You can try to ask for some extra matrials from our customer service team when you place your order. And we will need a tailoring period of 7-9 working days and shipping time of 3-8 days.
  
  

  By Smile 28 / 11 / 2011

  Was this answer helpful? (1) (0)

• all| faq| product description| shipping or payment| customer service issues

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• ARE THESE AMERICAN SIZES? AS I AM A 14 IN GB SIZE CHARTS.

  COULD YOU BE SO KIND TO LET ME KNOW SHIPPING DETAILS AND PRICES BEFORE I PLACE AN ORDER. THANK YOU FOR YOUR TIME AND CONSIDERATION.

  By cinderella 09 / 04 / 2012

  Dear cinderella,
  It is not American sizes. Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
  
  See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 10 / 04 / 2012

  Was this answer helpful? (0) (0)

• How light/dark is the colour Regency for this dress?

  I tried searching Regency dresses on here, but I could tell some dresses are really dark, and some are really light. I just wanted to make sure what shade of regency this dress is?

  By Monica 23 / 03 / 2012

  Dear Monica,
  Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

  By Smile 25 / 03 / 2012

  Was this answer helpful? (0) (0)

• How does the dress look naturally?

  When standing normally or walking does the chiffon fall over the satin part of the dress? And is it possible to see a video of someone wearing the dress?

  By Katy 17 / 01 / 2012

  Dear Katy,
  You can click the second picture which is showing the dress naturally. Hope you enjoy your shopping here:)

  By Smile 17 / 01 / 2012

  Was this answer helpful? (0) (0)

• Dear Light in the Box, please could you tell me what kind of support there is for the bust area?

  The way the dress is designed, it needs to be worn without bra really. I am a 32DD, and want to wear this to my graduation ball, and not be worried about being unsupported....

  By Meercat 22 / 12 / 2011

  Dear Meercat,
  The dress comes with built-in bra to support for the bust area. Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
  
  See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  By Smile 22 / 12 / 2011

  Was this answer helpful? (0) (0)

• Is the model in the picture wearing royal blue?

  Is the model in the picture wearing royal blue?

  By katy 05 / 12 / 2011

  Dear katy,
  The shown color is Dark Navy. Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2
  

  By Smile 06 / 12 / 2011

  Was this answer helpful? (2) (0)

• Can I buy extra material to create a scraf? if yes, what is the cost per yard?

  How quick can I get this dress in size 12, color regency

  By Beki Franco 25 / 11 / 2011

  Dear Beki Franco,
  You can try to ask for some extra matrials from our customer service team when you place your order. And we will need a tailoring period of 7-9 working days and shipping time of 3-8 days.
  
  

  By Smile 28 / 11 / 2011

  Was this answer helpful? (1) (0)

• Quisiera saber el tejido del vestido porque hay mucha diferencia entre el azul real

  He encargado un vestido azul real, y veo que hay mucha diferencia entre estos azules, dependiendo del tejido que se elija. Necesito saber que tejido van a utilizar para saber si me gusta o no. En caso de que no me gustara, me gustaria cambiar el tono del vestido. Por favor contestenme con urgencias. Gracias.

  By Raquel 10 / 04 / 2012

  Estimado/a Cliente
  Hola.
  Gracias por su interés en LightInTheBox.
  Se hace de gasa.
  Para conocer los colores del tejido, por favor visite esta página:http://www.lightinthebox.com/html/All-You-Need-To-Know_es.html?tab=1#Chiffon
  Saludos
  LightInTheBox

  By Olivia 10 / 04 / 2012

  Was this answer helpful? (0) (0)

• vorrei sapere se, provando l'abito, vorrei cambiarlo o modificarlo. grazie.

  vorrei sapere se, provando l'abito, vorrei cambiarlo magari perchè sono sbagliate le misure.

  By olga 15 / 01 / 2012

  Ciao Olga, fai riferimento alla nostra Politica di rientro per abiti su misura a questo link: http://www.lightinthebox.com/it/index.php?main_page=return_policy. Se si tratta di un errore delle misure, potrai modificarlo a nostre spese, se si tratta di un adattamento richiesto da te dovrai rivolgerti ad una sarta.

  By Alessia 16 / 01 / 2012

  Was this answer helpful? (1) (0)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• If I order this dress for my daughter today would we receive it before the 23rd of April 2012?

  We are using custom made sizes

  By Yvonne 04 / 03 / 2012

  Dear Yvonne,
  As we require a tailoring period of 15-19 working days and shipping time of 3-8 days, if you order now, your package should arrive before 23rd of April 2012.

  By Smile 05 / 03 / 2012

  Was this answer helpful? (1) (0)

• Where will the dress be shipped from?

  Would it be here before the 9th of March?

  By Louise Inkster 30 / 01 / 2012

  Dear Louise Inkster,
  The dress would be shipped from China, And please understand that as all our dresses are made to order from scratch, we require a tailoring period of 18-24 working days and a shipping time of 3-8 days. We are sorry to say that if you ordered today, there’s a risk it might not reach you by 9th of March as you requested.

  By Smile 30 / 01 / 2012

  Was this answer helpful? (0) (0)

• If I ordered this dress during the next 5 business days, would i receive it before the 2nd of March?

  As I wish to wear this dress to my formal.

  By Louise Inkster 28 / 01 / 2012

  Dear Louise Inkster,
  As we require a tailoring period of 18-24 working days and shipping time of 3-8 days, there’s a chance your dress may not arrive by your deadline of 2nd of March.

  By Smile 29 / 01 / 2012

  Was this answer helpful? (0) (0)

• Can you please tell me if I order this dress today is it possible to receive it before 26.10.

  shipping location is London?? I really hope that there is some solution and that I could get it by the 26.of October. I would be very grateful.

  By Milica 16 / 10 / 2011

  Dear Milica,
  Please understand that as all our dresses are made to order from scratch, we require a tailoring period of 7-9 working days and a shipping time of 3-8 days. We are sorry to say that if you ordered today, there’s a risk it might not reach London by the 26.of October, 2011 as you requested.

  By Smile 17 / 10 / 2011

  Was this answer helpful? (0) (1)

• Ist ein kostenloser Rückversandt möglich ?

  Ich möchte gerne ein kleid bestellen bin mir aber nicht sicher ob es dann auch passt ?!
  Es soll kein maßgeschneidertes sein sondern die Größe 8 :-)

  By Ines 08 / 03 / 2012

  Liebe(r) Ines,
  Dieses Kleid 185532 können Sie maßschneidern lassen. Wir empfehlen Ihnen, Maßanfertigung für dieses Kleid zu wählen. Rückversand wird nur angenommen, wenn Ihr erhaltenes Kleid Qualitätsprobleme hat. Vielen Dank für Ihren Einkauf bei uns!
  MfG
  

  By Emma 08 / 03 / 2012

  Was this answer helpful? (0) (0)

• Wie verlaengert sich Versand und Produktion durch die Weihnachtszeit?

  kann ich damit rechnen, wenn ich das Kleid morgen ( 15.12.11) bestelle, dass es bis zum 12.1.12 in Frankfurt, Deutschland ankommt?
  Herzlichen Dank fuer ihre Hilfe.

  By Anna Schill 14 / 12 / 2011

  Hallo Anna Schill,
  Schneiden Zeit : 7-9 Werktage. D.h für Anfertigung brauchen wir ca. 2 Woche , und das Versand dauert per Express 5Tage also Sie könnten ihre Bestellung 3 Woche nach der Überweisung schon erhalten. Die Zeit ist ausreichend, machen Sie sich bitte keine Sorgen.
  Für weitere Hilfe kontaktieren Sie bitte mit unseren Kundenservicekollegen. Dann werden sie Ihnen freundlich weiter helfen. Bitte loggen Sie Ihre Konto ein und eine Frage oder Anfrage einreichen.
  MfG

  By Stephan 15 / 12 / 2011

  Was this answer helpful? (1) (0)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• Do you have a store in New York for people to try the dresses on before ordering?

  would like to order item Item ID #00185532
  
  but have many concerns. Please confirm if I order a dress as shown and do not order a custom made dress, can I return it?
  
  Your reply is very much appreciated. Thank you.

  By Leonor 06 / 03 / 2012

  Dear Leonor,
  No, we are located in China and do not have stores in other countries where our customers can try on the dresses.
  Please be sure to carefully check your measurements before placing the order. For your convenience, you may refer to the size chart provided in the link below:
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2
  
  And please be assured that customer satisfaction is our number one priority, and as such, we are pleased to offer a comprehensive return policy covering every item we sell. For more information, please visit the following link:
  http://www.lightinthebox.com/index.php?main_page=return_policy

  By Smile 07 / 03 / 2012

  Was this answer helpful? (0) (0)

• Warum ist das Kleid ROSAMUNDE nicht in der Farbe "Traube" bestellbar?

  Warum ist das Kleid ROSAMUNDE - Kleid für Abendveranstaltung aus Chiffon- nicht in der Farbe "Traube bestellbar?
  Die Farbe "Traube" wird in der Farbentabelle aufgelistet, steht jedoch nicht bei der Angabe der Farbe zur Auswahl?!
  Ich möchte das Kleid ausschließlich in dieser Farbe bestellen. Es wäre das perfekt Kleid! Wie kann ich nun vorgehen?
  
  Mit freundlichen Grüßen
  M.Weuste

  By M. Weuste 21 / 04 / 2012

  Liebe(r) M. Weuste,
  Die Farbentabelle enthält alle verfügbaren Farben für unsere Kleidkategorie. Dieses Kleid ist leider nicht Traube zu erhalten. Wir möchten Ihnen empfehlen, eine ähnliche Farbe zu nehmen.
  MfG

  By Emma 25 / 04 / 2012

  Was this answer helpful? (0) (0)

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