Taffeta A-line V-neck Court Train Evening Dress inspired by Taylor Swift

Customer Q&A

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• If i ordered this dress tomorrow 26/04/12 would it reach me by 12/06/12

  My daughters prom is on the 13th of June and i would like to know if the dress would reach me by then if i ordered it tomorrow?

  By Kathyy 25 / 04 / 2012

  Dear Kathyy,
  As we require a tailoring period of 15-19 working days and shipping time of 3-8 days, if you order now, your package should arrive before 12/06/12.

  By Smile 25 / 04 / 2012

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• If I were to order this dress for custom tailoring tomorrow, 04-24-12, would it reach me by 05-30-12

  Prom is on the first of June and I can't place the order for this dress without knowing I'll receive it in time, and I'm just a little worried that 26 days is cutting it close.

  By Ruth 24 / 04 / 2012

  Dear Ruth,
  As we require a tailoring period of 15-19 working days and shipping time of 3-8 days, if you order now asap, your package should arrive just around 05-30-12.

  By Smile 25 / 04 / 2012

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• Do i need to buy a separate petticoat for this dress?

  because i brought this dress for prom its on its way and i dont even know if it needs a separate petticoat...

  By khadijah 19 / 04 / 2012

  Dear khadijah,
  Yes, and we recommend this petticoat:
  http://www.lightinthebox.com/Nylon---Net-Floor-length-Wedding-Petticoats--0061-18-_p166181.html
  It brings you not only extremely puffy look but also greater savings. You can choose it from the "product promotion" below the dress.

  By Smile 20 / 04 / 2012

  Was this answer helpful? (1) (0)

• if i ordered this dress today (4-15) would it be possible to get it by/before 4-28?

  this would be for prom and it does not need to be custom made or embellished

  By Courtney 15 / 04 / 2012

  Dear Courtney,
  Please understand that as all our dresses are made to order from scratch, we require a tailoring period of 15-19 working days and a shipping time of 3-8 days. We are sorry to say that if you ordered today, there’s a risk it might not reach you by 4-28 as you requested.
  

  By Smile 16 / 04 / 2012

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• Would i be able to have lace up back instead of zipper?

  I was also wondering will it be more time to make the dress if it has lace up back? I do need it by may 4th

  By Timea 04 / 04 / 2012

  Dear Timea,
  No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
  For example, for wedding dress with lace back, please refer to the link:
  http://www.lightinthebox.com/narrow/lace-up_v1617t0/wedding-dresses_c1181

  By Smile 05 / 04 / 2012

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• how much would it cost to ship this to Duchesne Utah?

  I was looking all over the web sight and can not find the shipping rice anywhere

  By keeno 05 / 03 / 2012

  Dear keeno,
  Shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.
  
  You can calculate the cost by following these steps:
  1. Add the item you want to your shopping cart.
  2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
  3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.

  By Smile 06 / 03 / 2012

  Was this answer helpful? (0) (0)

• Is there anyway that I can get this dress by the 7th of March?

  My ball is on the 9th of March, and I want the dress by the 7th at the latest if that's possible. So is there anyway that it can reach Perth, Western Australia by the 7th of March?

  By Affy 25 / 01 / 2012

  Dear Affy,
  Please understand that as all our dresses are made to order from scratch. We will need a tailoring period of 18-24 working days and shipping time of 3-8 days due to the Chinese New Year (January 23, 2012). We are sorry to say that if you ordered today, it would not reach you by 7th of March as you requested.

  By Smile 27 / 01 / 2012

  Was this answer helpful? (0) (0)

• Is there anyway that I can get this shipped to Perth, Western Australia by March 7th?

  My ball is on March 9th, and I really want this dress, so I really need to know if there is anyway that it can reach me by March 7th.

  By Afrooz 24 / 01 / 2012

  Dear Afrooz,
  Please understand that as all our dresses are made to order from scratch. We will need a tailoring period of 18-24 working days and shipping time of 3-8 days due to the Chinese New Year (January 23, 2012). We are sorry to say that if you ordered today, it would not reach you by March 7th as you requested.

  By Smile 27 / 01 / 2012

  Was this answer helpful? (0) (0)

• Will this dress go on sale soon?

  Discount/Sale?? I will like to know if it will ever go one sale?? And how to get discount coupon so I may purchase this dress for a cheaper price?? Thank you.

  By Jewels 11 / 01 / 2012

  Dear Jewels,
  The dress is currently available:) We offer different promotions during different periods, so the listed price may change from time to time. If you want to order the dress at a lower price, please check back to our website on a regular basis to see any future discounts and special promotions.

  By Smile 12 / 01 / 2012

  Was this answer helpful? (0) (0)

• Wie lassen sich die Maßangaben nach der Bestellung ändern ?

  Wie lassen sich die Maßangaben nach der Bestellung ändern ?

  By Mira Schlemmer 29 / 03 / 2012

  Liebe(r) Mira Schlemmer,
  Nach 72 Std. Ihrer Bestellung können Sie die Maßangaben nicht mehr in Ihrem Konto ändern. Wenn Sie noch nicht bezahlt haben, können Sie Ihre Bestellung stornieren und eine neue Bestellung mit den richtigen Maßen abzuschicken. Wenn Sie schon bezahlt haben, kontaktieren Sie bitte unseren Kundenservice, um eine Anfrage auf Maßänderung zu senden.
  MfG

  By Emma 29 / 03 / 2012

  Was this answer helpful? (0) (1)

• all| faq| product description| shipping or payment| customer service issues

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• Do i need to buy a separate petticoat for this dress?

  because i brought this dress for prom its on its way and i dont even know if it needs a separate petticoat...

  By khadijah 19 / 04 / 2012

  Dear khadijah,
  Yes, and we recommend this petticoat:
  http://www.lightinthebox.com/Nylon---Net-Floor-length-Wedding-Petticoats--0061-18-_p166181.html
  It brings you not only extremely puffy look but also greater savings. You can choose it from the "product promotion" below the dress.

  By Smile 20 / 04 / 2012

  Was this answer helpful? (1) (0)

• Would i be able to have lace up back instead of zipper?

  I was also wondering will it be more time to make the dress if it has lace up back? I do need it by may 4th

  By Timea 04 / 04 / 2012

  Dear Timea,
  No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
  For example, for wedding dress with lace back, please refer to the link:
  http://www.lightinthebox.com/narrow/lace-up_v1617t0/wedding-dresses_c1181

  By Smile 05 / 04 / 2012

  Was this answer helpful? (0) (0)

• Will this dress go on sale soon?

  Discount/Sale?? I will like to know if it will ever go one sale?? And how to get discount coupon so I may purchase this dress for a cheaper price?? Thank you.

  By Jewels 11 / 01 / 2012

  Dear Jewels,
  The dress is currently available:) We offer different promotions during different periods, so the listed price may change from time to time. If you want to order the dress at a lower price, please check back to our website on a regular basis to see any future discounts and special promotions.

  By Smile 12 / 01 / 2012

  Was this answer helpful? (0) (0)

• Wie lassen sich die Maßangaben nach der Bestellung ändern ?

  Wie lassen sich die Maßangaben nach der Bestellung ändern ?

  By Mira Schlemmer 29 / 03 / 2012

  Liebe(r) Mira Schlemmer,
  Nach 72 Std. Ihrer Bestellung können Sie die Maßangaben nicht mehr in Ihrem Konto ändern. Wenn Sie noch nicht bezahlt haben, können Sie Ihre Bestellung stornieren und eine neue Bestellung mit den richtigen Maßen abzuschicken. Wenn Sie schon bezahlt haben, kontaktieren Sie bitte unseren Kundenservice, um eine Anfrage auf Maßänderung zu senden.
  MfG

  By Emma 29 / 03 / 2012

  Was this answer helpful? (0) (1)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• If i ordered this dress tomorrow 26/04/12 would it reach me by 12/06/12

  My daughters prom is on the 13th of June and i would like to know if the dress would reach me by then if i ordered it tomorrow?

  By Kathyy 25 / 04 / 2012

  Dear Kathyy,
  As we require a tailoring period of 15-19 working days and shipping time of 3-8 days, if you order now, your package should arrive before 12/06/12.

  By Smile 25 / 04 / 2012

  Was this answer helpful? (0) (0)

• If I were to order this dress for custom tailoring tomorrow, 04-24-12, would it reach me by 05-30-12

  Prom is on the first of June and I can't place the order for this dress without knowing I'll receive it in time, and I'm just a little worried that 26 days is cutting it close.

  By Ruth 24 / 04 / 2012

  Dear Ruth,
  As we require a tailoring period of 15-19 working days and shipping time of 3-8 days, if you order now asap, your package should arrive just around 05-30-12.

  By Smile 25 / 04 / 2012

  Was this answer helpful? (1) (0)

• if i ordered this dress today (4-15) would it be possible to get it by/before 4-28?

  this would be for prom and it does not need to be custom made or embellished

  By Courtney 15 / 04 / 2012

  Dear Courtney,
  Please understand that as all our dresses are made to order from scratch, we require a tailoring period of 15-19 working days and a shipping time of 3-8 days. We are sorry to say that if you ordered today, there’s a risk it might not reach you by 4-28 as you requested.
  

  By Smile 16 / 04 / 2012

  Was this answer helpful? (0) (0)

• how much would it cost to ship this to Duchesne Utah?

  I was looking all over the web sight and can not find the shipping rice anywhere

  By keeno 05 / 03 / 2012

  Dear keeno,
  Shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.
  
  You can calculate the cost by following these steps:
  1. Add the item you want to your shopping cart.
  2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
  3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.

  By Smile 06 / 03 / 2012

  Was this answer helpful? (0) (0)

• Is there anyway that I can get this dress by the 7th of March?

  My ball is on the 9th of March, and I want the dress by the 7th at the latest if that's possible. So is there anyway that it can reach Perth, Western Australia by the 7th of March?

  By Affy 25 / 01 / 2012

  Dear Affy,
  Please understand that as all our dresses are made to order from scratch. We will need a tailoring period of 18-24 working days and shipping time of 3-8 days due to the Chinese New Year (January 23, 2012). We are sorry to say that if you ordered today, it would not reach you by 7th of March as you requested.

  By Smile 27 / 01 / 2012

  Was this answer helpful? (0) (0)

• Is there anyway that I can get this shipped to Perth, Western Australia by March 7th?

  My ball is on March 9th, and I really want this dress, so I really need to know if there is anyway that it can reach me by March 7th.

  By Afrooz 24 / 01 / 2012

  Dear Afrooz,
  Please understand that as all our dresses are made to order from scratch. We will need a tailoring period of 18-24 working days and shipping time of 3-8 days due to the Chinese New Year (January 23, 2012). We are sorry to say that if you ordered today, it would not reach you by March 7th as you requested.

  By Smile 27 / 01 / 2012

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

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• Bei Maßen vertippt, wie soll ich vorgehen ?

  Hüfte ist 97 cm und Taille ist 76 cm, in meiner Bestellung ist das aus Versehen falschrum angegeben.
  Wie kann ich das korrigieren und bestätigen lassen ?

  By Mira Schlemmer 28 / 03 / 2012

  Liebe(r) Mira Schlemmer,
  Melden Sie sich bitte in Konto ein, wo Sie Ihre Bestellung bearbeiten können. Klicken Sie bitte auf Ihre Bestellung und ändern Sie bitte dort Ihre Maßangaben. Vielen Dank für Ihren Einkauf bei uns!
  MfG

  By Emma 28 / 03 / 2012

  Was this answer helpful? (0) (1)

• Bei Maßen verwechslung, wie soll ich vorgehen.Hüfte und Talien Maßen sin verwechselz.

  Auftragsnummer : 1203271002475864
  Brust- 95 cm
  Talie- 76 cm
  Hüfte - 97 cm
  Schlüßelbeine zum Boden- 137 cm
  Körpergröße 176 cm
  Bitte um schriftliche Antwort, ob meine Datenenderung eingegangen ist.
  Mit freundlichen Grüßen
  Mira Schlemmer

  By Schlemmer Mira 28 / 03 / 2012

  Liebe(r) Schlemmer Mira,
  Melden Sie sich bitte in Ihr Konto ein, um von dort aus Ihre Bestellung zu bearbeiten. Vielen Dank für Ihren Einkauf bei uns!
  MfG

  By Emma 28 / 03 / 2012

  Was this answer helpful? (0) (1)

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