A-line Knee-length Tulle And Taffeta Tutu Flower Girl Dress With Jewel Neck

Customer Q&A

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• I just would like to know if your Daffodil colour is a bright yellow?

  I have a wedding on the 5th of May and was wondering if i will receive the dress before this date if i was to purchase it at some stage tomorrow. Do you have a refund or exchange policy?

  By Jaime 23 / 04 / 2012

  Dear Jaime,
  The daffodil color is kinda of yellow. Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2
  And please be assured that customer satisfaction is our number one priority, and as such, we are pleased to offer a comprehensive return policy covering every item we sell. For more information, please visit the following link:
  http://www.lightinthebox.com/index.php?main_page=return_policy

  By Smile 24 / 04 / 2012

  Was this answer helpful? (0) (0)

• Would it be possible to order this dress without the flowers?

  I am interested in the dress in ivory, but without the flowers. Thank you!

  By Kelly Greiner 22 / 04 / 2012

  Dear Kelly Greiner,
  No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

  By Smile 23 / 04 / 2012

  Was this answer helpful? (0) (0)

• my daughter will be 14mths old at my wedding.can this dress be made smaller?

  she is a fairly big girl for her age.she will definately be in a size 1,maybe 2.am i able to custom make this dress for her? also,can i get this dress in white? i do like the blue though.havent decided if i want it white yet.thanks

  By Nicole 06 / 03 / 2012

  Dear Nicole,
  We are sorry that this dress is not available in plus sizes and custom sizes due to its design. Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best. It’s usually best to go with the size matching your largest measurement (bust, waist or hip), and to round up if you’re between sizes. This will leave extra room for movement and alterations if needed.
  Hope you enjoy your shopping here:)

  By Smile 07 / 03 / 2012

  Was this answer helpful? (0) (1)

• If ordered in grape, is the tulle going to be all in grape too? Or white?

  Would it be possible to have the dress made with grape colored tulle instead of the shown white? If not, would I be able to get a dress picture of grape?

  By Myrna 05 / 03 / 2012

  Dear Myrna,
  No, the tulle would be white as shown in the picture. Thanks for shopping with us:)

  By Smile 06 / 03 / 2012

  Was this answer helpful? (1) (0)

• does this dress come with all the details on the top of the dress including flowers and feathers?

  if so, and I order in lavender, are the feathers white? also, does it come in tea length? thank you!

  By cathy 03 / 03 / 2012

  Dear cathy,
  Yes, the dress would be made in accordance with the photo and the dress shown on the model. Our dresses are made by professional tailors with first-class fabrics and techniques. So please be assured, the actual dresses will look just like what you see in the pictures.

  By Smile 04 / 03 / 2012

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• I just would like to know if your Daffodil colour is a bright yellow?

  I have a wedding on the 5th of May and was wondering if i will receive the dress before this date if i was to purchase it at some stage tomorrow. Do you have a refund or exchange policy?

  By Jaime 23 / 04 / 2012

  Dear Jaime,
  The daffodil color is kinda of yellow. Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2
  And please be assured that customer satisfaction is our number one priority, and as such, we are pleased to offer a comprehensive return policy covering every item we sell. For more information, please visit the following link:
  http://www.lightinthebox.com/index.php?main_page=return_policy

  By Smile 24 / 04 / 2012

  Was this answer helpful? (0) (0)

• my daughter will be 14mths old at my wedding.can this dress be made smaller?

  she is a fairly big girl for her age.she will definately be in a size 1,maybe 2.am i able to custom make this dress for her? also,can i get this dress in white? i do like the blue though.havent decided if i want it white yet.thanks

  By Nicole 06 / 03 / 2012

  Dear Nicole,
  We are sorry that this dress is not available in plus sizes and custom sizes due to its design. Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best. It’s usually best to go with the size matching your largest measurement (bust, waist or hip), and to round up if you’re between sizes. This will leave extra room for movement and alterations if needed.
  Hope you enjoy your shopping here:)

  By Smile 07 / 03 / 2012

  Was this answer helpful? (0) (1)

• If ordered in grape, is the tulle going to be all in grape too? Or white?

  Would it be possible to have the dress made with grape colored tulle instead of the shown white? If not, would I be able to get a dress picture of grape?

  By Myrna 05 / 03 / 2012

  Dear Myrna,
  No, the tulle would be white as shown in the picture. Thanks for shopping with us:)

  By Smile 06 / 03 / 2012

  Was this answer helpful? (1) (0)

• does this dress come with all the details on the top of the dress including flowers and feathers?

  if so, and I order in lavender, are the feathers white? also, does it come in tea length? thank you!

  By cathy 03 / 03 / 2012

  Dear cathy,
  Yes, the dress would be made in accordance with the photo and the dress shown on the model. Our dresses are made by professional tailors with first-class fabrics and techniques. So please be assured, the actual dresses will look just like what you see in the pictures.

  By Smile 04 / 03 / 2012

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• Would it be possible to order this dress without the flowers?

  I am interested in the dress in ivory, but without the flowers. Thank you!

  By Kelly Greiner 22 / 04 / 2012

  Dear Kelly Greiner,
  No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

  By Smile 23 / 04 / 2012

  Was this answer helpful? (0) (0)

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