A-line Sweetheart Floor-length Chiffon Bridesmaid Dress

Customer Q&A

• all| faq| product description| shipping or payment| customer service issues

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• How long for x4 of these dresses to make & ship to Australia?

  I am looking to get four of these dresses, how long will production and shipment to Tasmania, Australia take?

  By Caryn 21 / 05 / 2012

  Dear Caryn,
  We will need a tailoring period of 15-19 working days and shipping time of 3-8 days. Hope you enjoy your shopping here :)
  

  By Smile 21 / 05 / 2012

  Was this answer helpful? (1) (0)

• Can you tell me how long, including production of four & shipment, to Tasmania, Australia?

  I would need to order four of these dresses. Can you advise me how long they will take to make and how long shipment to Tasmania, Australia will take? I know from previous experience with your site, your shipment turn around time is very prompt. Thank you for your speedy reply.

  By Caryn 21 / 05 / 2012

  Dear Caryn,
  Thank you for shopping with us.
  We will need a tailoring period of 15-19 working days and shipping time of 3-8 days. That is 4-6 weeks.
  Hope you enjoy your shopping here :)
  

  By Smile 21 / 05 / 2012

  Was this answer helpful? (0) (0)

• It is possible to get a tie made in the same color as the dress?

  It is possible to get a tie made in the same color as the dress?

  By Katie 24 / 04 / 2012

  Dear Katie,
  You can try to ask for some extra materials from our customer service team. After placing the order, please tell us your requirements by logging in to “My Orders”, opening your order and using the links on the Order Details page to submit a Customer Service request explaining your needs. A Customer Service representative will assist you with adding or changing your order or resolving any issues you may have.

  By Smile 25 / 04 / 2012

  Was this answer helpful? (0) (0)

• is it possible to obtain sample swatch for colour match?

  I love many of your dresses and am looking for burgundy however I would like to be able to see if it matches the mens outfit.
  
  I am currently looking at the A-line Sweetheart floor length chiffon bridesmaid dress and would want 2 dresses

  By Melissa 23 / 04 / 2012

  Dear Melissa,
  If you want to buy some samples, you may refer to the following link to order the fabric and color that you prefer.
  http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Swatch_p84823.html

  By Smile 24 / 04 / 2012

  Was this answer helpful? (0) (0)

• about a bridemaid dress

  i was woundering if i purchase a braidsmaid dress now will the same dress be for sale in 3 or more months time.

  

  By hayley board 23 / 04 / 2012

  Dear hayley board,
  We offer different promotions during different periods, so the listed price may change from time to time. If you want to order the dress at a lower price, please check back to our website on a regular basis to see any future discounts and special promotions.

  By Smile 24 / 04 / 2012

  Was this answer helpful? (0) (0)

• Hi,is it possible to order a colour sample prior to placing a dress order?

  The red looks fantastic on the colour chart but how *true* is it in reality?
  
  Kind Regards,

  By Mary Gilligan 09 / 04 / 2012

  Dear Mary Gilligan,
  If you want to buy some samples, you may refer to the following link to order the fabric and color that you prefer.
  http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Swatch_p84823.html
  And here is the link for all the swatches we have on offer:
  http://www.lightinthebox.com/c/swatches_3927

  By Smile 10 / 04 / 2012

  Was this answer helpful? (0) (0)

• Is it possible to get this dress a little shorter and without the train?

  Also wondering if it is possible to get this dress tailor made and shipped to Norway by 14 of april?

  By Camilla 12 / 03 / 2012

  Dear Camilla,
  1) No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
  2) As we require a tailoring period of 15-19 working days and shipping time of 3-8 days, if you order now, your package should arrive before 14 of april.

  By Smile 13 / 03 / 2012

  Was this answer helpful? (0) (0)

• is there a pleat at the back of this dress? looks like it on the picture but it could be the photo.

  please get back to me asap. thanks

  By Natalie 29 / 02 / 2012

  Dear Natalie,
  Yes, there is pleat at the back of this dress, just as shown in the picture. Hope you enjoy your shopping here:)

  By Smile 29 / 02 / 2012

  Was this answer helpful? (0) (0)

• What brand is this dress?

  Can you let me know what brand this dress is? Is it your own? THank.s

  By Mary 24 / 02 / 2012

  Dear Mary,
  The dress brand is Lightinthebox. LightInTheBox.com is the world's leading wedding and formal dress supplier, with a great reputation for providing perfect dresses for any occasion. We have made tons of dresses for women and girls worldwide. For more info, please check this link:
  http://www.lightinthebox.com/html/Reasons_Why_People_Love_LightInTheBox_Dresses.html

  By Smile 26 / 02 / 2012

  Was this answer helpful? (0) (0)

• Is this purely chiffon or chiffon over elastic woven satin. Thanks.

  Is this purely chiffon or chiffon over elastic woven satin. Thanks.

  By Lisa 03 / 02 / 2012

  Dear Lisa,
  It is purely chiffon. Thanks for shopping with us:)

  By Smile 05 / 02 / 2012

  Was this answer helpful? (1) (0)

• all| faq| product description| shipping or payment| customer service issues

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• It is possible to get a tie made in the same color as the dress?

  It is possible to get a tie made in the same color as the dress?

  By Katie 24 / 04 / 2012

  Dear Katie,
  You can try to ask for some extra materials from our customer service team. After placing the order, please tell us your requirements by logging in to “My Orders”, opening your order and using the links on the Order Details page to submit a Customer Service request explaining your needs. A Customer Service representative will assist you with adding or changing your order or resolving any issues you may have.

  By Smile 25 / 04 / 2012

  Was this answer helpful? (0) (0)

• Hi,is it possible to order a colour sample prior to placing a dress order?

  The red looks fantastic on the colour chart but how *true* is it in reality?
  
  Kind Regards,

  By Mary Gilligan 09 / 04 / 2012

  Dear Mary Gilligan,
  If you want to buy some samples, you may refer to the following link to order the fabric and color that you prefer.
  http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Swatch_p84823.html
  And here is the link for all the swatches we have on offer:
  http://www.lightinthebox.com/c/swatches_3927

  By Smile 10 / 04 / 2012

  Was this answer helpful? (0) (0)

• Is it possible to get this dress a little shorter and without the train?

  Also wondering if it is possible to get this dress tailor made and shipped to Norway by 14 of april?

  By Camilla 12 / 03 / 2012

  Dear Camilla,
  1) No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
  2) As we require a tailoring period of 15-19 working days and shipping time of 3-8 days, if you order now, your package should arrive before 14 of april.

  By Smile 13 / 03 / 2012

  Was this answer helpful? (0) (0)

• is there a pleat at the back of this dress? looks like it on the picture but it could be the photo.

  please get back to me asap. thanks

  By Natalie 29 / 02 / 2012

  Dear Natalie,
  Yes, there is pleat at the back of this dress, just as shown in the picture. Hope you enjoy your shopping here:)

  By Smile 29 / 02 / 2012

  Was this answer helpful? (0) (0)

• What brand is this dress?

  Can you let me know what brand this dress is? Is it your own? THank.s

  By Mary 24 / 02 / 2012

  Dear Mary,
  The dress brand is Lightinthebox. LightInTheBox.com is the world's leading wedding and formal dress supplier, with a great reputation for providing perfect dresses for any occasion. We have made tons of dresses for women and girls worldwide. For more info, please check this link:
  http://www.lightinthebox.com/html/Reasons_Why_People_Love_LightInTheBox_Dresses.html

  By Smile 26 / 02 / 2012

  Was this answer helpful? (0) (0)

• Is this purely chiffon or chiffon over elastic woven satin. Thanks.

  Is this purely chiffon or chiffon over elastic woven satin. Thanks.

  By Lisa 03 / 02 / 2012

  Dear Lisa,
  It is purely chiffon. Thanks for shopping with us:)

  By Smile 05 / 02 / 2012

  Was this answer helpful? (1) (0)

• What is the color of the dress on the model

  Could you, please tell me the name of the color on the dress model. Thank you
  
  Regards sue

  By Sue Van Sambeec 15 / 01 / 2012

  Dear Sue Van Sambeec,
  The color shown in the picture is grape. There might be a slight difference between the actual dress color with the picture on our website because of the monitor display. Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

  By Smile 16 / 01 / 2012

  Was this answer helpful? (0) (0)

• can the flower be taken off this dress

  hi just wondering if the flower can be taken off this dress at all ?

  By Melissa 15 / 01 / 2012

  Dear Melissa,
  No, the flower cannot be taken off this dress. Hope you enjoy your shopping here:)

  By Smile 16 / 01 / 2012

  Was this answer helpful? (0) (0)

• can this dress have a matching jacket made? what would the style of the jacket be? what is cost?

  can matching jackets be made for any of your dresses?

  By Charlene 04 / 12 / 2011

  Dear Charlene,
  We do offer a lot of wrap options for you to choose based on your preference. Here is the link:
  http://www.lightinthebox.com/narrow/party-evening_v3346t0/wraps_c4677

  By Smile 05 / 12 / 2011

  Was this answer helpful? (0) (0)

• What does hollow to the floor mean?

  I am just looking at the description of the dress and I am wondering what does hollow to the ground mean - waist to the floor or head to the floor??

  By Therese 04 / 11 / 2011

  Dear Therese,
  The hollow to floor length is the length from hollow space between the collarbones straight down to the heels. For the specific information of measuring, please refer to the following link:http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3

  By Smile 04 / 11 / 2011

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• How long for x4 of these dresses to make & ship to Australia?

  I am looking to get four of these dresses, how long will production and shipment to Tasmania, Australia take?

  By Caryn 21 / 05 / 2012

  Dear Caryn,
  We will need a tailoring period of 15-19 working days and shipping time of 3-8 days. Hope you enjoy your shopping here :)
  

  By Smile 21 / 05 / 2012

  Was this answer helpful? (1) (0)

• Can you tell me how long, including production of four & shipment, to Tasmania, Australia?

  I would need to order four of these dresses. Can you advise me how long they will take to make and how long shipment to Tasmania, Australia will take? I know from previous experience with your site, your shipment turn around time is very prompt. Thank you for your speedy reply.

  By Caryn 21 / 05 / 2012

  Dear Caryn,
  Thank you for shopping with us.
  We will need a tailoring period of 15-19 working days and shipping time of 3-8 days. That is 4-6 weeks.
  Hope you enjoy your shopping here :)
  

  By Smile 21 / 05 / 2012

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• is it possible to obtain sample swatch for colour match?

  I love many of your dresses and am looking for burgundy however I would like to be able to see if it matches the mens outfit.
  
  I am currently looking at the A-line Sweetheart floor length chiffon bridesmaid dress and would want 2 dresses

  By Melissa 23 / 04 / 2012

  Dear Melissa,
  If you want to buy some samples, you may refer to the following link to order the fabric and color that you prefer.
  http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Swatch_p84823.html

  By Smile 24 / 04 / 2012

  Was this answer helpful? (0) (0)

• about a bridemaid dress

  i was woundering if i purchase a braidsmaid dress now will the same dress be for sale in 3 or more months time.

  

  By hayley board 23 / 04 / 2012

  Dear hayley board,
  We offer different promotions during different periods, so the listed price may change from time to time. If you want to order the dress at a lower price, please check back to our website on a regular basis to see any future discounts and special promotions.

  By Smile 24 / 04 / 2012

  Was this answer helpful? (0) (0)

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