Mica - 8 Inch Touchscreen Android 2.3 Tablet (WiFi, 1.2GHz CPU, Flash10.3)

Customer Q&A

• all| faq| product description| shipping or payment| customer service issues

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• Is there a fix if the device will not power on?

  The Device charges but will not power on. Can I flash it? If so how and what code. I'm very upset that my tablet does not work only 3 months after purchase! I need to be told how to fix it, Or Light in the box needs to replace it!

  By Lora 21 / 05 / 2012

  Dear Lora,
  Thanks for taking time to notify us of your complaint. We genuinely apologize for the problem you’ve encountered with the product and will be glad to assist you. So that we may address this matter quickly and conveniently, please log in to “My Orders,” click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.

  By Smile 21 / 05 / 2012

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• can i make Skype video call and does it support avi video format?

  hi
  please i want to know if i can make skype video calling and if the other person will see me?
  also i want to know if it will support avi video format.

  By freelancer 08 / 03 / 2012

  Dear customer,
  1. It supports Skype video call. But the person who you are talking to cannot see you when you use Skype video calls.
  2. Yes, it supports AVI format videos.
  Thank you for shopping with us:)

  By Smile 08 / 03 / 2012

  Was this answer helpful? (2) (0)

• What do i need to do when my tablet loads up, and gets stuck on the universe screen?

  I just got my mica a couple days ago, and now it gets froze when i turn it on.

  By Jody 02 / 03 / 2012

  Dear Jody,
  Please press the power button and home button together for 3 seconds, which allows this tablet to enter the "recovery" module. And select the "wipe date /reset" to get this tablet to restore this tablet into factory settings. Thank you for shopping with us:)

  By Smile 06 / 03 / 2012

  Was this answer helpful? (1) (0)

• Can tablet be reset to factory settings? if so, then how?

  I am trying to reset tablet to original factory settings? How can I do that??

  By floresbabe30 25 / 02 / 2012

  Dear Floresbabe30,
  Yes, this tablet can be reset to the factory settings.
  Please press the power button and home button together for 3 seconds, which allows this tablet to enter the "recovery" module. And select the "wipe date /reset" to get this tablet to restore this tablet into factory settings. Thank you for shopping with us:)

  By Smile 28 / 02 / 2012

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• I bought the device. when I connected it to my PC and tried to access the Android market place.

  My pc could not find a driver for the tablet. I'm on Widows Vista. What can I look for?

  By Tajablo 22 / 02 / 2012

  Dear Tajablo,
  To address this matter quickly and conveniently, please log in to “My Orders,” click on your order number and use the links on the order’s details page to submit a request explaining your needs on the drivers. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.

  By Smile 22 / 02 / 2012

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• videos formats

  how many videos format it can play? Like mpeg , flv , mp4 etc.

  By khan 21 / 02 / 2012

  Dear khan,
  This tablet supports the 1080p MPEG-1/2/4/H.263/H.264/WMV9/Divx/Xvid format.
  Thank you for shopping with us:)

  By Smile 21 / 02 / 2012

  Was this answer helpful? (0) (1)

• Can the Mica 8 tablet be upgraded to ICS now, not yet, or never?

  Can the Mica 8 tablet be upgraded to ICS now, not yet, or never?

  By Don Colvin 19 / 02 / 2012

  Dear Don Colvin,
  No, this tablet cannot be upgraded to ICS now. Updating the system yourself is not recommended as it may cause unexpected errors and will void your warranty. If the system does not work, please contact the customer service for the file to install a new operating system. Please log in to “My Orders,” click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. Thank you for shopping with us:)

  By Smile 20 / 02 / 2012

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• Does this table support Amazon kindle app, nook books app, etc. I will be using it as a ereader

  Does this table support Amazon kindle app, nook books app, etc. I will be using it as a ereader most of the time. Please advise. Thanks.

  By Kim 19 / 02 / 2012

  Dear Kim,
  If the Amazon kindle app and nook books app are available to download in your local Android market, you can download them from Android market and use it as a E-reader. If not, you can download the Ebooks from the Internet and use this tablet to read TXT or PDF format Ebooks. Thank you for shopping with us:)

  By Smile 20 / 02 / 2012

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• How do you turn the system to airpalne mode so it isn't seaching for cell service all the time?

  When I check battery useage, the biggest user by far is the device seaching for cell service. How do I turn this off or set to airplane mode. I have 2 android phones but I cannot seem to find the screen to do this on my tablet. Thanks

  By mbhinvests 19 / 02 / 2012

  Dear mbhinvests,
  Please try to change the wireless network settings:
  setting > wireless & networks> wifi settings -> network notification
  Please uncheck the network notification and the tablet will not search the wireless network all the time.
  Thank you for shopping with us:)

  By Smile 21 / 02 / 2012

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• touchscreen

  how do you make the touchscreen more sensitive?

  By cris 14 / 02 / 2012

  Dear Cris,
  We suggest you use a stylus for the resistive touchscreen on this tablet. Thank you for shopping with us:)

  By Smile 14 / 02 / 2012

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• all| faq| product description| shipping or payment| customer service issues

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• can i make Skype video call and does it support avi video format?

  hi
  please i want to know if i can make skype video calling and if the other person will see me?
  also i want to know if it will support avi video format.

  By freelancer 08 / 03 / 2012

  Dear customer,
  1. It supports Skype video call. But the person who you are talking to cannot see you when you use Skype video calls.
  2. Yes, it supports AVI format videos.
  Thank you for shopping with us:)

  By Smile 08 / 03 / 2012

  Was this answer helpful? (2) (0)

• I bought the device. when I connected it to my PC and tried to access the Android market place.

  My pc could not find a driver for the tablet. I'm on Widows Vista. What can I look for?

  By Tajablo 22 / 02 / 2012

  Dear Tajablo,
  To address this matter quickly and conveniently, please log in to “My Orders,” click on your order number and use the links on the order’s details page to submit a request explaining your needs on the drivers. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.

  By Smile 22 / 02 / 2012

  Was this answer helpful? (0) (0)

• videos formats

  how many videos format it can play? Like mpeg , flv , mp4 etc.

  By khan 21 / 02 / 2012

  Dear khan,
  This tablet supports the 1080p MPEG-1/2/4/H.263/H.264/WMV9/Divx/Xvid format.
  Thank you for shopping with us:)

  By Smile 21 / 02 / 2012

  Was this answer helpful? (0) (1)

• Can the Mica 8 tablet be upgraded to ICS now, not yet, or never?

  Can the Mica 8 tablet be upgraded to ICS now, not yet, or never?

  By Don Colvin 19 / 02 / 2012

  Dear Don Colvin,
  No, this tablet cannot be upgraded to ICS now. Updating the system yourself is not recommended as it may cause unexpected errors and will void your warranty. If the system does not work, please contact the customer service for the file to install a new operating system. Please log in to “My Orders,” click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. Thank you for shopping with us:)

  By Smile 20 / 02 / 2012

  Was this answer helpful? (0) (0)

• Does this table support Amazon kindle app, nook books app, etc. I will be using it as a ereader

  Does this table support Amazon kindle app, nook books app, etc. I will be using it as a ereader most of the time. Please advise. Thanks.

  By Kim 19 / 02 / 2012

  Dear Kim,
  If the Amazon kindle app and nook books app are available to download in your local Android market, you can download them from Android market and use it as a E-reader. If not, you can download the Ebooks from the Internet and use this tablet to read TXT or PDF format Ebooks. Thank you for shopping with us:)

  By Smile 20 / 02 / 2012

  Was this answer helpful? (0) (0)

• touchscreen

  how do you make the touchscreen more sensitive?

  By cris 14 / 02 / 2012

  Dear Cris,
  We suggest you use a stylus for the resistive touchscreen on this tablet. Thank you for shopping with us:)

  By Smile 14 / 02 / 2012

  Was this answer helpful? (0) (0)

• internet deleting history

  how do you delete the history from the tablet from the internet?

  By cristian 13 / 02 / 2012

  Dear cristian,
  Please open the web brwoser and press the menu button. You will see the setting list for the web browser. Please try the following way to clear the history from your tablet:
  more->setting->clear cache & clear history
  Thank you for shopping with us:)

  By Smile 14 / 02 / 2012

  Was this answer helpful? (1) (0)

• I DIDN'T SEE ANY INFORMATION ABOUT GPS OR INTERNET.

  GPS IS IMPORTANT. SINCE IT HAS BLUETOOH, INTERNET MAY NOT BE A PROBLEM

  By WINSTON GUTHRIE 10 / 02 / 2012

  Dear WINSTON GUTHRIE,
  This tablet does not have GPS. You can go to the Internet through wifi. Thank you for shopping with us:)

  By Smile 12 / 02 / 2012

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• Mica - 8 Inch Touchscreen Android 2.3 Tablet (WiFi, 1.2GHz CPU, Flash10.3) Item ID #00219628 That is

  Mica - 8 Inch Touchscreen Android 2.3 Tablet (WiFi, 1.2GHz CPU, Flash10.3)
  Item ID #00219628
  That is what I want to know everything that is: I can dowload the Guest Book, and more via Internet? Can I take pictures? It has many web cam? Can I use them as iPad2? I can use it as a phone?. Tell me what we can do and I order you immediately. Tell me how I can pay. Can I pay COD COD? I'm leaving for Italy on February 16. I have time to order it from here 'I arrive before February 16? I live at 3725 Bergen Tpke North Bergen, NJ 07047. Before I respond better. I can increase his power with a different Sim Card?
  I confirmed that the price • Price:
  U.S. $
  159.99
  My name is CHRISTO VARVERAKIS
  E-MAIL: cvarverakis@gmail.com

  By CHRISTO VARVERA 08 / 02 / 2012

  Dear Christo Varvera,
  1. You can download apps for Android OS (apk files) from the Internet and install them on this tablet.
  Please make sure to go to home-menu-settings-applications- and check allow "unknown sources" - then open the download file and it will work.
  2. You can take pictures with this tablet.
  3. This tablet cannot make phones. The functions are similar to iPad 2. But this tablet has Android OS while iPad 2 has iOS.
  With the Mica Android 2.3 Tablet, you can browse the internet using WiFi, watch videos on YouTube, read ebooks, send emails, and download apps from the Android Marketplace.
  4. To get the most best shopping experience, your first step should be to register with us for a free account. You can then easily browse our site, choose the item(s) you want to purchase and check out. For more detailed information, please visit this link for “How Can I Make an Order”:
  http://www.lightinthebox.com/index.php?main_page=knowledgebase&chapter=5&id=6
  We make paying for your orders easy by providing a range of convenient payment options. For more details, please see “How to Pay”:
  http://www.lightinthebox.com/knowledge-base/c8/
  But we don't accept COD.
  5. As we require an order processing period of 2-4 working days and shipping time of 3-8 days, there’s a chance your order may not arrive by your deadline of 16 Feb. While some customers may find their packages arrive sooner than the expected delivery date, please understand that we can only guarantee delivery within our stated order processing time and shipping times.
  We suggest you order in Italy. Thank you for shopping with us:)

  By Smile 08 / 02 / 2012

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• MICA POWER ADAPTOR

  My power adaptor is not working, so presently I cannot use the tablet which I bought last Nov. How can I purchase another one please.

  By carmel pace 08 / 02 / 2012

  Dear carmel pace,
  You can contact the customer service team for the replacement of the charger. Please log in to “My Orders,” click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.

  By Smile 08 / 02 / 2012

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• can i purchase only 1 unit?how much would it cost me including shipment fee?I'm from Philippines

  Full Name: Philip Caezar M. Bayabos
  Address: #27 Spencer St., Cubao Quezon City, 1109 Philippines
  Email Address: philipcmb@yahoo.com

  By Philip Caezar 12 / 01 / 2012

  Dear Philip Caezar,
  1. Yes, you can purchase one unit.
  2. The price of this tablet is US$169.99. The shipping costs to Philippines depends on the weight of the package, the distance to the shipping address, and the shipping method chosen. To get an idea of how much it will cost to ship to your country, add the items you want to your cart and scroll down to “Estimate Shipping Costs” tool. Using this feature is for your reference only and in no way obligates you to purchase.
  Thank you for shopping with us:)

  By Smile 12 / 01 / 2012

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• Can this product be ordered (paid) in US with a shipping address in India ?

  I want the product to be delivered in India.

  By sfbay65 11 / 01 / 2012

  Dear sfbay65,
  Yes. You can order it in the US and we can ship your product to India.
  Please provide us with your Indian address when you order this product.
  Thank you for shopping with us:)

  By Smile 11 / 01 / 2012

  Was this answer helpful? (1) (0)

• How is tax calculated for U.S? Shipping cost-

  Is there discount/savings available buying multiple items together?

  By Bill 08 / 01 / 2012

  Dear Bill,
  The shipping cost to the US depends on the weight of the package, the distance to the shipping address, and the shipping method chosen. To get an idea of how much it will cost to ship to your country, add the items you want to your cart and scroll down to “Estimate Shipping Costs” tool. Using this feature is for your reference only and in no way obligates you to purchase.
  As with any international shipment, taxes are charged by the local customs office in the recipient country. We have included a page on our site to inform customers about their responsibility for any taxes that might be charged on delivery. Please understand that every country has different policies regarding this and that we cannot predict or control this charge.
  http://www.lightinthebox.com/knowledge-base/c10/a29.html
  For a larger order, you can use our "Business Customer Inquiry" link on the product page, a personal customer service assistant will be sure to respond to you right away. Also, you can talk to our online sales from the online chat. Thanks for your interests and hope you enjoy your shopping here:)

  By Smile 09 / 01 / 2012

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• if i will order mika tomorrow with kayboard case- how much it will be cost?

  if i will order mika tomorrow with kayboard case- how much it will be cost?

  By dima 21 / 12 / 2011

  Dear Dima,
  The price of this tablet is USD$ 169.99 . If you order the case with this tablet together from the following link, the total price of the case and tablet is USD$ 188.99 currently.
  http://www.lightinthebox.com/android-2-3-tablet-8-inch-touchscreen-samsung-1-2ghz-processor-wifi-bluetooth-flash10-3-camera-hd-support_p219628_pick_list.html
  Thank you for shopping with us:)

  By Smile 22 / 12 / 2011

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• I live in Portland Michigan located in the U.S. how long would it take for this product to get to me

  How long would it take for this product to get to me if i ordered it tomorrow? 12/14/11

  By lilianna 13 / 12 / 2011

  Dear lilianna,
  If you order this tablet on Dec 14, it is supposed that this tablet is delivered to you before Christmas without any customs delays.
  For more information of Christmas shipping, please refer to the following link:
  http://www.lightinthebox.com/html/Christmas_Shipping_Guide.html
  Thank you for shopping with us:)

  By Smile 14 / 12 / 2011

  Was this answer helpful? (1) (0)

• If I ordered this on 12/12 with expedited shipping, is it guaranteed to arrive by Christmas?

  If I ordered this on 12/12 with expedited shipping, is it guaranteed to arrive by Christmas?

  By Christy 12 / 12 / 2011

  Dear Christy,
  This depends on your shipping destination. If you ship to the US or western European or Australia without any delays at your local customs, it is supposed that you will receive the tablets before Christmas when you order this tablet now.
  For more information of Christmas shipping, please refer to the following link:
  http://www.lightinthebox.com/html/Christmas_Shipping_Guide.html
  

  By Smile 13 / 12 / 2011

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• I would like to know if this product passes as costums?

  I´m living in Portugal and i want to be sure when you deliver this product (mica - 8 polegadas touchscreen android 2,3 comprimido (wifi, 1.2GHz cpu, flash10.3) will it be held at costums, being charged with some more money?

  By Miguel Santos 08 / 12 / 2011

  Dear Miguel Santos,
  This tablet can pass the customs. And for the shipping time information, please refer to the following link:
  http://www.lightinthebox.com/html/Christmas_Shipping_Guide.html
  As with any international shipment, taxes are charged by the local customs office in the recipient country. We have included a page on our site to inform customers about their responsibility for any taxes that might be charged on delivery. Please understand that every country has different policies regarding this and that we cannot predict or control this charge.
  http://www.lightinthebox.com/knowledge-base/c10/a29.html
  
  

  By Smile 09 / 12 / 2011

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• waiting

  Hello,
  
  I am still waiting for your response.
  My I know about the process?

  By Devi Paudel 06 / 12 / 2011

  Dear Devi Paudel,
  For a quick and convenient update as to the progress of your order, please log in to “My Orders,” click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within 1 working day. We appreciate your business and thank you for contacting us.

  By Smile 07 / 12 / 2011

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• В каких купюрах платить? И платить по курсу дня оплаты?

  Подскажите. Я возможно куплю его.

  By Владимир 23 / 12 / 2011

  Владимир, добрый день!
  Вы можете оплатить покупку в рублях (RUB), долларах США (USD), евро (EUR) и других валютах.
  Подробнее:
  http://www.lightinthebox.com/ru/knowledge-base/c1160/a2611.html

  By Анна 26 / 12 / 2011

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• Платить по курсу доллара в рублях на день внесения платежа?

  Можно ли ещё оплатить покупку в рублях? И на какой счет

  By Владимир 23 / 12 / 2011

  Владимир, добрый день!
  
  Вы можете оплатить покупку в рублях (RUB), долларах США (USD), евро (EUR) и других валютах.
  Как посмотреть цены в разных валютах:
  http://www.lightinthebox.com/ru/knowledge-base/c1160/a2611.html
  
  Как оплатить: http://www.lightinthebox.com/ru/knowledge-base/c1162/a2747.html
  
  Удачных Вам покупок!
  

  By Анна 26 / 12 / 2011

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• all| faq| product description| shipping or payment| customer service issues

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• Is there a fix if the device will not power on?

  The Device charges but will not power on. Can I flash it? If so how and what code. I'm very upset that my tablet does not work only 3 months after purchase! I need to be told how to fix it, Or Light in the box needs to replace it!

  By Lora 21 / 05 / 2012

  Dear Lora,
  Thanks for taking time to notify us of your complaint. We genuinely apologize for the problem you’ve encountered with the product and will be glad to assist you. So that we may address this matter quickly and conveniently, please log in to “My Orders,” click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.

  By Smile 21 / 05 / 2012

  Was this answer helpful? (0) (0)

• What do i need to do when my tablet loads up, and gets stuck on the universe screen?

  I just got my mica a couple days ago, and now it gets froze when i turn it on.

  By Jody 02 / 03 / 2012

  Dear Jody,
  Please press the power button and home button together for 3 seconds, which allows this tablet to enter the "recovery" module. And select the "wipe date /reset" to get this tablet to restore this tablet into factory settings. Thank you for shopping with us:)

  By Smile 06 / 03 / 2012

  Was this answer helpful? (1) (0)

• Can tablet be reset to factory settings? if so, then how?

  I am trying to reset tablet to original factory settings? How can I do that??

  By floresbabe30 25 / 02 / 2012

  Dear Floresbabe30,
  Yes, this tablet can be reset to the factory settings.
  Please press the power button and home button together for 3 seconds, which allows this tablet to enter the "recovery" module. And select the "wipe date /reset" to get this tablet to restore this tablet into factory settings. Thank you for shopping with us:)

  By Smile 28 / 02 / 2012

  Was this answer helpful? (0) (1)

• How do you turn the system to airpalne mode so it isn't seaching for cell service all the time?

  When I check battery useage, the biggest user by far is the device seaching for cell service. How do I turn this off or set to airplane mode. I have 2 android phones but I cannot seem to find the screen to do this on my tablet. Thanks

  By mbhinvests 19 / 02 / 2012

  Dear mbhinvests,
  Please try to change the wireless network settings:
  setting > wireless & networks> wifi settings -> network notification
  Please uncheck the network notification and the tablet will not search the wireless network all the time.
  Thank you for shopping with us:)

  By Smile 21 / 02 / 2012

  Was this answer helpful? (0) (1)

• My pad turns on but I cannot get it to do anything.

  The bottons work, but it will not respond to touch. when I try to shut it down it will only go to standby. Is there any way to reset The pad?

  By Rick 13 / 02 / 2012

  Dear Rick,
  Please press the power button and the menu at the same time. Then this tablet will pop out a message and select "wipe date/factory reset" to restore this tablet to factory settings. Thank you for shopping with us:)

  By Smile 13 / 02 / 2012

  Was this answer helpful? (1) (0)

• How can i make Mica tablet supports arabic langauge??

  How can i make Mica tablet supports arabic langauge?? are there any way to make android supports arabic

  By Amr 13 / 02 / 2012

  Dear Amr,
  We are sorry that we don't have any clue to make this tablet support Arabic language. But we suggest you order the following tablets that support Arabic language:
  http://www.lightinthebox.com/dropad-7-capacitive-multi-touch-screen-android-2-3-tablet-wifi-samsung-cortex-a8-1-2ghz-cpu-camera-1080p-external-3g_p241420.html
  http://www.lightinthebox.com/Othello-Tab---Android-2-2-Capacitive-Touchscreen-7-Inch-Tablet_p178826.html
  Thank you for shopping with us:)

  By Smile 14 / 02 / 2012

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• Do you have to buy a data plan to use this tablet? or can you just use your own internet?

  i have verizon and when i went to the store they said that all android products need a data plan to use the internet

  By eddie jerome 18 / 01 / 2012

  Dear Eddie Jerome,
  If you already have wifi in your house, you don't have to open a new wireless network for this tablet. If you don't have wifi network, you may need a data plan for this tablet to get connected to the Internet for online browsing or download the apps from APP market. Thank you for shopping with us:)

  By Smile 18 / 01 / 2012

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• Does apk Apps work better on this tablet?

  I see that some people are having trouble downloading apps on this tablet.

  

  By Bob 05 / 01 / 2012

  Dear Bob,
  As this tablet is installed Android OS, it should work with apk apps. Thank you for shopping with us:)

  By Smile 06 / 01 / 2012

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• when i plug in the tablet into my pc it tells me to load drivers then it tells me to incert cd for

  drivers what do i do where do i find drivers

  By mark 29 / 12 / 2011

  Dear mark,
  To address this matter quickly and conveniently, please log in to “My Orders,” click on your order number and use the links on the order’s details page to submit a request explaining your needs on the driver. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.

  By Smile 30 / 12 / 2011

  Was this answer helpful? (0) (0)

• charging unit in uk

  hi do i just use a normal shaver type plug adapter on end of charger that came with mica 8..thanks

  By darren 22 / 12 / 2011

  Dear darren,
  We will include the appropriate power adapter in your package according to the requirements for use in your country or your shipping address. After placing the order, please tell us your requirements by logging in to “My Orders”, opening your order and using the links on the Order Details page to submit a Customer Service request explaining your needs. A Customer Service representative will assist you with adding or changing your order or resolving any issues you may have. Thank you for shopping with us:)

  By Smile 22 / 12 / 2011

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