I can not express my thanks to this Company and its products. LITB is an upstanding company to buy from, both from a product quality standpoint and price, but their customer service is amazing. I have had any issue responded to, in writing, within 24 hours. And I only had one small issue that they have resolved very quickly - 110% customer satisfaction! They answered all questions to my full satisfaction.
I don't know why there is such negativity because I only wish we had such excellent online companies in North America, who work as diligently as LITB and got back to customers this timely.
I am not an employee, but live and work in Ontario, Canada. I FULLY ENDORSE their products. Honestly, I too read all the negative feedback, it is dated/old. They have shown nothing but honesty, from pre-sales, answering questions quickly and accurately, even stating upfront that they may not have what you need instead of suggesting something else. They are honest people.
I don't typically rave about companies but these guys have had such bad things said / written about them, I have to set the record straight. You can buy with confidence from Light in the Box. I won't shop online anywhere else, simply because I love the products, the prices and for their excellent customer service.
Thank you LITB and HAPPY NEW YEAR!

Zeer degelijke en super mooie kraan

Very pretty faucet for my new kitchen. It is very heavy and perfectly finished. I'm renovating may bathroom soon and I will get these fixtures at LitB too.

Robinet est bien, mais une très mauvaise surprise c'est la taxe. C'est marqué nullepart que le produit vient du Hong Kong.. donc pour un robinet à 132,34 il faut ajouter les frais de transport ET TAXE douanne de 45 € !!!! donc votre robinet vous coute plus de 200 € en tout... à reflechir avant acheter..

Hoy he recibido el pedido pero no lo he podido aceptar,por que me pide la empresa de transporte 41 euros mas,y quisiera saber en concepto de que?
Se me ha pasado ya por la tarjeta el cobro del producto,y los gastos de envio,
contestenme por favor,cuanto antes,ya que la empresa de transporte se ha quedado con mi
pedido y no se por que motivo tengo que pagar mas,que lo ya estipulado en la hoja de pedido.un saludo