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LightInTheBox.com posílá zbožítéměř do všech zemí světa.

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  • Vše | Často kladené otázky | Popis výrobku | Přeprava a platba | Služba zákazníkům

  • so i just wanted to know if this wig comes styled? thank you!

    I need a wig that comes un-styled for a roxas cosplay. I can probably make do with a styled one, but I prefer un-styled. okay, thanks!

    Podle jillian 11 / 03 / 2013

    No, it will come flat. You can style it when you receive it. Hope you enjoy shopping here with us:)

    Podle Dale 11 / 03 / 2013 Pomohla Vám naše odpověď? (0) (0)

  • I ordered the 5.th of November and got est. shipping date 29...?


    I ordered the 5.th of november and got est shipping date 29...? That's a long time... =/

    Best Regards / Michael

    Podle Michael 25 / 11 / 2012

    Dear customer,

    I'm sorry you feel you have to wait too long for your product.
    In the few months before Christmas, our website experience high workload with many orders to fulfill. In this period, popular items are sometimes sold out, and thus will have to be restocked before they can be delivered.

    We apologize for any inconvenience this may have caused you, and hope that you will be happy with your product!

    Best regards,
    LightInTheBox Customer Service

    Podle Oskar 25 / 11 / 2012 Pomohla Vám naše odpověď? (0) (0)

  • How long does it usally take to arrive?

    I am going to order it tomorrow the 5 of October and need the wig by the 29 of October will it get here in time?

    Podle Mailo 04 / 10 / 2012

    Thanks for your question.
    Please kindly find this item will be shipped in 24 hours after your payment has been confirmed. But the shipping time will depend on the shipping method chosen.
    You can check about the shipping methods and shipping time by following these steps:
    1. Add the item you want to your shopping cart.
    2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
    3. Use the Ship to: drop-down menu to choose your country of delivery for the details of shipping time and shipping cost.
    Hope you enjoy shopping here.

    Podle Smile 04 / 10 / 2012 Pomohla Vám naše odpověď? (0) (0)

  • Can I request this wig in a different color?

    I was hoping I could request this wig in a color that was blonder. Is that possible, or would I be buying it as is? I read some of the reviews and saw that some people felt the color was not true to the picture. Thank you.

    Podle Nicole 05 / 08 / 2012

    Thank you for inquiry. Sorry but we only have this wig in the shown color. Hope you enjoy shopping here! :)

    Podle Smile 05 / 08 / 2012 Pomohla Vám naše odpověď? (0) (0)

  • perücke

    muss man wenn man sie kaufen will zoll gebrühren bezahlen wenn ja wie viel ist das?

    Podle roxas perücke 10 / 07 / 2012

    Liebe(r) roxas perücke,
    Sie haben 30% Chance, die Zollgebühr zahlen zu müssen. Sie müssen nur bei Zustellung des Packets dem Kurier das Steuer geben, sondern nicht persönlich zum Zollamt zu fahren. Aufgrund unserer bisherigen Erfahrung kommt es sehr selten zu Problemen bei der Einfuhr, jedoch haben wir keinen Einfluss auf Zollkontrollen. Einfuhrzölle, Steuern und Gebühren (MwSt.) sind nicht in den Artikelpreis oder Versandkosten eingeschlossen.

    Podle Emma 10 / 07 / 2012 Pomohla Vám naše odpověď? (0) (0)

  • Is Light In The Box.Com A Online-American Store?

    I need to know If Light In The Box.com is a online American store.

    Podle Alyssa 08 / 06 / 2012

    Dear Alyssa,
    Our company is based in China. Thanks for your question:)

    Podle Smile 11 / 06 / 2012 Pomohla Vám naše odpověď? (0) (0)

  • Where is this wig from?

    I need to know where the wig is from because I'm from the United States.

    Podle Alyssa 03 / 06 / 2012

    Dear Alyssa,
    This wig will be shipped from China. Thanks for your question:)

    Podle Smile 03 / 06 / 2012 Pomohla Vám naše odpověď? (0) (0)

  • when my wig will arrive

    Hello. i ordered this wig on April 27th and it's now May 20th and i still have no received it. is there a tracking number or a way to find out where it is? thank you

    Podle Marlayna 20 / 05 / 2012

    Dear Marlayna,
    We sincerely apologize for the problems you've encountered with our product, and would like to help make things right.
    For a quick and convenient update as to the progress of your order, please log in to “My Orders,” click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within 1 working day. We appreciate your business and thank you for contacting us.

    Podle Smile 21 / 05 / 2012 Pomohla Vám naše odpověď? (0) (0)

  • Does the wig come styled or will i have to style it myself?

    I was wondering if the wig came styled because i do not have the abilities to style wigs.

    Podle Marlayna 23 / 04 / 2012

    Dear Marlayna,
    This wig is already styled before shipping, but it may be changed during shipping, so we recommend you to style it by yourself befor you wear it. Thanks for your question:)

    Podle Smile 24 / 04 / 2012 Pomohla Vám naše odpověď? (1) (0)

  • How much of this wig do you have in stock?

    Because a lot of your other wigs are sold out and I plan to buy this in a few months

    Podle E;aine 15 / 03 / 2012

    Dear E;aine,
    We cannot be sure if or when this item will go out of stock. We suggest if you really like this wig, order it as early as you can. Hope you enjoy shopping with us:)

    Podle Smile 16 / 03 / 2012 Pomohla Vám naše odpověď? (0) (0)


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