Q:Will these shoes in champagne, size 35, be coming back into stock before November?
My wedding is in November and I would like to order these shoes. Can you please tell me if they will be back in stock in time for me to get them? Also, do you have any idea of what time frame I should check back?
A:The champagne size 35 may not be available again in near future. We can't assure you it will be back in November. Please look over additional items that we have on offer. Hope you enjoy shopping here with us:)
A:We only charge item price and shipping fee for your order. Sorry that we can't provide exact information on this issue. It depends on the import policy of your country. We are located in China. Please consult with your local Customs about such policy. Thank you for shopping with us:)
A:Thanks for your question.
As with any international shipment, taxes are charged (if any) by the local customs office in the recipient country. We have included a page on our site to inform customers about their responsibility for any taxes that might be charged on delivery. Please understand that every country has different policies regarding this and that we cannot predict or control this charge.
Hope you enjoy shopping here.
Shipping rate depends on the weight of the package and the shipping method chosen. Especially we offer different promotions on the shipping fee in different time. Here is the guide to help you calculate the shipping cost:
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Para quaisquer questões ou dúvidas sobre os métodos de entrega dos pedidos, por favor, consulte o guia de métodos de entrega link em baixo.
A:If you need have any concern about the purchasing procedure, please contact us via live chat (on the upper right corner of web page). Our sales people will give you professional help. Thank you for shopping with us:)
I would love to order this shoe in red in a size 40 but they are out of stock. How long before they will be in stock, I need them before the 20th October 2012. Will they be available to order soon?
Please compare your own feet measurements (foot length and foot girth) to those in our size chart to determine which size will fit you best. It’s usually best to go with the size matching your largest measurement, and to round up if you’re between sizes. Thanks for shopping with us:)
So that we may address this matter quickly and conveniently, please log in to “My Orders”, click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.
I really love these shoes ,i didn't see it while i was ordering Item ID #00162704 (satin strap sandals and My payment has been received for this shoes) but i would like to change it to this particular shoes. how do i go about this please. Please can i can an urgent reply. so as to know what to do next.
Please tell us your requirements by logging in to “My Orders”, opening your order and using the links on the Order Details page to submit a Customer Service request explaining your needs. A Customer Service representative will assist you with adding or changing your order or resolving any issues you may have.