Spørsmål&Svar for ATTY - kjole til brudepige i chiffon

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Do you add any length to the dress for heels?

Depending if you do or not, I may need to add extra length for the heels.

Af Christina Chong 03 / 03 / 2013

If you order in "Custom measurements", we will add an extra 5cm length to the dress. But for standard sizes, no extra length will be added. Hope you enjoy shopping here with us:)

Af dongxiaoyan 04 / 03 / 2013 Var dette svar til nytte? (0) (0)
How to adjust measurements to get correct dress length with flat shoes?

Hi I want to order this dress, but I will be wearing it with flat shoes, not high heels. I noticed that in your "how to measure" instructions it says that an extra 5cm of length will be added to custom fitted floor length dresses to allow for high heels, so I'm concerned that if I give my correct measurements the dress will be too long. Should I give an adjusted height measurement (ie 5cm less than my real height) or is there a way to ask for the dress length to be reduced? If I do need to adjust my height measurement, should I also adjust the "hollow to floor measurement" accordingly? Thanks for your help

Af Lucy 03 / 03 / 2013

Sorry for confusion caused. If you order standard size from the drop down menu, no extra length will be added to the dress. But if you order in "Custom measurements", please minus 5cm from your hollow to floor length so that you can wear flat shoes with it. Hope you enjoy shopping here with us:)

Af dongxiaoyan 04 / 03 / 2013 Var dette svar til nytte? (0) (0)
How much variation is there between the fuchsia dress in the image and the actual fabric?

I want to get the exact same colour as the dress, and I read above that the colour was fuchsia but there was slight variation. So I would like to know, before I purchase.

Af Christina Chong 12 / 02 / 2013

Thank you for inquiry. If you do worry about the color variation, we suggest you order swatches first for reference: http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Swatch_p84823.html. Thank you for your understanding and hope you enjoy shopping here!

Af Janey 12 / 02 / 2013 Var dette svar til nytte? (0) (0)
Refund on Order 1208151803095339

The system has automatically cancelled my order 1208151803095339. My credit card has been charged for 1208151803095339, and I have not received any notifications saying that order 1208151803095339 will be refunded to my credit card. Will I receive a refund for order 1208151803095339 in 3 - 4 days?
Thanks

Af Tabitha 18 / 08 / 2012

The full refund for your order#1208151803095339 has been issued on 17 August. Please check out when this refund will show up in your account with your bank. Thank you for shopping with us:)

Af Smile 18 / 08 / 2012 Var dette svar til nytte? (0) (0)
Can this dress get extra length?

Can we add extra length to the size 10 dress?

Af Deanne 24 / 07 / 2012

Dear Deanne,
Sorry, standard size 10 will come with hollow to floor length 60inches. No extra length is added to it. But if you order custom size, we will add extra 5cm to the length for high heels. Hope you enjoy shopping with us:)

Af Smile 24 / 07 / 2012 Var dette svar til nytte? (0) (0)
Can I get a few swatch samples? Also, can a custom size be a size less then size 2.....

I am interested in this dress....not sure about the color yet and since it is custom made, can it be a size 0?

Af Dottie Lloyd 22 / 05 / 2012

Dear Dottie Lloyd,
If you want to buy some samples, you may refer to the following link to order the fabric and color that you prefer.
http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Swatch_p84823.html

And yes, we can tailor this dress for you, based on your personal requirements. When placing your order, please be sure to click the little box for custom size and provide us your measurements. We will make the dress according to your exact specifications.
See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

Af Smile 22 / 05 / 2012 Var dette svar til nytte? (0) (0)
color

can I get this dress in the hot pink color shown in the on-line picture?

Af tanya 15 / 05 / 2012

Dear Tanya,
The color shown in the picture is fuchsia. There might be a slight difference between the actual dress color with the picture on our website because of the monitor display. Please click the following link for further information about the dress color, and then choose "Color Chart".
http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1

Af Smile 16 / 05 / 2012 Var dette svar til nytte? (0) (1)
Can the dress be made in a larger size when paying for personal measurements?

I would like to wear this dress in black as a bridesmaid for a wedding on May 26. I live in Las Vegas. I was originally not going to be in the bridal party because I could not find a dress similar to the one chosen by the bride in my size. I wear a 2X top (24) and a 4X bottom (28/30 depending on the store). If I payed the fee to have the dress custom ordered to my measurements would it be possible to make and would it be available on time?

Af NJ in Vegas 26 / 04 / 2012

Dear NJ in Vegas,
Yes, if you have special requirements for sizing, our tailors can cut the dress just for you based measurements you provide for an extra charge of only $29.99.

Just click the box for “Custom Size” and enter the requested measurements before adding the dress to your Shopping Cart. See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

Af Smile 27 / 04 / 2012 Var dette svar til nytte? (0) (0)
Can i please have more pics of this dress that you made?

Hi there,
I would like to see more pics to see if it will look exactly the same as the pic shown on the web page, if you have pics in black please send through to me.
Also if i order the dress and when i get it i'm not happy with it am i able to return for a refund?
Can you also let me know if this dress is see through in the sunlight?
Many Thanks

Af Amy 19 / 04 / 2012

Dear Amy,
The photos displayed on our site are everything we currently have available. We aim to provide all the info you need on the product pages. Sorry for any inconvenience caused. Please click the following link for further information about the dress color, and then choose "Color Chart".
http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

Af Smile 20 / 04 / 2012 Var dette svar til nytte? (0) (0)
How do I see the item in the color I prefer?

I click on the color, but the photo remains the same.

Af Debbie 09 / 03 / 2012

Dear Debbie,
The photos displayed on our site are everything we currently have available. We aim to provide all the info you need on the product pages. Sorry for any inconvenience caused. Please click the following link for further information about the dress color, and then choose "Color Chart".
http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

Af Smile 12 / 03 / 2012 Var dette svar til nytte? (0) (0)