|English Français Español Deutsch Italiano Português 日本語 Русский Nederlands Norsk Dansk Svenska 한국어 Suomi עברית Türkçe Polski Čeština Ελληνικά Hrvatski Română Magyar|
What color that you show in the picture?
If sizes are wrong when dresses arrive what are rights
Af angela 09 / 11 / 2012
Thank you for your inquiry.
If there's any quality problem or wrong color or wrong size issue caused by us, or not exactly the same as the picture shows, we will arrange you a full refund and you don't need pay for the returning shipping fee.
For more details, you can refer to our return policy：
do we need to give arm measurements for the bolero jacket to be made to fit?
just wondering about the bolero size and fitting?
Af emma b 09 / 10 / 2012
Thanks for contacting us. As long as you enter the bust,waist,hip,hollow to floor,height according to our measurement guide, then our tailor will make the dress based on your proportion. You don't need to input the arm measurements. Hope you enjoy shopping here.
I would like to place an order for item number 00049623 but I wanted to see the colour that I choose
This item is a dress sweetheart floor-length saten mother of the bride dress with a wrap.
Af Doreen Richards 21 / 07 / 2012
Dear Doreen Richards,
The photos displayed on our site are everything we currently have available. We aim to provide all the info you need on the product pages. Sorry for any inconvenience caused. Please click the following link for further information about the dress color, and then choose "Color Chart".
The inside color
It looks like the dress opens on the side. If I order it in grape - is the inside color just a shade lighter?
Af Dominique 12 / 07 / 2012
This dress is not open by the side. The draping fabric in the front is an extra piece. Please click the following link for further information about the dress color, and then choose "Color Chart".
dress with jackets the dress is find but the jackets are always to small.
Size 14 but the jackets is always to small need to make sure when I order dress jacket will fit lg back item 000049623,
Af Tina 07 / 07 / 2012
You just need to choose the measurement for the dress. Then our tailor will make the dress and jacket perfectly fit for you. If the jacket you received is too small while the dress fits well, please log in to “My Orders”, click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.
Where do you put in the measurements for the Jacket if getting the dress custom made?
I am wanting to purchase three of this particular dress, all custom made to fit my bridesmaids. I have found where to put in their measurements for the dress, but not for the jacket... Is there somewhere I do this?
Af Kelly 02 / 07 / 2012
You just need to put the measurement for the dress. Then our tailor will make the dress and jacket perfectly fit for you.
Thank you for shopping with us:)
why is my dress late & delayed
Af KATHRYN DILLON 22 / 04 / 2012