Dear sara,
We will need a tailoring period of 13-15 working days and shipping time of 3-8 days.

Shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.

You can calculate the cost by following these steps:
1. Add the item you want to your shopping cart.
2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.

And the dress is currently on sale for 75% off for less than one day. We offer different promotions during different periods. If you want to order the dress at a lower price, please check back to our website on a regular basis to see any future discounts and special promotions.

As with any international shipment, taxes are charged by the local customs office in the recipient country. We have included a page on our site to inform customers about their responsibility for any taxes that might be charged on delivery. Please understand that every country has different policies regarding this and that we cannot predict or control this charge.
http://www.lightinthebox.com/knowledge-base/c10/a29.html

DurchSmile

Dear Dee,
No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
For example, for wedding dress with a lace up back, please refer to the link:
http://www.lightinthebox.com/narrow/lace-up_v1617t0/wedding-dresses_c1181

DurchSmile

Liebe(r) Drews,
Sie können das Kleid bei einem lokalen Schneidershop nachändern lassen, falls die Änderung nicht zu gross ist. Oder bestellen Sie ein neues Kleid auf unserer Seite, das wird auch empfohlen. Tragen Sie das Kleid am Besten ohne Reifrock.
MfG

DurchEmma

Liebe(r) jenny,
Bitte verstehen Sie dass jedes Kleid sorgfältig genau wie auf den Fotos zugeschnitten wird. Wir können den Stil oder Material des Kleides in keiner Weise ändern und auch nicht versprechen dass das Kleid nach der Änderung schöner aussieht.
Für weitere Hilfe kontaktieren Sie bitte mit unserem Kundenservice. Dann werden sie Ihnen freundlich weiter helfen. Bitte loggen Sie in Ihr Konto ein um eine Frage oder Anfrage einzureichen.
MfG

DurchEmma

Sorry, this dress is not available for custom size due to its design. If you order standard size from the drop down menu, the length will be made by the size chart. No extra length will be added to hollow to floor size. Thank you for shopping with us:)

DurchDale

Please be kindly noted that the dress cannot be ordered in custom size. Suggest you order a bigger size and alter it when you get it.
Thank you for shopping with us:)

DurchSmile

Yes, you can order size 16 W.
Thank you for shopping with us:)

DurchSmile

This dress is gorgeous and very popular. You can tell it from the reviews posted by our customers. We can't assure you it will be still available in a few months. If you do love it, we suggest you order it as early as possible. Hope you enjoy shopping here with us:)

DurchDale

Dear Heba El-Hammady,
The final dress price depends on which size you order. For plus size, an additional US$19.99 fee needs to be added to the dress price.

Shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen. Here is the guide to help you calculate the shipping cost:
http://www.lightinthebox.com/knowledge-base/c1229/a3018.html

The 50% off promotion is about to close in 8 minutes. We do hope you can place the order successfully before this promotion ends.

DurchSmile

Dear miracle issac,
Please understand that as all our dresses are made to order from scratch, we require a tailoring period of 17-22 working days and a shipping time of 3-8 days. We are sorry to say that if you ordered today, it might not reach you by 01/04/2012 as you requested.

DurchSmile

Dear sara,
We will need a tailoring period of 13-15 working days and shipping time of 3-8 days.

Shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.

You can calculate the cost by following these steps:
1. Add the item you want to your shopping cart.
2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.

And the dress is currently on sale for 75% off for less than one day. We offer different promotions during different periods. If you want to order the dress at a lower price, please check back to our website on a regular basis to see any future discounts and special promotions.

As with any international shipment, taxes are charged by the local customs office in the recipient country. We have included a page on our site to inform customers about their responsibility for any taxes that might be charged on delivery. Please understand that every country has different policies regarding this and that we cannot predict or control this charge.
http://www.lightinthebox.com/knowledge-base/c10/a29.html

DurchSmile

Dear Customer,
Thanks for your shopping with us. Pls kindlyu follow my steps to reach our customer service to help you with this:
1.Please click my orders after you log in your account with us. And click the order number or view details you need to help with.
2. Then at the order details page, you will find a link in red, saying "ask about customs duties" with a yellow "?" mark just above a green bar.
3. Please click on the link and fill in the message box with your concerns in detail about your order there.
4. After you finish writing, please click the Next button below and then confirm and submit your ticket.
You will get a ticket ID later for you to track in My Tickets in your account. Our customer service will and must look into your case and reply you within 1 working day.
When they reply your ticket, you will be sent an email to inform you checking the reply in your account. Please check your email box then.
Hope you enjoy shopping here:)

DurchSmile

Dear Anne Jenkins,
Size 16W is bigger size than size 16. Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.

DurchSmile

Dear Abbie,
Please be assured that customer satisfaction is our number one priority, and as such, we are pleased to offer a comprehensive return policy covering every item we sell. For more information, please visit the following link:
http://www.lightinthebox.com/index.php?main_page=return_policy

DurchSmile

Dear angela prentice,
By submitting a ticket, please log in to "My Orders", click on your order number to come to the order's "details" page, then you will see a tag on the right side says "Need help? Contact Customer Service". Just click it to submit a request explaining your needs.

DurchSmile

Dear Annette,
We are located in China and we do on-line shopping only and do not have stores where our customers can try on the dresses.
Please be sure to carefully check your measurements before placing the order. For your convenience, you may refer to the size chart provided in the link below:
http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

DurchSmile