However, in saying all this, the right alteration made it a lovely gown. LITB were extremely helpful and did offer an amount towards alterations. Much appreciated.
I have ordered many gowns from LITB and because all others orders have been of such high standard, I will continue to shop with them.
You can't get it 100% right every time. Thank you LITB for making a not so great situation, pleasant.
Photos are after alterations.