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The postal service wasn't exactly gentle with our package, so even though it said "Fragile" on the outside, it had been so beaten up that the chandelier pieces were broken. The customer service department with Lightinthebox.com has been very great to deal with. They sent me RMA information very quickly, and have not given in problems in regards to the return. Even though we didn't get to hang this chandelier yet, I could tell that it would have been absolutely beautiful.
recebi o produto apos um mês ,porem está com duas peças quebradas,são circulares de
cristal com 10 cm de diâmetro,estão abaixo do soquete da lambada. Optei por postagem
com seguro,como faço para receber estas peças quebradas?O seguro cobre?
O restante está funcionando perfeitamente e atendeu as expectativas
Aguardo retorno "urgente"
obrigado
Ainda não recebi retorno,26/04/2013!
Comprei esse lustre e estou muito satisfeita, ainda não montei, só abri a caixa e aparentemente está tudo certinho, as peças são lindas!
Logo mais vou conferir se não chegou nada quebrado ou faltando, não tive problemas com a entrega,
chegou no prazo previsto.
It looks very nice - makes a exclusive impression on the dining room.
The only negative comment is that it takes a lot of time and patience to connect it.
After all, I will still recommend it.
Amazing fixture. Somewhat time consuming to put together but worth every minute. You will not regret this purchase.
disculpe, en cuanto me saldria este candil (Moddern Crystal Chandelier with 12 Lights)
con envio a villahermosa, tabasco, mex. codigo postal 86179
este lustre e perfeito,ele e lindo a compra e segura demora cerca de 30 dias apos o pagamento e veio super embalado ,houve a taxa do imposto que foi pago ao retirar do correio ... enfim se eu fosse comprar aqui pagaria mais que o dobro estamos satisfeitos pois ele e maravilhoso deixou a sala super luxuosa e e o que mais chama atencao da sala .
Adquiri o lustre Carpentersville porém os soquetes estão derretendo pelo fato de serem só de plástico, como poderia fazer para encomendar soquetes de plástico com baquelite
hola queria saber que demora tiene para que lo manden a argentina, buenos aires, la plata? y si va a 220v
I was really happy the chandelier it came in 6 days very quick delivery. The only problem was some of the little crystals were chipped and broken upon delivery.The contact person informed me he would send replacements asap. Maybe if chandelier is delivered to Australia it should have fragile on the box and more wrapping around crystals.
Dieser Kronleuchter hat folgende Maße
Höhe: 70-91,5 cm
Breite/Durchmesser: 91,5-122 cm
Und auf dem Produktblatt fehlen alle Detailmaße
DurchAnna
Liebe(r) Anna,
790mm ist das Durchmesser dieses Kronleuchters. Laden Sie bitte hier die ausführliche Maßenangabe herunter:
https://ticket.lightinthebox.com/download/2bf727a7-244c-4410-86a3-6393a39d284e
Vielen Dank für Ihren Einkauf bei uns!
MfG
DurchEmma
War dies hilfreich?
(0)|(0)Bitte genaue Angaben bzgl. Höhe zum Abhängen und Durchmesser Abdeckung an der Befestigungsstelle oben
DurchAnna
Hallo lieber Verkäufer :-)
Ist auch eine Ratenzahlung in 3 Raten möglich bei diesem Kronleuchter?
Lieben Gruß aus Bielefeld
Tanja
DurchTanja
Hallo Tanja,
Sie können leider nur vorkasse zahlen.
Für weitere Hilfe kontaktieren Sie bitte mit unseren Kundenservicekollegen. Dann werden sie Ihnen freundlich weiter helfen. Bitte loggen Sie Ihre Konto ein und eine Frage oder Anfrage einreichen.
MfG
DurchDiesel
War dies hilfreich?
(1)|(0)I am living in Canada. Could you sent this chandelier for me like a gift, because i have to pay duty.
Thank you
Durchinna
Marking the package as gift can't ensure you not being charged for the tax. If you still want your order as gift, after placing the order, please log in your account on our site and go to My Orders, then click the related Order Number you need help with to submit a ticket for customer service. They will be glad to provide professional help.
DurchDale
War dies hilfreich?
(0)|(0)My question is this, "If I purchase lamp shades for this chandelier could you please tell me what size lamp shades would go on this chandelier?" I think this chandelier would be much more beautiful if it came with lamp shades. It would add more weight to the look of the light and add more elegance to the exsisting elegance it already endures. I don't know if it's just me but the chandelier lookes "naked" without lamp shades. Can you please tell me if your company website will be offering chandelier lamp shades anytime in the near future so that you can make this a "one-stop-shopping experience" for me and countless other consumers. This light is very beautiful and I may very well be purchasing 2 of this lights for my formal dining room, but if you can first give me some help/advice/tips on lamp shades for this chandelier that would be very helpful to me. Most importantly, what size shades should I be looking/shopping for? Thank You Kindly.
DurchSandra
Sorry that we don't sell lamp shades separately now. We will consider your advice and provide more accessories for lights in the future.
As for this light, putting a shade on it may cover its natural beauty. But if you do want to add one, the dimension of the pendent part is (L*H) 80*80 cm. You can choose the shade according to this size. Thank you for shopping with us:)
DurchDale
War dies hilfreich?
(0)|(0)Dieser Kronleuchter hat folgende Maße
Höhe: 70-91,5 cm
Breite/Durchmesser: 91,5-122 cm
Und auf dem Produktblatt fehlen alle Detailmaße
DurchAnna
Liebe(r) Anna,
790mm ist das Durchmesser dieses Kronleuchters. Laden Sie bitte hier die ausführliche Maßenangabe herunter:
https://ticket.lightinthebox.com/download/2bf727a7-244c-4410-86a3-6393a39d284e
Vielen Dank für Ihren Einkauf bei uns!
MfG
DurchEmma
War dies hilfreich?
(0)|(0)Bitte genaue Angaben bzgl. Höhe zum Abhängen und Durchmesser Abdeckung an der Befestigungsstelle oben
DurchAnna
My question is this, "If I purchase lamp shades for this chandelier could you please tell me what size lamp shades would go on this chandelier?" I think this chandelier would be much more beautiful if it came with lamp shades. It would add more weight to the look of the light and add more elegance to the exsisting elegance it already endures. I don't know if it's just me but the chandelier lookes "naked" without lamp shades. Can you please tell me if your company website will be offering chandelier lamp shades anytime in the near future so that you can make this a "one-stop-shopping experience" for me and countless other consumers. This light is very beautiful and I may very well be purchasing 2 of this lights for my formal dining room, but if you can first give me some help/advice/tips on lamp shades for this chandelier that would be very helpful to me. Most importantly, what size shades should I be looking/shopping for? Thank You Kindly.
DurchSandra
Sorry that we don't sell lamp shades separately now. We will consider your advice and provide more accessories for lights in the future.
As for this light, putting a shade on it may cover its natural beauty. But if you do want to add one, the dimension of the pendent part is (L*H) 80*80 cm. You can choose the shade according to this size. Thank you for shopping with us:)
DurchDale
War dies hilfreich?
(0)|(0)Informan de que la anchura/diámetro es de 91,5-122cm, pero necesito saber la medida de diámetro exacta. ¿Es 91,5 ó 122cm?
Durchesther
I would allso like to know how high are the cost of the shippment?
DurchDIANA
Dear DIANA,
The height is H31.1 inch while the diameter is D31.1 inch.
The shipping cost differs from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen. To get an idea of how much it will cost to ship to your country, add the items you want to your cart and scroll down to “Estimate Shipping Costs” tool. Using this feature is for your reference only and in no way obligates you to purchase.
DurchSmile
War dies hilfreich?
(0)|(0)Hallo lieber Verkäufer :-)
Ist auch eine Ratenzahlung in 3 Raten möglich bei diesem Kronleuchter?
Lieben Gruß aus Bielefeld
Tanja
DurchTanja
Hallo Tanja,
Sie können leider nur vorkasse zahlen.
Für weitere Hilfe kontaktieren Sie bitte mit unseren Kundenservicekollegen. Dann werden sie Ihnen freundlich weiter helfen. Bitte loggen Sie Ihre Konto ein und eine Frage oder Anfrage einreichen.
MfG
DurchDiesel
War dies hilfreich?
(1)|(0)I am living in Canada. Could you sent this chandelier for me like a gift, because i have to pay duty.
Thank you
Durchinna
Marking the package as gift can't ensure you not being charged for the tax. If you still want your order as gift, after placing the order, please log in your account on our site and go to My Orders, then click the related Order Number you need help with to submit a ticket for customer service. They will be glad to provide professional help.
DurchDale
War dies hilfreich?
(0)|(0)MODDERN CRYSTAL CHANDELIER 12 LIGHTS
DurchIRENE