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Kunden Fragen und Antworten

  • Alles | Faq | Produktbeschreibung | Versand oder zahlung | Kundenservice probleme

  • Is there any possible way I could purchase this dress?

    It is my life's dream to be married in this dream to be married in this dress on 12/13/14. This dress has the sleeves & neckline that I love. However I would need it much shorter as I am only 5 feet tall.
    Respectfully,
    Donna

    Durch Donna 10 / 10 / 2013

    We are still trying to restock it. But don't worry, please click In stock Notice beside the item picture, and log in your account. Thus once it is back, you will get an email.

    Durch Dale 10 / 10 / 2013 War dies hilfreich? (1) (0)

  • Hello... i want to bye this dress...

    Hello... i want to bye this dress...
    can you tell me in how many days i will have it at home? i will get engaged on 7.04.2013 and i need to know if i order it today, will i have it on time?
    Can the color be pearl pink not red?

    Durch Rovena 23 / 03 / 2013

    Please be kindly noted that as we require a tailoring period of 14-16 working days and shipping time of 3-8 days, if you order now, your package cannot arrive before 7 April 2013.
    Thank you for shopping with us:)

    Durch Smile 24 / 03 / 2013 War dies hilfreich? (0) (0)

  • Could we leave the sleaves off?

    The wedding is this summer and it would be too hot to wear this with these long sleeves. Could you just not sew them on or take them off?

    Durch Vicki 18 / 01 / 2013

    Thank you for your inquiry.
    The sleeves are not removable. Every designer has his unique design with the fixed design he choose, if change, it could not assume the same style as you see in the picture, once changed it could not be the same perfect effect as you imagine.

    Durch Joy 20 / 01 / 2013 War dies hilfreich? (0) (0)

  • Can the shoulder part of the dress made less puffy?

    I puffy part of the dress can it be make like a regular sleeve like the whole are in one size.

    Durch Muhubo 28 / 12 / 2012

    Thank you for inquiry. Every designer has his unique design, if change, it could not assume the same style as you see in the picture, so You’d better not change it, because it could not be the same perfect effect as you imagine. And after long term consideration, we could not change the style now. Your kindly understand will be highly appreciated!

    Durch Janey 28 / 12 / 2012 War dies hilfreich? (0) (0)

  • can this dress be ordered today in blushing pink?

    I'd like to order this dress today, if it's available in blushing pink.

    Durch Mary 22 / 12 / 2012

    Thank you for your inquiry.
    We are sorry that this dress has only Burgundy color available. But you can check this similar one:
    http://www.lightinthebox.com/Trumpet--Mermaid-V-neck-Court-Train-Chiffon-Over-Elastic-Satin-Evening-Dress--FSF08424-_p163090.html?pos=ultimately_buy_1
    This dress has Blushing Pink color for you to order.
    Hope you can enjoy shopping here.:)

    Durch Joy 23 / 12 / 2012 War dies hilfreich? (0) (0)

  • Hi, If I order this dress today, would I get it by December 17th? I'm travelling out of the UK on 18

    Hi, If I order this dress today being 5th Dec, would I get it by December 17th? I'm travelling out of the UK on 18th. Also, can you make the lenghth 56 inches instead at no extra cost? Thank You.

    Durch Tee 05 / 12 / 2012

    Thanks for your question.
    Please understand that as all our dresses are made to order from scratch, we require a tailoring period of 7-9 working days and a shipping time of 3-8 working days. We are sorry to say that if you ordered today, there’s a risk it might not reach you by December 17th as you requested.
    And please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way.
    Hope you enjoy shopping here.

    Durch Smiley 05 / 12 / 2012 War dies hilfreich? (0) (0)

  • Can the corsage at the waist be left off

    This dress is perfect except I do not like the corsage at the waist. As this is not an integral part of the dress can it be not added on at the final stage please.

    Durch Diana 23 / 10 / 2012

    Thanks for your question.
    We do not recommend removing the corsage since it is stitched to the dress, but maybe you can take it to the professional tailor's to see if it can be easily removed without damaging the fabric.
    Hope you enjoy shopping here.

    Durch Smile 23 / 10 / 2012 War dies hilfreich? (0) (1)

  • Dress

    Can you make this dress in a shorter lenght?

    Durch sue 15 / 10 / 2012

    Thanks for your question.
    We can not make the dress shorter and dress length will be exactly like the picture showed. Hope you enjoy shopping here!:)

    Durch Smile 15 / 10 / 2012 War dies hilfreich? (0) (0)

  • do you ship to singapore?

    i need a this dress for my prom night which is on 19 november. so, i'd like to ask if i were to pay except, will it reach to me before 19 november?

    Durch Farahxo 13 / 09 / 2012

    Yes, we can ship to Singapore. You just need to pay us the item price and shipping cost here, please click this link to check: http://www.lightinthebox.com/knowledge-base/c1229/a3021.html.
    Thanks for shopping with us! :)

    Durch Smile 13 / 09 / 2012 War dies hilfreich? (0) (0)

  • I love this red lace dress, but is there any way that you could make it without the sleeves?

    would the price also drop if we remove the sleeves?

    Durch Liza 12 / 09 / 2012

    Thanks for your question. Please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way.
    Hope you enjoy shopping here. :)

    Durch Smile 12 / 09 / 2012 War dies hilfreich? (0) (0)

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