There is nothing wrong with the bag, in fact it is superbly made, very sweet, right down to the cute little chain/satin handle.
The disappointment comes from the fact that the incorrect colour had been delivered. I ordered the colour pool so it would match my shoes to complete an outfit. The colour sent was a navy blue colour.
After contacting the customer service people I am delighted to say that not only have I been offered a couple of options as compensation, they have also recommended a bag in the specific colour to match my shoes. They were polite, helpful, speedy and courteous. I would not hesitate to recommend Light in the box for anyone to purchase items from and I'm just about to finalise my third purchase from them with the knowledge that I can expect exemplary service.