Estimado/a cliente,

Ante todo muchas gracias por su confianza e interés en Light in the Box.

Sentimos mucho pero tendríamos que informarle que según nuestra política de devolución, no aceptaríamos la devolución salvo en los casos particulares de abajo:
Cuestión de Calidad
Color Equivocado
Estilo Equivocado

Le agradecemos mucho su disculpas y comprensión.

También le aconsejaríamos cheuqear la tabla de talla antes de elegir una talla.

Un saludo cordial.


Atentamente,

Departamento de Atención al Cliente
Light in the box

porOlivia

Estimado/a Cliente
Hola.
Gracias por su interés en LightInTheBox.
Este vestido no viene con cancan, si lo quiere, por favor visite esta página:
http://www.lightinthebox.com/es/c/slips_4718
Saludos
LightInTheBox

porMercedes

In your case, I suggest you order the size which can meet her biggest measurement so that you can alter the other parts of the dress when you receive it. Girls grow fast. It's better bigger than smaller, right? Hope you enjoy shopping here with us:)

porDale

Every designer has his unique design, if change, it could not assume the same style as you see in the picture, so You’d better not change it, because it could not be the same perfect effect as you imagine. And after long term consideration, we could not change the style now.
Your kindly understand will be highly appreciated. Thank you!

porSmile

please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

porSmile

Estimado/a Cliente,
En relación a su consulta, le explicaríamos que para cada compra en nuestra págin necesita un plazo de tramitación y un plazo de envío.
Una vez confirmemos su pago, este producto necesita 13-15 días laborales de preparación, y luego lo recibirá en 3-6 días laborales(plazo de envío).
Atentamente tus amigos de Lightinthebox.com

porOlivia

Here is the way to help you check shipping cost:
1. Please kindly select all the desired items and quantity, then add them to your shopping cart.
2. Please scroll down your page, there you'll find the "estimated shipping costs" silver bar.
3. Click on the bar and choose shipping country to preview shipping method and shipping costs there.

We do not charge extra fees. You only need to pay the item price and the shipping cost to us. But sometimes the customs of your country may charge a little customs tax.
Since it's international transaction, there might be customs duties charged by the government. As we know, for most countries, the import duties will be about 5~20% of the product price.
It is always highly recommended that you consult your local customs for the accurate information for the customs duties.

Hope you enjoy your shopping with us.:)

porRita

Dear roberta,
For order tracking, please log in to “My Orders” to see if there are track numbers, or you can click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day.

porSmile

Dear liann,
As with any international shipment, taxes are charged (if any) by the local customs office in the recipient country. We have included a page on our site to inform customers about their responsibility for any taxes that might be charged on delivery. Please understand that every country has different policies regarding this and that we cannot predict or control this charge. Please refer to the following link:
http://www.lightinthebox.com/knowledge-base/c10/a29.html

porSmile

Ciao Antonio, questo abito purtroppo non supporta il confezionamento personalizzato.

porAlessia

Estimado/a Cliente
Hola.
Gracias por su interés en LightInTheBox.
Lamentamos que no ofrezcamos el servicio de hecho a medida para este modelo.
Saludos
LightInTheBox

porOlivia

Dear Ms P,
We are sorry that this dress is not available in custom sizes due to its design. Please compare your daughter's hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit her best. It’s usually best to go with the size matching the largest measurement (bust, waist or hip), and to round up if you’re between sizes. This will leave extra room for movement and alterations if needed.

Hope you enjoy shopping here:)

porSmile

Dear yara,
You can leace any questions here. And you can also talk to our online sales from the online chat. Thanks for your interests and hope you enjoy your shopping here:)

porSmile

Dear Chris,
So that we may address this matter quickly and conveniently, please log in to “My Orders”, click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.

porSmile

Dear denise rentschl,
It’s usually best to go with the size matching your largest measurement (bust, waist or hip), and to round up if you’re between sizes. This will leave extra room for movement and alterations if needed.

porSmile