Beautiful Faucet (we love it) but it leaks when turned on at the spout. It seems the 'O rings' used were the wrong size (too big) and when the spout was attached, it broke them. Lightinthebox would not assist as they have a 30 day policy. We could not report the problem until 5 weeks after receipt (as we had to wait for the bathroom reno to finish before installing and trying the faucet). Thank goodness my husband is a mechanic and is working on fixing it otherwise we would have no recourse.