Please kindly understand it that all of the dresses are made according to the picture on our website. No change of the design,material,length,sleeves or embellishment can be altered due to this reason. If you don't like this dress in this way, please narrow down the research and find your favorite on our website. Hope you enjoy shopping here with us:)

porDale

Thanks for your question.
Please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way.
If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
Hope you enjoy shopping here.

porSmiley

Thank you for your inquiry.
If you want it fit you perfectly, you can choose customer measurement and then contact our after sales department to alter it for you.
Hope you enjoy shopping here:)

porVeara

Thank you for inquiry. Our dress is true to the picture shoes and there is one ruffle on the wrap. Thank you for your understanding and hope you enjoy shopping here!

porJaney

We have no place for you to fill in your hollow to waist length and waist to hem length.You can tell us by submitting a ticket in your account after you place your order.

Thank you for your asking.

porSmile

Yes, your payment of order#12072418003010581 has been received. Your order is in process now. This dress is made to order from scratch. We will need a tailoring period of 7-9 working days and shipping time of 3-8 working days. Hope you enjoy your shopping here :)

porSmile

Dear Drania John,
For order tracking, please log in to “My Orders” to see if there are track numbers, or you can click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day.

porSmile

Liebe(r) Johanna Althaus,
loggen Sie sich bitte in Ihrem Konto ein, um die Lieferung für Ihre Bestellung zu verfolgen. Vielen Dank für Ihren Einkauf bei uns! Sollten Sie weitere Hilfe benötigen, nehmen Sie bitte mit unserem Kundenservice Kontakt auf. Sie werden Ihnen freundlich weiter helfen. Bitte loggen Sie sich in Ihr Konto ein um eine Frage oder Anfrage einzureichen.
MfG

porEmma

Dear Miriam,
Due to the Chinese New Year (January 23, 2012), We will need a tailoring period of 18-24 working days and shipping time of 3-8 days.

porSmile

Dear Andrea,
As with any international shipment, taxes are charged by the local customs office in the recipient country. We have included a page on our site to inform customers about their responsibility for any taxes that might be charged on delivery. Please understand that every country has different policies regarding this and that we cannot predict or control this charge.
http://www.lightinthebox.com/knowledge-base/c10/a29.html

Also, please be assured that customer satisfaction is our number one priority, and as such, we are pleased to offer a comprehensive return policy covering every item we sell. For more information, please visit the following link:
http://www.lightinthebox.com/index.php?main_page=return_policy

porSmile

Dear Deanna Weber,
We are located in China. Our dresses are made by professional tailors with first-class fabrics and techniques. So please be assured, the actual dresses will look just like what you see in the pictures.

If you order the swatches, please make sure the fabric and color is the one available for the dress you choose. The actual dress will come in the color which the fabric shows. Thank you for shopping with us:)

porSmile

Dear Betsy,
We will tailor the dress and the wrap according to the size you choose. See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]
Thank you for shopping with us :)

porSmile

Dear Betsy,
If you want to buy some samples, you may refer to the following link to order the fabric and color that you prefer.
http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Swatch_p84823.html
For your convenience, please view our color chart at the following link and choose a color you like from our color options:
http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
The dress price is currently USD146.99 (55% OFF). We offer different promotions during different periods, so the listed price may change from time to time. If you want to order the dress at a lower price, please check back to our website on a regular basis to see any future discounts and special promotions.

porSmile

Dear julie,
No, we are located in China and do not have stores in other countries where our customers can try on the dresses.
Please be sure to carefully check your measurements before placing the order. For your convenience, you may refer to the size chart provided in the link below:
http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

porSmile