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  • Todo | Preguntas Frecuentes | Descripción del producto | Envío o Pago | Problemas para servicio al cliente

  • dress

    good morning has my order been shipped

    por msbigsmooth 06 / 01 / 2016

    Responder(1)

    Por favor introduzca su respuesta.

    Please log in your account on our site and go to My Orders, then click the related Order Number you need help with to submit a ticket for customer service. They will be glad to provide professional help.

    por Madeline 07 / 01 / 2016 ¿Le sirve la respuesta? (0) (0)

  • The length on the charts is over the length I need which would be 50 inches or so.

    Can this be done or would I have to have it altered for the length after purchasing? Thank you.

    por Debora 06 / 06 / 2013

    Responder(1)

    Por favor introduzca su respuesta.

    Sorry, this dress is not available for custom size due to its design. In your case, I suggest you order the size which can meet your biggest measurement so that you can alter the other parts when it is delivered. Hope you enjoy shopping here with us:)

    por Dale 06 / 06 / 2013 ¿Le sirve la respuesta? (0) (0)

  • Underskirt

    Could you please suggest an underskirt for this dress to make the skirt section of the dress fall a little more like a wedding dress? Am very interested in buying this for my wedding.

    por Michma 10 / 05 / 2013

    Responder(1)

    Por favor introduzca su respuesta.

    Please be kindly noted that the following petticoat will go with the dress and make it fall like a wedding dress.
    http://www.lightinthebox.com/Nylon-Floor-length-Wedding-Petticoats--1082-9306-_p165644.html
    Thank you for shopping with us:)

    por Smile 12 / 05 / 2013 ¿Le sirve la respuesta? (0) (0)

  • Can you recommend a jacket to go with this dress?

    A-line Sweetheart Floor-length Stretch Satin Evening Dress (black top).

    por DW 09 / 05 / 2013

    Responder(1)

    Por favor introduzca su respuesta.

    Thank you for your inquiry. Please refer to the following link to choose the jacket which can meet your satisfaction:
    http://www.lightinthebox.com/narrow/jackets-wraps_v3341t0/satin_v3591t0/wraps_c4677
    Please feel free to ask if you have further questions.:)

    por Dale 09 / 05 / 2013 ¿Le sirve la respuesta? (0) (0)

  • Love this dress...says it comes in other colors..can the bodice be in a different color.

    Going to a wedding and don't want to wear the white.

    por Theresa Hand 27 / 02 / 2013

    Responder(1)

    Por favor introduzca su respuesta.

    Thanks for your question.
    Please kindly note that item come in white and black colors.
    And you can choose the bodice in black color.
    Hope you enjoy shopping here.

    por Smiley 28 / 02 / 2013 ¿Le sirve la respuesta? (0) (0)

  • I am 5ft11 will this dress be/can be made to suit my height?

    Sorry I am a first time possible Buyer, not sure how it works...
    Thank you
    Natalia.

    por Natalia 18 / 11 / 2012

    Responder(1)

    Por favor introduzca su respuesta.

    Yes, the dress can be made to fit your height.
    You can me measure your bust, waist, hips and hollow to floor and then compare them to our size chart, located in the middle of the page and then you can choose the right size which will fit you well.
    Thank you for your asking.

    por Smile 19 / 11 / 2012 ¿Le sirve la respuesta? (0) (0)

  • when i measure from the void to floor, does that allow for high heels

    when you measure the lenght of a dress from the void to the floor in bare feet, does that allow for 3" hight heels, for example the measurement would be 52 1/2" with heels on the floor length is 54 1/2" what measurement do you take.

    por paula 20 / 09 / 2012

    Responder(1)

    Por favor introduzca su respuesta.

    Thank you for your inquiry.
    for size measurement http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2
    strongly suggest you to take a look at this link there are detail guidance for size measurement there
    Hope you enjoy your shopping with Lightinthebox
    Best Regards

    por Smile 20 / 09 / 2012 ¿Le sirve la respuesta? (0) (0)

  • With the lace-up on the back of the dress, can it actually be tightened?

    I'm asking because i have a really small bust

    por Alison 10 / 09 / 2012

    Responder(1)

    Por favor introduzca su respuesta.

    Thanks for asking, yes, it can be tightened, you just need choose the right size at the item page

    por Smile 11 / 09 / 2012 ¿Le sirve la respuesta? (0) (0)

  • Can I pay extra to have this dress rushed to Hawaii and have it arrive before Sept. 22, 2012?

    This dress will be used in a wedding

    por Dayla Yamamoto 28 / 08 / 2012

    Responder(1)

    Por favor introduzca su respuesta.

    Thank you for your inquiry. We are sorry that the tailoring time is fixed and we cannot advance your order processing time.

    por Smile 28 / 08 / 2012 ¿Le sirve la respuesta? (0) (0)

  • Can i get this dress to my exact measurements? I cannot find the button for that option.

    I am a plus size and believe this dress would look great if measured to my body. I need this for my brothers wedding as i am the maid of honor.

    Also, the wedding is September 8, can i have it by then?

    por Dimi 31 / 07 / 2012

    Responder(1)

    Por favor introduzca su respuesta.

    We are sorry that this dress is not available in plus sizes and custom sizes due to its design. Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best. It’s usually best to go with the size matching your largest measurement (bust, waist or hip), and to round up if you’re between sizes. This will leave extra room for movement and alterations if needed.

    As we require a tailoring period of 20-23 working days and shipping time of 3-8 working days, there’s a chance your dress may not arrive by your deadline of September 8.
    While some customers may find their packages arrive sooner than the expected delivery date, please understand that we can only guarantee delivery within our stated tailoring and shipping times.

    por Smile 31 / 07 / 2012 ¿Le sirve la respuesta? (0) (0)

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