MARIA JOSÉ - Vestido de Damita de honor de Satén

FAQ Clientes

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• I received the dress and it is 4 dress sizes too big. Can I return it and get the correct size?

  If yes how do i return it and is there a charge? email berriosmaria002@yahoo.com

  por maria berrios 18 / 05 / 2012

  Dear Maria Berrips.
  For your issue, you can contact our customer services who are in charge with it.So that we may address this matter quickly and conveniently, please log in to “My Orders”, click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.
  
  

  por Smile 20 / 05 / 2012

  ¿Le sirve la respuesta? (0) (0)

• colour in Champagne

  Hi do you do this dress in champagne colour? when i look at the colours it doesnt give champagne as an option but it does say in the satins you can have champagne? please could you advise as soon as possible as i want to order two of them in champagne colour if possible.
  thanks
  sue

  por sue 05 / 03 / 2012

  Dear sue,
  Yes, it comes in champagne. You can choose from the color option chart ( the drop-down menu). Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

  por Smile 06 / 03 / 2012

  ¿Le sirve la respuesta? (0) (0)

• Can we get sleeves on this dress & does it come in taffeta material

  Can we get sleeves on this dress & does it come in taffeta material

  por Audrey Schlatte 13 / 02 / 2012

  Dear Audrey Schlatte,
  The dress is made of satin. And please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

  por Smile 13 / 02 / 2012

  ¿Le sirve la respuesta? (1) (0)

• Do you have a picture of this dress in Royal blue with ivory sash please?

  Can this be made for bridesmaides aged 16, 12, 8 and 6?

  por Joanne 17 / 01 / 2012

  Dear Joanne,
  The photos displayed on our site are everything we currently have available. We aim to provide all the info you need on the product pages. Sorry for any inconvenience caused. Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2
  
  And this dress comes in from size J4 to J16. Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
  
  See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  por Smile 17 / 01 / 2012

  ¿Le sirve la respuesta? (0) (0)

• todos| faq| descripción del producto| envío o pago| cuestión del servicio al cliente

• todos| faq| descripción del producto| envío o pago| cuestión del servicio al cliente

  Mostrar todas las respuestas Ocultar todas las respuestas

• I received the dress and it is 4 dress sizes too big. Can I return it and get the correct size?

  If yes how do i return it and is there a charge? email berriosmaria002@yahoo.com

  por maria berrios 18 / 05 / 2012

  Dear Maria Berrips.
  For your issue, you can contact our customer services who are in charge with it.So that we may address this matter quickly and conveniently, please log in to “My Orders”, click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.
  
  

  por Smile 20 / 05 / 2012

  ¿Le sirve la respuesta? (0) (0)

• colour in Champagne

  Hi do you do this dress in champagne colour? when i look at the colours it doesnt give champagne as an option but it does say in the satins you can have champagne? please could you advise as soon as possible as i want to order two of them in champagne colour if possible.
  thanks
  sue

  por sue 05 / 03 / 2012

  Dear sue,
  Yes, it comes in champagne. You can choose from the color option chart ( the drop-down menu). Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

  por Smile 06 / 03 / 2012

  ¿Le sirve la respuesta? (0) (0)

• Do you have a picture of this dress in Royal blue with ivory sash please?

  Can this be made for bridesmaides aged 16, 12, 8 and 6?

  por Joanne 17 / 01 / 2012

  Dear Joanne,
  The photos displayed on our site are everything we currently have available. We aim to provide all the info you need on the product pages. Sorry for any inconvenience caused. Please click the following link for further information about the dress color, and then choose "Color Chart".
  http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2
  
  And this dress comes in from size J4 to J16. Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
  
  See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

  por Smile 17 / 01 / 2012

  ¿Le sirve la respuesta? (0) (0)

• todos| faq| descripción del producto| envío o pago| cuestión del servicio al cliente

• todos| faq| descripción del producto| envío o pago| cuestión del servicio al cliente

  Mostrar todas las respuestas Ocultar todas las respuestas

• Can we get sleeves on this dress & does it come in taffeta material

  Can we get sleeves on this dress & does it come in taffeta material

  por Audrey Schlatte 13 / 02 / 2012

  Dear Audrey Schlatte,
  The dress is made of satin. And please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

  por Smile 13 / 02 / 2012

  ¿Le sirve la respuesta? (1) (0)

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