Cerebro Neige - Tablette Android Ecran Tactile 8 pouces Android 2.2 (wifi, 800 MHz)

Questions & Réponses des clients

• tous les| faqs| description du produit| expédition ou paiement| problèmes de service à la clientèle.

  Afficher toutes les réponses Masquer toutes les réponses

• je n arrive pas a alumer ma tablette je l ai recu il y a une heure et je pete les plons

  je ne sais pas quel et le probleme mais ca ne s alume pas du tout depuis tout a l heure que j essaye et le manuel n est meme pas en francais y a t il une solution

  Par gros probleme 20 / 01 / 2012

  "Bonjour,
  Si vous avez une question d'après-vente, merci de soumettre une question ici:
  https://www.lightinthebox.com/fr/index.php?main_page=ticket_center.
  Le service clientèle vous répond immédiatement dès qu'il reçoit votre question.
  Cordialement"
  

  Par Olivia 21 / 01 / 2012

  Est-ce utile ? (0) (0)

• demarage tablet

  bonjour
  je n'arrive plus a demarrer ma tablet cerebro android 2.2 que j'ai achete chez vous il y a 15 jours.veuillez me dire ce que je dois faire merci

  Par baccouche georg 28 / 11 / 2011

  Bonjour,
  nous sommes désolé pour votre problème, merci de soumettre une question ici:
  https://www.lightinthebox.com/fr/index.php?main_page=ticket_center. Le service clientèle vous répond immédiatement dès qu'il reçoit votre question.
  Cordialement
  

  Par Yolanda 28 / 11 / 2011

  Est-ce utile ? (1) (0)

• tablet android cerebro 2.2

  bonjour
  j'ai achete chez vous une tablet cerebre android 2.2 et au bout de 15 jours elle ne demarre plus je pense qu'elle s'est deprogrammee et je voudrais savoir comment vous la renvoyer soit pour la reprogrammer soit la changer car elle est sous garantie.
  
  Numéro de commande: 1110300201975135
  Date de commande: 30/10/2011
  cordialement

  Par baccouche geor 27 / 11 / 2011

  Bonjour,
  Nous sommes désolés pour votre problème, merci de soumettre une question ici:
  https://www.lightinthebox.com/fr/index.php?main_page=ticket_center. Le service clientèle vous répond immédiatement dès qu'il reçoit votre question.
  Cordialement

  Par Yolanda 29 / 11 / 2011

  Est-ce utile ? (1) (0)

• HI! Does this tablet have a webcam? I would be buying it simply for skype.

  I want to buy a tablet primarily for video calling on skype. Can you please advise on whether this tablet has a webcam or possibly suggest the best tablet for this operation?
  Thanks.

  Par Lisa 16 / 05 / 2012

  Dear Lisa,
  No, this tablet does not come with a camera.
  If you want the tablet to make Skype video calls, please visit the following tablet:
  http://www.lightinthebox.com/pylon-8-inch-capacitive-android-4-0-tablet-with-5-points-touch-8gb-1-2ghz-hdmi-out-3g-capability_p285109.html
  Thank you for shopping with us:)

  Par Smile 17 / 05 / 2012

  Est-ce utile ? (0) (0)

• ofrecen algun tipo de descuento para la compra de 5 unidades

  ofrecen algun tipo de descuento para la compra de 5 unidades

  Par felipe 13 / 05 / 2012

  Estimado/a Cliente
  Hola.
  Gracias por su interés en LightInTheBox.
  Si necesita usted un montón del producto, por favor haga clic en "Solicitud Presupuesto Mayoristas" y rellene el formulario.
  Vamos a conectarle dentro de poco con los detalles necesitados.
  http://s16.postimage.org/95bsvqx0z/2012_03_30_10_10_16.png
  Saludos
  LightInTheBox

  Par Rebeca 13 / 05 / 2012

  Est-ce utile ? (0) (0)

• ¿cual va ha ser el coste de envio final a Zaragoza, spain. Incluyendo todos los gastos?

  -manipulacion.
  -envio
  -aduanas
  -etc

  Par susana 16 / 04 / 2012

  Estimado/a Cliente,
  Hola.
  Gracias por su interés en LightInTheBox.
  Para conocer los gastos de envío, visite esta página por favor:
  http://www.lightinthebox.com/es/knowledge-base/?pg=kb.page&chapter=1037&id=2572
  La normativa aduanera es muy dinámica y depende de cada producto y país, por lo que no podemos ofrecerle información detallada al respecto. Hay clientes que pagan la aduan y otros no.
  Para conocer las poíticas de aduana, por favor visite esta página:
  http://help.lightinthebox.com/es/index.php?pg=kb.page&chapter=1043&id=2592
  Saludos de LightInTheBox
  
  

  Par Olivia 19 / 04 / 2012

  Est-ce utile ? (0) (0)

• Shipping cost

  Is it possible to ship this item in DRC (Democratic Republic of Congo) ? if yes what is the shipping cost and duration.
  
  is it possible to ship through DHL ?

  Par Alex 21 / 03 / 2012

  Dear Alex,
  Yes, we can ship your order to DRC.
  The shipping time depends on the shipping method you choose. On average, we require an order processing time of 2-4 working days.
  For more information, please refer to the following link:
  http://www.lightinthebox.com/index.php?main_page=knowledgebase&pg=kb.page&chapter=6&id=1233
  Shipping rates to DRC depends on the weight of the package, the distance to the shipping address, and the shipping method chosen. To get an idea of how much it will cost to ship to your country, add the items you want to your cart and scroll down to “Estimate Shipping Costs” tool. Using this feature is for your reference only and in no way obligates you to purchase.
  The carrier depends on the shipping method our customers choose. We do not have specific carriers for specific items. If you have a special request, you can log in to “My Orders,” open your order and use the links on the Order Details page to submit a request explaining your preference. A Customer Service representative will respond within 1 working day.
  Thank you for shopping with us:)

  Par Smile 21 / 03 / 2012

  Est-ce utile ? (0) (0)

• is there any additional charges upon delivery of the order. i am in italy, if there is, can you giv

  e me an idea how much would it be? thank you so much.

  Par viel 30 / 12 / 2011

  Dear Viel,
  As with any international shipment, taxes are charged by the local customs office in the recipient country. We have included a page on our site to inform customers about their responsibility for any taxes that might be charged on delivery. Please understand that every country has different policies regarding this and that we cannot predict or control this charge.
  http://www.lightinthebox.com/knowledge-base/c10/a29.html
  

  Par Smile 30 / 12 / 2011

  Est-ce utile ? (1) (0)

• me gustaria saber si el producto contiene realmente lo k pone, ya que e leido en foros que estas tab

  me gustaria saver donde esta fabricada su modelo ,pork e oido rumores de k nada de estas tablect e cierto ni su sistema android no es un 2.2 ni su procesador

  Par chule 28 / 12 / 2011

  Estimado/a Cliente
  Hola.
  Gracias por su interés en LightInTheBox.
  Este model se fabrica en Shenzhen, China.
  El sistema es Android 2.2, no se preocupe por eso.
  Todas las descripciones son reales.
  Saludos
  LightInTheBox

  Par Olivia 28 / 12 / 2011

  Est-ce utile ? (0) (0)

• do this tablet has or can download 10.1 flash.

  Because I'm the process in ordering another tablet, just wondering to if u can change my order. Or can u direct me one that is no more then $120.00 including shipping.

  Par Carson 25 / 12 / 2011

  Dear Carson,
  This tablet allows you to download Flash player 10.1.
  The shipping costs differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen. To get an idea of how much it will cost to ship to your country, add the items you want to your cart and scroll down to “Estimate Shipping Costs” tool. Using this feature is for your reference only and in no way obligates you to purchase.
  If you want to change your order, please contact the customer service team as soon as possible. Please log in to “My Orders,” click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. Thank you for shopping with us:)

  Par Smile 27 / 12 / 2011

  Est-ce utile ? (1) (0)

• tous les| faqs| description du produit| expédition ou paiement| problèmes de service à la clientèle.

• tous les| faqs| description du produit| expédition ou paiement| problèmes de service à la clientèle.

  Afficher toutes les réponses Masquer toutes les réponses

• je n arrive pas a alumer ma tablette je l ai recu il y a une heure et je pete les plons

  je ne sais pas quel et le probleme mais ca ne s alume pas du tout depuis tout a l heure que j essaye et le manuel n est meme pas en francais y a t il une solution

  Par gros probleme 20 / 01 / 2012

  "Bonjour,
  Si vous avez une question d'après-vente, merci de soumettre une question ici:
  https://www.lightinthebox.com/fr/index.php?main_page=ticket_center.
  Le service clientèle vous répond immédiatement dès qu'il reçoit votre question.
  Cordialement"
  

  Par Olivia 21 / 01 / 2012

  Est-ce utile ? (0) (0)

• demarage tablet

  bonjour
  je n'arrive plus a demarrer ma tablet cerebro android 2.2 que j'ai achete chez vous il y a 15 jours.veuillez me dire ce que je dois faire merci

  Par baccouche georg 28 / 11 / 2011

  Bonjour,
  nous sommes désolé pour votre problème, merci de soumettre une question ici:
  https://www.lightinthebox.com/fr/index.php?main_page=ticket_center. Le service clientèle vous répond immédiatement dès qu'il reçoit votre question.
  Cordialement
  

  Par Yolanda 28 / 11 / 2011

  Est-ce utile ? (1) (0)

• tablet android cerebro 2.2

  bonjour
  j'ai achete chez vous une tablet cerebre android 2.2 et au bout de 15 jours elle ne demarre plus je pense qu'elle s'est deprogrammee et je voudrais savoir comment vous la renvoyer soit pour la reprogrammer soit la changer car elle est sous garantie.
  
  Numéro de commande: 1110300201975135
  Date de commande: 30/10/2011
  cordialement

  Par baccouche geor 27 / 11 / 2011

  Bonjour,
  Nous sommes désolés pour votre problème, merci de soumettre une question ici:
  https://www.lightinthebox.com/fr/index.php?main_page=ticket_center. Le service clientèle vous répond immédiatement dès qu'il reçoit votre question.
  Cordialement

  Par Yolanda 29 / 11 / 2011

  Est-ce utile ? (1) (0)

• HI! Does this tablet have a webcam? I would be buying it simply for skype.

  I want to buy a tablet primarily for video calling on skype. Can you please advise on whether this tablet has a webcam or possibly suggest the best tablet for this operation?
  Thanks.

  Par Lisa 16 / 05 / 2012

  Dear Lisa,
  No, this tablet does not come with a camera.
  If you want the tablet to make Skype video calls, please visit the following tablet:
  http://www.lightinthebox.com/pylon-8-inch-capacitive-android-4-0-tablet-with-5-points-touch-8gb-1-2ghz-hdmi-out-3g-capability_p285109.html
  Thank you for shopping with us:)

  Par Smile 17 / 05 / 2012

  Est-ce utile ? (0) (0)

• me gustaria saber si el producto contiene realmente lo k pone, ya que e leido en foros que estas tab

  me gustaria saver donde esta fabricada su modelo ,pork e oido rumores de k nada de estas tablect e cierto ni su sistema android no es un 2.2 ni su procesador

  Par chule 28 / 12 / 2011

  Estimado/a Cliente
  Hola.
  Gracias por su interés en LightInTheBox.
  Este model se fabrica en Shenzhen, China.
  El sistema es Android 2.2, no se preocupe por eso.
  Todas las descripciones son reales.
  Saludos
  LightInTheBox

  Par Olivia 28 / 12 / 2011

  Est-ce utile ? (0) (0)

• do this tablet has or can download 10.1 flash.

  Because I'm the process in ordering another tablet, just wondering to if u can change my order. Or can u direct me one that is no more then $120.00 including shipping.

  Par Carson 25 / 12 / 2011

  Dear Carson,
  This tablet allows you to download Flash player 10.1.
  The shipping costs differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen. To get an idea of how much it will cost to ship to your country, add the items you want to your cart and scroll down to “Estimate Shipping Costs” tool. Using this feature is for your reference only and in no way obligates you to purchase.
  If you want to change your order, please contact the customer service team as soon as possible. Please log in to “My Orders,” click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. Thank you for shopping with us:)

  Par Smile 27 / 12 / 2011

  Est-ce utile ? (1) (0)

• How do I download from the google andriod market using this tablet? Is that market available?

  I am trying to download games but am unable to do so.

  Par Unhappy 24 / 12 / 2011

  Dear customer,
  This tablet has installed the Google Android market and you can download the apps from Android market.
  You can register the market with your Gmail account. If you still have problems with the use of Android market, please log in to “My Orders,” click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.

  Par Smile 25 / 12 / 2011

  Est-ce utile ? (0) (0)

• Do the Cerebro Snow 8in have an SD card slot for additional memory?

  Do the Cerebro Snow 8in have an SD or micro SD card slot for additional memory?

  Par JRutledge 22 / 12 / 2011

  Dear JRutledge,
  Yes, this tablet has a Micro SD card slot for additional memory (16GB Max).
  Thank you for shopping with us:)

  Par Smile 22 / 12 / 2011

  Est-ce utile ? (1) (0)

• Hola: ¿Se puede conectar a un modem USB 3G? Gracias

  Hola: ¿Se puede conectar a un modem USB 3G? Gracias

  Par Pedro B. 13 / 12 / 2011

  Estimado/a Cliente
  Hola.
  Gracias por su interés en LightInTheBox.
  Sí, este producto soporta 3G dongle (USB Modem)
  Saludos
  LightInTheBox

  Par Mercedes 21 / 12 / 2011

  Est-ce utile ? (0) (0)

• Does the Celebro Snow 8 in tablet have a camera in it??

  Does the Celebro Snow 8 in tablet have a camera in it?? It seems to have everything and I am hoping that it has that too.

  Par kellee 12 / 12 / 2011

  Dear kellee,
  No, this tablet does not come with a camera. If you want to have a built-in camera, please refer to some another tablets besides the Cerebro tablets on our website:
  http://www.lightinthebox.com/c/android-tablets_4781
  Thank you for shopping with us:)

  Par Smile 12 / 12 / 2011

  Est-ce utile ? (1) (0)

• tous les| faqs| description du produit| expédition ou paiement| problèmes de service à la clientèle.

  Afficher toutes les réponses Masquer toutes les réponses

• ¿cual va ha ser el coste de envio final a Zaragoza, spain. Incluyendo todos los gastos?

  -manipulacion.
  -envio
  -aduanas
  -etc

  Par susana 16 / 04 / 2012

  Estimado/a Cliente,
  Hola.
  Gracias por su interés en LightInTheBox.
  Para conocer los gastos de envío, visite esta página por favor:
  http://www.lightinthebox.com/es/knowledge-base/?pg=kb.page&chapter=1037&id=2572
  La normativa aduanera es muy dinámica y depende de cada producto y país, por lo que no podemos ofrecerle información detallada al respecto. Hay clientes que pagan la aduan y otros no.
  Para conocer las poíticas de aduana, por favor visite esta página:
  http://help.lightinthebox.com/es/index.php?pg=kb.page&chapter=1043&id=2592
  Saludos de LightInTheBox
  
  

  Par Olivia 19 / 04 / 2012

  Est-ce utile ? (0) (0)

• Shipping cost

  Is it possible to ship this item in DRC (Democratic Republic of Congo) ? if yes what is the shipping cost and duration.
  
  is it possible to ship through DHL ?

  Par Alex 21 / 03 / 2012

  Dear Alex,
  Yes, we can ship your order to DRC.
  The shipping time depends on the shipping method you choose. On average, we require an order processing time of 2-4 working days.
  For more information, please refer to the following link:
  http://www.lightinthebox.com/index.php?main_page=knowledgebase&pg=kb.page&chapter=6&id=1233
  Shipping rates to DRC depends on the weight of the package, the distance to the shipping address, and the shipping method chosen. To get an idea of how much it will cost to ship to your country, add the items you want to your cart and scroll down to “Estimate Shipping Costs” tool. Using this feature is for your reference only and in no way obligates you to purchase.
  The carrier depends on the shipping method our customers choose. We do not have specific carriers for specific items. If you have a special request, you can log in to “My Orders,” open your order and use the links on the Order Details page to submit a request explaining your preference. A Customer Service representative will respond within 1 working day.
  Thank you for shopping with us:)

  Par Smile 21 / 03 / 2012

  Est-ce utile ? (0) (0)

• is there any additional charges upon delivery of the order. i am in italy, if there is, can you giv

  e me an idea how much would it be? thank you so much.

  Par viel 30 / 12 / 2011

  Dear Viel,
  As with any international shipment, taxes are charged by the local customs office in the recipient country. We have included a page on our site to inform customers about their responsibility for any taxes that might be charged on delivery. Please understand that every country has different policies regarding this and that we cannot predict or control this charge.
  http://www.lightinthebox.com/knowledge-base/c10/a29.html
  

  Par Smile 30 / 12 / 2011

  Est-ce utile ? (1) (0)

• ¿El precio viene indicado en el paquete?

  El paquete lo va a recibir mi madre en su casa como regalo, y quisiera saber si viene el precio en la caja o no, para pedirles por favor que no venga, ya que es un regalo y no quiero que mi madre sepa cuanto ha costado. gracias y un saludo.

  Par Ricardo 17 / 11 / 2011

  Estimado/a Cliente
  Hola.
  Gracias por su interés en LightInTheBox.
  Sí, el paquete viene con una lista de precio.
  Sentimos por las molestias.
  Saludos
  LightInTheBox
  

  Par Mercedes 24 / 11 / 2011

  Est-ce utile ? (1) (0)

• Shipping price

  How much is shipping to Glasgow, Scotland and is the price including TAX ?

  Par M.Kent 17 / 11 / 2011

  Dear M. Kent,
  The shipping cost to Glasgow depends on the shipping method you choose. If you choose Expedited Shipping (3 - 5 days), it will cost £ 11.71 (50% OFF) and if you choose Standard Shipping (6 - 8 days), it will be £ 12.86 (40% OFF). The price you pay on our website does not include the tax.
  As with any international shipment, taxes are charged by the local customs office in the recipient country. We have included a page on our site to inform customers about their responsibility for any taxes that might be charged on delivery. Please understand that every country has different policies regarding this and that we cannot predict or control this charge.
  http://www.lightinthebox.com/index.php?main_page=knowledgebase&pg=kb.page&chapter=6&id=1231
  Thank you for shopping with us:)

  Par Smile 17 / 11 / 2011

  Est-ce utile ? (0) (1)

• tous les| faqs| description du produit| expédition ou paiement| problèmes de service à la clientèle.

  Afficher toutes les réponses Masquer toutes les réponses

• ofrecen algun tipo de descuento para la compra de 5 unidades

  ofrecen algun tipo de descuento para la compra de 5 unidades

  Par felipe 13 / 05 / 2012

  Estimado/a Cliente
  Hola.
  Gracias por su interés en LightInTheBox.
  Si necesita usted un montón del producto, por favor haga clic en "Solicitud Presupuesto Mayoristas" y rellene el formulario.
  Vamos a conectarle dentro de poco con los detalles necesitados.
  http://s16.postimage.org/95bsvqx0z/2012_03_30_10_10_16.png
  Saludos
  LightInTheBox

  Par Rebeca 13 / 05 / 2012

  Est-ce utile ? (0) (0)

• dose it support youtube ??

  dose it support youtube and video game ? or movies ?

  Par sara 01 / 12 / 2011

  Dear Sara,
  Yes, this tablet supports videos on Youtube.com, video games and movies.Thank you for shopping with us:)

  Par Smile 02 / 12 / 2011

  Est-ce utile ? (1) (1)

• Difficulty to download market apps

  I can't download android applications from the market even if i have sing in with the relevant "android market" icon. When I select an application to download I see the message that the internet connection is disconnected. How can I overpass this message???
  I have also tried to download from another computer applications and then load thru sd card but my tablet is being treated as a mobile phoe.
  
  Plse assist and thank you in advance

  Par Katerina 17 / 11 / 2011

  Dear Katerina,
  When you download the apps from Android market, please make sure that this tablet get access to the Internet., which means that you need to turn on the wireless network. Otherwise, you cannot download the apps from the Android market. Thank you for shopping with us:)

  Par Smile 17 / 11 / 2011

  Est-ce utile ? (0) (1)

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