28 August 2014). I'm not sure what happened to my first customer compliant, probably lost in cyber space. But since posting my review, I received a response the next day. That alone made me satisfied. In their response, I was offered a full refund for my dress and wrap (which also didn't fit). Or partial if I keep the dress/wrap. I decided to keep the dress and wrap. I had the wrap altered already and it's a mass improvement! Once the dress is altered, I'll post another update.