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Questions & Réponses des clients

  • Tous les | FAQs | Description du produit | Expédition ou Paiement | Question au service client

  • faut-il mettre un juppon sous cette robe?

    c'est une robe siréne donc je souhaiterais savoir si il est necessaire de mettre un juppon pour cette robe? Et est-ce que c'est possible de rajouter des strass sur la robe ?

    par donia 09 / 10 / 2012

    Bonjour,

    Oui, il faut un jupon sous cette robe. Vous pouvez trouver le jupon dans les liens ci-dessous.

    http://www.lightinthebox.com/fr/barbie---robe-de-mariee-taffetas_p173013_pick_list.html

    http://www.lightinthebox.com/fr/nylon---tulle-Jupon-de-mariage-rez-longueur--0061-3-_p155989.html?currency=EUR

    par Valentine 09 / 10 / 2012 Est-ce utile ? (0) (0)

  • подскажите пожалуйста, при обхвате бедер 96 см подойтет ли 4 размер платья?

    подскажите пожалуйста, я ношу обычный размер S, обхват бедер в самой широкой части 96 см. подойдет ли 4 размер платья?

    par Евгения 07 / 02 / 2015

    Пожалуйста, обратите внимание на гид по определению размеров ниже: http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3
    Благодарим за покупки с нами.

    par Vivien 07 / 02 / 2015 Est-ce utile ? (0) (0)

  • can you order this dress in black

    Can you order this dress in black.

    par Ratliff 06 / 01 / 2015

    Sorry, the dress is not available in black.
    Thank you for your inquiry.

    par Haley 06 / 01 / 2015 Est-ce utile ? (0) (0)

  • Is there anyway to add a navy blue sash with beading detail to this?

    Maybe some bead work to the bust also??

    par Shalisa 15 / 02 / 2013

    Thanks for your question.
    Please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way.
    If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
    Hope you enjoy shopping here.

    par Smiley 17 / 02 / 2013 Est-ce utile ? (0) (0)

  • Please can this dress be sewn with a short sleeve.

    How much would it cost and how many days would it take to be delivered.

    Thanks.

    par Mary M 30 / 01 / 2013

    Thanks for your question.
    Please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way.
    Because shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.
    You can calculate the cost by following these steps:
    1. Add the item you want to your shopping cart.
    2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
    3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.
    Please kindly note that we will need a tailoring period of 16-19 business days and shipping time of 3-8 business days for that dress because it is made from scratch.
    Hope you enjoy shopping here.

    par Smiley 30 / 01 / 2013 Est-ce utile ? (0) (0)

  • I found this when I google image searched the name of your dress...just letting you know!

    http://magicvit.com/pt/vestidos-noiva/100003-trumpet-mermaid-sweetheart-court-train-taffeta-wedding-dress.html

    par Laura 10 / 12 / 2012

    Thank you very much for your notice. We will take care of it.
    LightInTheBox.com has discovered some websites using LightInTheBox.com images and branding to sell imitation products. To be certain you are getting a high-quality tailored garment, please purchase directly from the LightInTheBox.com website.

    Hope you enjoy your shopping with us.:)

    par Rita 10 / 12 / 2012 Est-ce utile ? (0) (0)

  • I am 5'11" could I get away with the length on this dress???

    I am 5'11" could I get away with the length on this dress???

    par Tall Girl 28 / 06 / 2012

    Dear Tall Girl,
    Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.

    See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

    par Smile 29 / 06 / 2012 Est-ce utile ? (0) (0)

  • question

    Hi, i like this dress however was wandering if you could but a lace up back on it?

    thanks

    par Georgina 15 / 04 / 2012

    Dear Georgina,
    No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
    For example, for wedding dress with lace back, please refer to the link:
    http://www.lightinthebox.com/narrow/lace-up_v1617t0/wedding-dresses_c1181

    par Smile 16 / 04 / 2012 Est-ce utile ? (0) (0)

  • Can this dress be done rush order and I pay an additional charge? The wedding is on April 20, 2012

    Can this dress be done rush order and I pay an additional charge? The wedding is on April 20, 2012.

    par Natasha 08 / 04 / 2012

    Dear Natasha,
    Please understand that as all our dresses are made to order from scratch, we require a tailoring period of 17-22 working days and a shipping time of 3-8 days. Unfortunately we cannot rush orders for our made-to-order dresses, since we receive and process many orders on a daily basis and cannot risk compromising quality.

    par Smile 09 / 04 / 2012 Est-ce utile ? (0) (0)

  • Hi, is it possible to get this dress with a lace up back and to abit of bead work and crystals?

    Hi, is it possible to get this dress with a lace up back and to abit of bead work and crystals?

    par Paulyn 13 / 03 / 2012

    Dear Paulyn,
    No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
    For example, for wedding dress with lace back, please refer to the link:
    http://www.lightinthebox.com/narrow/lace-up_v1617t0/wedding-dresses_c1181

    par Smile 13 / 03 / 2012 Est-ce utile ? (0) (0)

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