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  • Tous les | FAQs | Description du produit | Expédition ou Paiement | Question au service client

  • Configure the camera

    Hi, I am interested in your camera however, is this camera just plug and play or I have to a special setting to my router?

    If special configuration is required, do I have to pay for the service?

    Thanks, appreciate your reply.

    par How to set up 08 / 10 / 2012

    Thanks for contacting us. For setting up, you just need to enter the IP addresses we send you, then it will work. Hope you enjoy shopping here.

    par Smile 09 / 10 / 2012 Est-ce utile ? (0) (0)

  • Is it cordless?

    I would like to purchase this item for outside on my roof. Is it cordless? I see it says wireless but I see cords in the pictures.

    par Hope 06 / 10 / 2012

    This item is wireless. But it need to plug in the outlet to work all the time. Hope you enjoy shopping here! :)

    par Smile 10 / 10 / 2012 Est-ce utile ? (0) (0)

  • How to setup my dyndns account to Wanscam?

    Hi!

    1) I just bought a Wanscamthis product and it works great.But I cannot setup the dyndns account in the Wanscam interface.
    I have a user.dyndns.info account and I portforward the wanscam to port 8082.
    All the other ip cams work great with dyndns.I bought another one weatherproof and it connects to my dyndns.
    I choose dyndns server, user : and host as user.dyndns.info.
    But in Wanscam interface it says that there are net "Errors in Network Communication" at dyndns device info.

    I have tried evverything with no luck. I have entered dyndns username and password of course.

    2) Another problem is that I cannot use mail settings thus I think these are the correct ones.


    Please help!

    # #

    par NaThAN 05 / 10 / 2012

    So that we may address this matter quickly and conveniently, please log in to “My Orders”, click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.

    par Smile 07 / 10 / 2012 Est-ce utile ? (0) (0)

  • how do i connect to smart phone

    how do iconnect my wanscam to smart phone

    par tony 04 / 10 / 2012

    Thanks for your question.
    You can use your iPhone, Windows Mobile, Symbian, or Android Phone to log in to this Security night vision IP camera and monitor on the go, even in when on the road in your car.
    Hope you like it.

    par Smile 04 / 10 / 2012 Est-ce utile ? (0) (5)

  • Binnen-buiten

    Beste,

    Is het beeld duidelijk als ik deze camera voor binnen naar buiten richt.
    Zorgt het glas van raam voor minder duidelijk beeld?

    Groeten Meis

    par Meis 03 / 10 / 2012

    Beste Meis,

    Ja, voor het beste beeld kan je het best op onze website een camera uitzoeken die geschikt is voor gebruik buitenshuis.

    par Jeroen 08 / 10 / 2012 Est-ce utile ? (0) (0)

  • I need to extend the power lead from the camera.

    Can you please tell me what size the connector is please is it 2.1 mm or 2.5 mm. Many thanks.

    par Steve 29 / 09 / 2012

    Thank you for your inquiry.

    It is 2.1 mm
    Hope enjoy your shopping with Lightinthebox.

    par Smile 01 / 10 / 2012 Est-ce utile ? (0) (0)

  • I am responding to a question posted by Nacer who does not have power output for the transformer to

    power the camera. You can purchase a separate rechargeable 5 V battery for that purpose.

    par Danny Yeung 28 / 09 / 2012

    Thank you for your inquiry. Sorry that this item could not be charged by batteries. Hope you enjoy your shopping here.

    par Smile 02 / 10 / 2012 Est-ce utile ? (0) (0)

  • Does this camera require a computer running to monitor the camera after it is set up?

    I have a situation in a second home where I have a router & internet but no computer. I bring it each time I come. I want to monitor this property remotely but I would rather not leave a computer there when I am not there.

    par Chris Klajbor 26 / 09 / 2012

    Thank you for your inquiry. This wireless IP camera will not need a computer at hand after it is set up. You could connect it by wifi. This one is a good choice for you. Hope you enjoy your shopping here:)

    par Smile 26 / 09 / 2012 Est-ce utile ? (0) (0)

  • How is the audio?

    Can you really hear conversations when you are watching a recording from inside the house? What is the range? Will it pick up talking from 30' away?

    par Audio 26 / 09 / 2012

    Yes, you can hear the conversation when you are watching the recordings. The range depends on the voice of the conversation. If the people who are doing the conversation are near the camera, then you can hear it.

    Hope you enjoy your shopping here.:)

    par Smile 26 / 09 / 2012 Est-ce utile ? (0) (0)

  • Can I store recorded videos using Cloud or do I need to purchase a DVR for home use to record? I app

    Can i install multiple cameras in my office or home?

    par Danny Yeung 25 / 09 / 2012

    No, you need not buy a DVR for home use. You could just buy a IP camera which have the function of recording. So you could store the videos in your SD card. And if you want multiple cameras in your office or home, I suggest you to purchase a CCTV camera. Hope you enjoy your shopping with us.

    par Smile 26 / 09 / 2012 Est-ce utile ? (0) (0)

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