Questions et Réponses pour Wanscam - caméra de surveillance IP sans fil avec contrôle d'angle (détection de mouvement, vision nocturne, DDNS gratuit)

Tous les | FAQs | Description du produit | Expédition ou Paiement | Question au service client
impossible d'accéder avec ie8

Bonjour,
Lorsque j'essaie d'accéder au web ui par ie8 (nécessaire pour avoir toutes les options), il y a systématiquement redirection search, comme si le browser refuse d'accéder!!!
Comment dois-je m'y prendre pour avoir accès sous IE8?
Merci d'avance pour votre aide.

par Philippe 14 / 06 / 2012

Chère cliente, cher client,
Pour les questions après vente, veuillez contacter notre SAV. Pour plus d'information, veuillez consulter cette page:
http://www.lightinthebox.com/fr/knowledge-base/c1023/a2908.html
Cordialement

par Rebeca 14 / 06 / 2012 Est-ce utile ? (0) (2)
installation software

Hi, I just received this Wascam camera. My laptop doesn't have CD player, so I can't load the installation CD. Is it possible to have the installation software sent electronically? Thanks

par Guido 21 / 05 / 2013

Please download the software on the CD from the following link:
https://www.lightinthebox.com/download/26607b0d-1ef4-4040-b21d-c85b8ae0ad54
Thank you for shopping with us:)

par Dale 21 / 05 / 2013 Est-ce utile ? (0) (0)
how can I view carmera outside my network?

how can I view carmera outside my network?

par tony 14 / 05 / 2013

Please find the user manual on the following link:
https://www.lightinthebox.com/download/12bf3b7a-291f-42bf-8b9e-f8686bb0ca69
Thank you for shopping with us:)

par Dale 14 / 05 / 2013 Est-ce utile ? (0) (0)
How to view my ip cam from another router

I have set up my ip cam to use wireless.Can you please give me instruction on how to access my ip cam from another router.I am looking to buy some more if i can do this

Thank you.

par Robert 14 / 03 / 2013

This camera will upload the recorded video to internet. You can watch the record anywhere. The user's manual will be included to tell you all of the details. Hope you enjoy shopping here with us:)

par Dale 14 / 03 / 2013 Est-ce utile ? (1) (1)
I received my camera today and there is not manual in the box? There is a CD but it has music on it!

Where can I find a copy of the install instructions and manual?

par Greg Folla 12 / 03 / 2013

Sorry for inconvenience caused. Please download the manual on the following link:
https://www.lightinthebox.com/ticket/download/b24e923a-5b1e-4aad-999d-7809b0eba729

For further questions, please log in your account on our site and go to My Orders, then click the related Order Number you need help with to submit a ticket for customer service. They will be glad to provide professional help.

par Dale 12 / 03 / 2013 Est-ce utile ? (0) (0)
Dos this cam have a ipad /iPhone app

Hello there I bin looking 4 a CCTV cam I can use on my ipad or my iPhone I jus like 2 known dos this cam have a app coz I like 2 get one

par ANDY 08 / 03 / 2013

Please be kindly noted that you can use your iPhone, Windows Mobile, Symbian, or Android Phone to log in to this Security night vision IP camera and monitor on the go.
Thank you for shopping with us:)

par Smile 10 / 03 / 2013 Est-ce utile ? (0) (0)
i bought this camera to use in the caribbean and monitor from the US will i be able to adjust settin

settings and use the dual audio feature without interferance and clear video

par robin 05 / 03 / 2013

You can view and control this camera over Internet connection. This camera also support fluently 2 way audio. Thanks for your inquiry!

par Alex 05 / 03 / 2013 Est-ce utile ? (0) (0)
Can Camera Record onto Local Computer when Motion Detected?

Hello - if we turn on the motion detection feature, can the camera record video onto a local computer when there is motion detected?

Thanks.

par Gaaron 15 / 02 / 2013

Yes, this camera can record on your local computer when motion detection is activated. Thanks for your inquiry!

par Alex 17 / 02 / 2013 Est-ce utile ? (1) (1)
Will this camera work with Blueiris software?

I'm looking to add an additional camera to my system & I'm running Blueiris software. Is this camera compatible?

par Charlie 06 / 02 / 2013

This camera will compatible with the software which we send to you together with it. Thanks for your inquiry!

par Alex 06 / 02 / 2013 Est-ce utile ? (1) (0)
what apps for iPad and android phone?

Hi,
I bought the cam last week and its working super! could you tell me what apps to download to watch my cam on the iPad and on a androidphone?

Thanks, Guido

par guido 28 / 01 / 2013

You can visit the IP address directly for this camera when you use your iPad or Android phone. You will be able to check the image of it. Thanks for your inquiry!

par Alex 28 / 01 / 2013 Est-ce utile ? (2) (0)

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