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Questions & Réponses des clients

  • Tous les | FAQs | Description du produit | Expédition ou Paiement | Question au service client

  • Hola, me gustaria saber si el color oscuro de la peluca combinada, es castaño o es negro? Gracias

    Me gustaria saber si en el modelo de peluca combinada el pelo oscuro es castaño o es negro, gracias.

    par Lourdes 14 / 01 / 2014


    Veuillez entrer votre réponse.

  • I have a Large Head LOL Do You think this Wig would still fit? Thanks

    I have a Large Head LOL Do You think this Wig would still fit? I notice that the size states AVERAGE.....Such a Beautiful Wig So Hoping it will Fit and not slide around and not fit snuggly
    ...thanks Lisa

    par Lisa 30 / 12 / 2012


    Veuillez entrer votre réponse.

    We suggest you to measure your head first and then conform whether this wig fits. The measurements of this wig are:
    Front to Back (Inches): 13
    Side to Side Across Forehead (Inches): 12
    Side to Side Over Top (Inches): 13
    Temple to Temple Across Back (Inches): 13
    Nape Back (Inches): 13
    Top to Bottom (Inches): 20
    Hope you enjoy shopping here! :)

    par Brenda 31 / 12 / 2012 Est-ce utile ? (0) (0)

  • what is p & p to france ,please.

    what is the postage and packing costs to FRANCE, 22640, please .

    par shirley brown 03 / 11 / 2012


    Veuillez entrer votre réponse.

    Thank you for your inquiry.
    For shipping fee, as it depends on the distance and also the weight
    1、Please kindly select your desired product and quantity and add them to your shopping cart
    2、Scroll down your page. look for “Estimate Shipping Costs”On the Ship to: drop-down menu, choose the corresponding country of delivery
    Then you can see the estimate shipping cost for the items in your shopping cart and also the shipping method available there.
    Hope you enjoy your shopping with Lightinthebox
    Best Regards

    par Smile 05 / 11 / 2012 Est-ce utile ? (0) (0)

  • Hi! from downunder ,is the wig a natural looking wig (not over shiney fake looking ?)

    is postage to Australia free .Kind Regards zenia. Oh! I forgot is the colour in the photo's correct?

    par zenia 01 / 10 / 2012


    Veuillez entrer votre réponse.

    This wig is made of high Quality Synthetic Japanese Kanekalon and it looks natural. The shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.
    You can calculate the cost by following these steps:
    1. Add the item you want to your shopping cart.
    2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
    3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.
    The photo is correct. Hope you enjoy your shopping with us.

    par Smile 01 / 10 / 2012 Est-ce utile ? (0) (0)

  • can i return my wig as it is diffrent colour than advertised

    the brown in the wig is to dark for my hair colour therfore i would request a returns method

    par ann marie wilki 15 / 08 / 2012


    Veuillez entrer votre réponse.

    By submitting a ticket, please log in to "My Orders", click on your order number to come to the order's "details" page, then you can see "Ask about customs duties" in blue above the order status line.click it to submit a request explaining your needs. Thank you for shopping with us .

    par Smile 16 / 08 / 2012 Est-ce utile ? (0) (0)

  • ¿Cual es el codigo de cupon que solicitan al realizar la compra?

    Cod. Artículo #00312613 este es el articulo que deseo comprar

    par francia 27 / 07 / 2012


    Veuillez entrer votre réponse.

    Estimado/a Cliente
    Gracias por su interés en LightInTheBox.

    Cupón es un medio de descuento, si usted está en condición, le ofrecemos el cupón, puede usar en la compra, no es cada producto tiene un cupón propio.

    par Rebeca 29 / 07 / 2012 Est-ce utile ? (0) (0)

  • Do you have a dark brown colour in this type?

    I would prefer a dark brown than the listed colour.

    par Oby Momah 03 / 07 / 2012


    Veuillez entrer votre réponse.

    Dear Oby ,
    We are sorry but we don't provide color selections for this product. We only supply wigs in the color shown on the picture.

    par Smile 03 / 07 / 2012 Est-ce utile ? (0) (0)

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