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Questions & Réponses des clients

  • Tous les | FAQs | Description du produit | Expédition ou Paiement | Question au service client

  • how does the built in bra fit?

    I am worried about the 'built in bra'. I am an H cup, and in my experience these 'built in bras' run small. how will wearing a bra underneath affect the fit?

    par salazar 11 / 08 / 2013

    The built-in bra is made of two slides of pads. You can wear your own invisible brad under it without affecting the fit. Please find the professional measuring guide in product details before taking your own measurements. Thank you for shopping with us:)

    par Dale 11 / 08 / 2013 Est-ce utile ? (0) (0)

  • Can I order this dress (or any dress) without boning

    The dress I order before was perfect size, but the boning is very uncomfortable so I remove
    the boning (very difficult job).
    Looking forward to order another dress.
    Thank you

    par Nilda 09 / 04 / 2013

    Please kindly understand it that all of the dresses are made according to the picture on our website. No change of the design,material,length,sleeves or embellishment can be made due to this reason. If this dress can't meet your satisfaction, please narrow down the research and find your favorite on our website. Hope you enjoy shopping here with us:)

    par Dale 09 / 04 / 2013 Est-ce utile ? (0) (0)

  • I need help with picking out MOB dress. See addtional comments

    I am looking for something in either black or silver/grey for Mother of Bride. I am 5'10", with a long torso (long waisted), and unfortunately very "hippy". I plan to send custom measurements, but wanted to know which dresses may be more flattering to cover those hips. Can you make any suggestions? Hurry back with reply as wedding is end of May and want to allow enough time. Thanks

    par Virginia 25 / 01 / 2013

    Thanks for your question.
    As for your information, we may suggest you to choose dresses as below in custom measurements:
    http://www.lightinthebox.com/A-line-Square-Knee-length-Chiffon-Mother-of-the-Bride-Dress_p188895.html
    http://www.lightinthebox.com/Sheath--Column-V-neck-Knee-length-Chiffon-Cocktail-Dress_p184328.html?pos=ultimately_buy_3
    Hope you enjoy shopping here.

    par Smiley 25 / 01 / 2013 Est-ce utile ? (0) (0)

  • Does this dress come in a light blue ---sky blue?

    I am trying to have a light blue dress for the mother of the bride.

    par Jana 23 / 10 / 2012

    Thanks for your question.
    No, we do not offer the light blue color for this dress at this time. It may be something we’ll offer in the future. In the meantime, please look over the additional colors and styles we currently have on offer.
    Hope you enjoy shopping here.

    par Smile 23 / 10 / 2012 Est-ce utile ? (0) (0)

  • Can this dress be made in tee length, I am only 5' tall

    What is your opinion, I am only 5' tall and weigh 123lb, Is tee lenght better or knee lenght. The purpose of this dress is for a ballroom dance, and I don't like floor length dress. Thanks. I will need this by end of October, 2012. What is the shipping charge to Tampa USA?
    Thanks

    Helen

    par Helen Kwan 11 / 09 / 2012

    Thanks for your question. Please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. And if you have special requirements for sizing, our tailors can cut the dress just for you based measurements you provide. Just click the box for “Custom Size” and enter the requested measurements before adding the dress to your Shopping Cart. See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]
    Hope you enjoy shopping here.:)

    par Smile 11 / 09 / 2012 Est-ce utile ? (0) (0)

  • Am I also able to get the dress with less sequins on it?

    It would be best for me if the dress didn't have a lot of sequins on it, but I do prefer just a little.

    par Christine F 10 / 09 / 2012

    Sorry, this can not be changed,
    every designer has his unique design with material he choose,
    if changed, it could not assume the same style as you see in the picture

    par Smile 11 / 09 / 2012 Est-ce utile ? (0) (0)

  • Am I able to to get the dress customised to a higher backing?

    As I do not want to show a lot of the back part. Is it fine to get the back part just a little lower than the front? Thanks.

    par Christine F 10 / 09 / 2012

    Sorry, this can not be changed,
    every designer has his unique design with material he choose,
    if changed, it could not assume the same style as you see in the picture

    par Smile 11 / 09 / 2012 Est-ce utile ? (0) (0)

  • Hallo, ich habe interesse an 2 Kleidern: Frage 1: gibt es Rabatt wenn man 2 nimmt bwz Versandkosten?

    2. Welche Größe entspricht der Europäischen Größe 36 ?

    und falls die Kleider nicht passen sollten, kann man ohne Probleme zurücksenden ?

    Mit freundlichen Grüßen

    Tina Fey

    par Tina Fey 03 / 07 / 2012

    Liebe(r) Tina Fey,
    Unsere Kleider werden schon zum tiefsten Preis angeboten, daher gibt es keinen weiteren Rabatt für 2 Stk. Zur Grössenauswahl beziehen Sie sich bitte auf die folgende Tabelle:
    https://ticket.lightinthebox.com/download/fc58b989-0667-43a3-b77c-be3d60fa8e1e
    Für Rücksendung kontaktieren Sie bitte dann unseren Kundenservice.
    MfG

    par Emma 03 / 07 / 2012 Est-ce utile ? (0) (0)

  • does this dress come in tea length. what is the colors

    this is a beautiful dress my son is getting married soon I like to know if this dress comes in a tea length and what are the colors

    par Lisa 02 / 06 / 2012

    Dear Lisa,
    Thanks for your questions. But sorry to tell that we can not change the style of our dress. The shown color of this dress picture is Dark Navy.

    par Smile 04 / 06 / 2012 Est-ce utile ? (0) (0)

  • Can I get a wrap with this dress? Other questions.

    I need a size 16 petite as I am only 5ft 1 in tall. I am currently losing weight. Is it quite easy to have this dress taken in by a seamstress?

    par Bernadette 16 / 05 / 2012

    Dear Bernadette,
    Yes, we do offer a lot of wraps that you can choose based on your preferences. And here is the link:
    http://www.lightinthebox.com/c/wraps_4677
    And yes. If your size fluctuates or you want to modify the dress slightly, we always leave a few inches in the seams so that your local tailor can easily make alterations as needed. Dresses generally have a margin of 1 inch on either side of a seam. Flower detailing, beading or belts/ribbons may limit ability to let a dress out.

    par Smile 17 / 05 / 2012 Est-ce utile ? (0) (0)

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