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Questions & Réponses des clients

  • Tous les | FAQs | Description du produit | Expédition ou Paiement | Question au service client

  • I would like to order this as a custom size, but I don't see that option.

    Are custom sizes available for this dress? If so, where do I enter my measurements?

    par Megan 26 / 02 / 2015


    Veuillez entrer votre réponse.

    Sorry, this dress is not available for custom measurements due to its design. Please look over other similar ones that we do offer such service.
    Thank you for shopping with us.

    par Haley 27 / 02 / 2015 Est-ce utile ? (0) (0)

  • SIze of arm holes?

    Measurements do not include size of arms and in the picture the dress looks tight in this area on the model. Is it possible to know what proportion the sleeves will have to make sure it won't be too tight? There is no allowance for this in custom measurements. How can we know?

    par Martha 20 / 11 / 2012


    Veuillez entrer votre réponse.

    We are confirming with our supplier for the character details of this item. We will reply you as soon as possible for your question. We are sorry for any inconvenience caused.

    par Smile 20 / 11 / 2012 Est-ce utile ? (0) (0)

  • I would like to buy a swatch of Jade Taffeta.

    The color swatch on the website is too small. I need to be sure that the color is acceptible to the bride. Thank you.

    par Jennifer 16 / 07 / 2012


    Veuillez entrer votre réponse.

    Dear Jennifer,
    If you want to buy some samples, you may refer to the following link to order the fabric and color that you prefer.

    par Smile 17 / 07 / 2012 Est-ce utile ? (0) (0)

  • Where can I see what the other colors look like?

    Hi-I'm looking at a couple of mother of the bride dresses and want to see what the other colors look like. For example, if I choose 'green' what does that green look like. Thanks!

    par Robin 28 / 06 / 2012


    Veuillez entrer votre réponse.

    Dear Robin,
    The photos displayed on our site are everything we currently have available. We aim to provide all the info you need on the product pages. Sorry for any inconvenience caused. Please click the following link for further information about the dress color, and then choose "Color Chart".
    Thank you for shopping with us:)

    par Smile 29 / 06 / 2012 Est-ce utile ? (0) (0)

  • What are the dress size measurements for bust, waist and waist to hem for regular & for petite?

    I typically wear a size 8, am smaller busted (36A), but don't like too much over the knee.
    Is the fabric lined?
    Also, what is the color in this photo? Orange? I love it!

    par lowthain 25 / 06 / 2012


    Veuillez entrer votre réponse.

    Dear Lowthain,
    Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
    See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3] . The fabric is lined. The shown color is Rubby.

    par Smile 25 / 06 / 2012 Est-ce utile ? (0) (0)

  • Is it possible to have this dress made with the sleeves a little longer?

    I have particularly large arms and this dress would be perfect if you were able to make the sleeves a little larger and longer?
    Danielle Harding

    par Danielle 17 / 06 / 2012


    Veuillez entrer votre réponse.

    Dear Danielle,
    The dress can only be made as it is in the picture. You can provide your detailed arm measurement when you place the order if you choose custom size. Thank you for shopping with us:)

    par Smile 17 / 06 / 2012 Est-ce utile ? (0) (0)

  • Is it possible to order this dress floor length?

    I need a floor length Mother of Bride dress... would this style work lengthened?

    par MOB 30 / 05 / 2012


    Veuillez entrer votre réponse.

    Dear MOB,
    No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

    For example, for floor length bridesmaid dress, please refer to the link:

    par Smile 30 / 05 / 2012 Est-ce utile ? (0) (0)

  • Is model wearing a crinoline slip under dress, or any slip?

    How is the dress standing out like the vintage dresses?

    par Tracy 04 / 05 / 2012


    Veuillez entrer votre réponse.

  • New Dress / Made to Mesure / Request

    I would like a dress made, if possible, that you don't have on your website.

    Are you able to do this, if I supply as many pictures as possible?

    I have views of the dress that I would like from the back, front, side etc.


    par SKMarce 03 / 05 / 2012


    Veuillez entrer votre réponse.

  • can this dress be made with the sleeves three inches longer than in the photo?

    I love the dress, but the sleeves would be too short for me. Thank you.

    par bonnie 07 / 04 / 2012


    Veuillez entrer votre réponse.

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