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  • Tous les | FAQs | Description du produit | Expédition ou Paiement | Question au service client

  • Colour choice?

    I have a white wedding dress and I can see there is no choice to get these in white but there is a photo that looks like it is in white - is this the silver choice?

    par Nadine 15 / 08 / 2016

    Répondre(1)

    Veuillez entrer votre réponse.

    This item is totally sold out now. No color or size is available.
    Please look over additional items that we have on offer. Hope you enjoy shopping here with us:

    par Dale 22 / 07 / 2013 Est-ce utile ? (0) (0)

  • How long are items unavailable/out of stock for ?

    When will item #00119135 be available in all sizes in black ?

    par Valerie 15 / 08 / 2016

    Répondre(1)

    Veuillez entrer votre réponse.

    The black color is only available in size 34, 38 and 41 now. Other sizes will not be available again in near future. Please look over additional items that we have on offer. Hope you enjoy shopping here with us:

    par Dale 25 / 04 / 2013 Est-ce utile ? (0) (0)

  • What shoe size do you recommend for foot length of 9 inches and foot girth of 9.25 inches ?

    Also, what shoe size do you recommend for foot length of 10 inches and foot girth of 9 inches?

    Where are the shoes being shipped from ?

    par Valerie 15 / 08 / 2016

    Répondre(1)

    Veuillez entrer votre réponse.

    We are sorry that these shoes may not fit your first measurement well. But you can choose size 40 for your second measurement. We are based in China. Hope you enjoy shopping here with us:

    par Dale 25 / 04 / 2013 Est-ce utile ? (0) (0)

  • What is the actual heel height of this shoe?

    The product information on this shoe states that the heel height is between 3-3 3/4". However, in a question answered previously you stated that the heel height us 6.5cm which is 2.5". Which s it? Trying to decide if I should order these and it depends in the heel height. Thanks.

    par Kelsey 15 / 08 / 2016

    Répondre(1)

    Veuillez entrer votre réponse.

    Thanks for your question.
    Please kindly note that the actual heel height is 3.15 in 8cm.
    Hope you enjoy shopping here.

    par Smiley 18 / 02 / 2013 Est-ce utile ? (0) (0)

  • How high is the heal in centimetres?

    Are the colours accurate in the colour chart. We are looking for wedding shoes to go with
    a pale champagne gold wedding gown?

    par Rosemary 15 / 08 / 2016

    Répondre(1)

    Veuillez entrer votre réponse.

    Thank you for your inquiry. The heel height of the shoes is 8cm. The shown color of the shoes is champagne, you could also check the colors in our color chart. Please refer to this link about the details of the color chart: http://www.lightinthebox.com/html/shoes_guide.html?tab=0
    Hope you enjoy your shopping here.

    par Smile 14 / 10 / 2012 Est-ce utile ? (0) (0)

  • Is the size of shoe normally european size

    i am a size 7 UK size so european size 40 please advise, I do not want to buy and find out it is american size and will be too small.

    par Valerie Kirkby 15 / 08 / 2016

    Répondre(1)

    Veuillez entrer votre réponse.

    Actually , we have our own size system here, I recommend you to check the size chart before you place your order for the right size. Thanks for shopping with us!:

    par Smile 13 / 09 / 2012 Est-ce utile ? (0) (0)

  • If I were to order this shoe in white, what color is the glitter accent in that case?

    If I were to order this shoe in white, what color is the glitter accent in that case? Would it be white or silver glitter, or would it be the goldish color shown?

    par Audrie 15 / 08 / 2016

    Répondre(1)

    Veuillez entrer votre réponse.

    The whole shoes will be in one picture. If you order white color for these shoes, the glitter will also be white. Hope you enjoy shopping here with us:

    par Smile 12 / 08 / 2012 Est-ce utile ? (0) (0)

  • If I order in white, can they be dyed to match tiffany blue color of my bridesmaids dresses?

    What is your return policy if they do not fit?

    par Danielle 15 / 08 / 2016

    Répondre(1)

    Veuillez entrer votre réponse.

    Customers are not recommended to dye the item. Please be assured that customer satisfaction is our number one priority, and as such, we are pleased to offer a comprehensive return policy covering every item we sell. For more information, please visit the following link:
    http://www.lightinthebox.com/index.php?main_page=return_policy

    par Smile 06 / 08 / 2012 Est-ce utile ? (0) (0)

  • Can I find the width in extra wide (E+) or D ?

    My feet are very large and I couldn´t find out this measurement in your size chart.

    par Rosa 15 / 08 / 2016

    Répondre(1)

    Veuillez entrer votre réponse.

    Dear Rosa,
    Sorry these shoes can't be customized to extra width. Please check out the size chart in the middle of the web page and compare your own feet measurements foot length and foot girth to those in our size chart to determine which size will fit you best. It’s usually best to go with the size matching your largest measurement, and to round up if you’re between sizes.
    Thanks for shopping with us :

    par Smile 12 / 07 / 2012 Est-ce utile ? (0) (0)

  • Does this shoe come in pink or what is the color being shown?

    What is the color of this shoe. It looks pink but I don't see that pink is offered.

    par Carol 15 / 08 / 2016

    Répondre(1)

    Veuillez entrer votre réponse.

    Dear Carol,
    This pair of shoes doesn't come in pink color and the color shown is champagne.

    par Smile 22 / 05 / 2012 Est-ce utile ? (0) (0)

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