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Questions & Réponses des clients

  • Tous les | FAQs | Description du produit | Expédition ou Paiement | Question au service client

  • Curious about color

    Saw a review add that said it was more minty green. (she posted a pic and dress seemed much lighter )
    I want a jade green. if color is not what I want, can I return ?
    Can you confirm or mail swatches of colors ?? Thank you


    http://www.lightinthebox.com/Chiffon-Sheath--Column-V-neck-Sweep--Brush-Train-Evening-Dress-inspired-by-Gabourey-Sidibe-at-Golden-Globe_p88287.html

    par Carol Ann 27 / 07 / 2014

    It is close to the color in the reviews.
    Please feel free to ask if you have further questions.

    par Bo 27 / 07 / 2014 Est-ce utile ? (0) (0)

  • I am very interested in buying this dress!

    I am very interested in buying this dress! It's so hard to find a dress with sleeves and a higher back now a days. And this has both!! Love it! Anyways... I know I can't request the dress in other colors than what it is currently available but is there any possibility this dress will become available in other colors at some point in the future? (Preferable White and/or Royal Blue?)

    par Color Options 16 / 09 / 2013

    Other colors may not be available in near future for this dress. We do have other half-sleeves dresses with closed back which are available in more colors. Such as #00167407 and #00258807.

    Please check out on this link for more options:
    http://www.lightinthebox.com/narrow/half-sleeve_v1301t0/special-occasion-dresses_c2048
    Hope you enjoy shopping here with us:)

    par Dale 17 / 09 / 2013 Est-ce utile ? (0) (0)

  • Is there any possibility that this dress can be available in a gold or watermelon color?

    I plan on attending a wedding in early March 2013 and was wondering if this dress could be available in a gold or watermelon color in the near future.

    par Reena91 15 / 09 / 2012

    No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

    par Smile 16 / 09 / 2012 Est-ce utile ? (0) (0)

  • Will this dress go back to $683 in 21 hours.

    I want to buy this dress for my daughter but she lives in another town and I will not be seeing her to measure until tomorrow afternoon. I think the special price will be finished by then. Is this going to the original price of $683 after the timer runs out, I need to know this in case I have to look elsewhere for another dress.
    Thanks

    par Ruth Murphy 06 / 09 / 2012

    Thanks for your question.
    For this dress, the promotion time will be 4th-6th, Sep. If you miss out the sales, the price will change but will not come to 683 usd dollars. Hope you enjoy shopping here!:)

    par Smile 06 / 09 / 2012 Est-ce utile ? (0) (0)

  • kann man das kleid in grösse 50/52 bestellen

    wie ist das mit rückgaberecht.

    par Blatner 27 / 06 / 2012

    Liebe(r) Blatner,
    Wir empfehlen Ihnen, das Kleid maßanfertigen zu lassen, falls Sie keine passende Grösse aus den Standardgrössen finden könnne. Für Rückgabe lesen Sie bitte unsere Rückgabe Bestimmungen zuerst:
    http://www.lightinthebox.com/de/index.php?main_page=return_policy
    MfG

    par Emma 27 / 06 / 2012 Est-ce utile ? (0) (0)

  • Does this dress run small or large? Should I size up or down?

    Also, how long will it take to get here? Thank you :)

    par Fran 12 / 06 / 2012

    Dear Fran,
    The size is true to our size chart. Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.

    See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

    par Smile 12 / 06 / 2012 Est-ce utile ? (0) (0)

  • can i have this dress without train?

    i want the dress to be the same length front and back.
    thank you

    par sama 30 / 05 / 2012

    Dear sama,
    No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

    par Smile 30 / 05 / 2012 Est-ce utile ? (0) (0)

  • Is it possible to order this dress without the bra cups?

    Is is possible to order this dress without the built in bra cups (so I can wear a normal bra under it)?

    par Annette 30 / 05 / 2012

    Dear Annette,
    No, the dress would come with the built in bra. Sorry for any inconvenience caused.

    par Smile 30 / 05 / 2012 Est-ce utile ? (0) (0)

  • Is it possible to have this dress custom made with a longer (3/4) sleeve?

    I need a suitable dress with a 3/4 sleeve. The others on your site have neck lines that are too open and this is the closest to what I need. However I need the sleeve to be longer. Can it be done?

    par busybee770 20 / 05 / 2012

    Dear busybee770,
    No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

    par Smile 21 / 05 / 2012 Est-ce utile ? (0) (0)

  • Could this dress be worn as a maternity dress?

    I'm just wondering if the tailoring could be fitted as a maternity dress. It looks since the dress is flowing and loose it wouldn't be a problem, I just want to make sure before I order it.

    par Lora 10 / 05 / 2012

    Dear Lora,
    Yes, our tailors can cut the dress just for you based measurements (esp. the measurement around the waist) you provide for an extra charge of only $29.99.

    Just click the box for “Custom Size” and enter the requested measurements before adding the dress to your Shopping Cart. See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

    par Smile 11 / 05 / 2012 Est-ce utile ? (0) (0)

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